Operations Manager

Company Description

Job Description

This position is responsible for all operational activities across the facility, as well as inventory accountability and exposure to risk and loss for a large distribution center. Responsible for providing the highest possible service to the market customer base, and providing a work environment conducive to superior productivity, safety, quality, and morale. The Operations Manager is actively engaged in long term strategic planning for the distribution center.

Employee Management

• Ensure high quality employee attraction, engagement, and development at all levels.
• Effectively manage all people issues including, but not limited to, labor, turnover, diversity, and inclusion.
• Provide leadership and support for on-going training initiatives for management and employees.
• Develop a strong team of DC leaders and provide coaching and appropriate development opportunities for direct reports.
• Build bench strength through modeling ICARE/ILEAD and development of a high-performing culture. Work with regional management on succession planning.

Compliance and Safety

• Oversee compliance with federal, state, local, and company policies and safety regulations.
• Assist the management team in diagnosing any safety concerns and creating solutions.
• Ensure the building is always prepared for either an internal or external audit.

General Management and Operations

• Actively oversee DC operations and management by giving work direction, resolving problems, setting deadlines to ensure timely completion of work.
• Adhere to the vision for the facility, while tracking current processes and regularly assessing if best practices are in place.
• Collaborate with colleagues in other 3PL operations to drive consistency or processes and the development of the RXCrossroads by McKesson 3PL brand Collaborate with both regional management and local management to develop and align strategic initiatives to implement locally.

• Collaborate with stakeholders from Program management, Customer Care, HR/ER, Six Sigma, Finance, and more to ensure operations are identifying, meeting, and exceeding desired output and best practices.
• Coordinate with Transportation team and Contractors.
• Strategize with leaders across the network to stay ahead of changing customer needs, industry advances, and labor planning concerns.
• Facilitate success within the building by monitoring, preventing, and solving any concerns outside of the distribution center.

Qualifications

• 10 years of professional experience and 3+ years of manufacturing/distribution center experience.
• 5+ years of supervisory and leadership experience.
• Experience in people development
• experience in receiving, shipping, cold chain and kit order fulfillment, labor management, training, and safety.
• Experience in forecast, staff, and supply management
• Capable of handling multiple priorities and extensive time demands regarding both logistics and employee problems and engagement. Effectively navigates through complex situations, both internal and external, that may require multiple decision makers.
• Advanced knowledge of Operations/Distribution/Supply Chain Management.
• Excellent organizational skills, excellent communication skills (verbal/written), management skills, and contract negotiations.
• Ability to develop, drive, implement and maintain innovation and promote continuous improvement around engineering processes, customer support, cost structure and quality initiatives.
• Advanced financial and business acumen to include knowledge of key financial statements drivers and levers.

Additional Information
All your information will be kept confidential according to EEO guidelines.