Operations Manager
Apply NowCompany: Stratosphere Quality
Location: Sidney, OH 45365
Description:
Company Description
An Award Winning, and certified Global leader providing quality assurance and outsourcing solutions to manufacturers of parts and components. We help identify the root cause of quality problems, minimize defects, improve quality, increase efficiency, and reduce costs associated with quality issues. ISO 9001:2008 and ISD 13485:2003, and Registrar LRQA
Job Description
SUMMARY OF RESPONSIBILITIES
Contributes to identifying new business opportunities within the territory and building relationships with potential and existing customers. Ensures successful launch and execution of projects. Works with Sales Manager to grow business within their region.
ESSENTIAL JOB FUNCTIONS
Oversees financial management and planning for territory's project costs including and not limited to utilization rate, overtime, supplies and travel
Ensures training programs and project documentations are accurate and complete
Reviews paperwork sent to customers
Monitors receiving and shipping activities at project locations
Facilitates tours and customer visits
Reports customer complaints
Reviews projects for evidence that best practices are being implemented, applied effectively and understood at all levels
Assists in developing company procedures and advocate compliance
Serves as liaison between the customer and project team
Manages location teams and administrative staff
Ensures compliance with quality requirements throughout performance of duties
All other duties and responsibilities as may be assigned
Qualifications
QUALIFICATIONS:
Manufacturing, Engineering, Business Degree or equivalent experience
Five (5) years management and supervisory experience of salaried and hourly personnel
Working knowledge of corporate budgeting and financial management processes
Ability to listen/communicate clearly and professionally
Excellent organizational skills in order to establish, implement, control and revise projects
Experience in handling customer and employee relations
Proficiency in Windows and Microsoft Office
Available to work hours based on business needs
For internal candidates, have satisfactory job performance (not on a corrective action)
Additional Information
If you are interested in this position, please contact Gail Wood: gwood at StratosphereQuality (.) com- or call: [redacted]
All your information will be kept confidential according to EEO guidelines.
An Award Winning, and certified Global leader providing quality assurance and outsourcing solutions to manufacturers of parts and components. We help identify the root cause of quality problems, minimize defects, improve quality, increase efficiency, and reduce costs associated with quality issues. ISO 9001:2008 and ISD 13485:2003, and Registrar LRQA
Job Description
SUMMARY OF RESPONSIBILITIES
Contributes to identifying new business opportunities within the territory and building relationships with potential and existing customers. Ensures successful launch and execution of projects. Works with Sales Manager to grow business within their region.
ESSENTIAL JOB FUNCTIONS
Oversees financial management and planning for territory's project costs including and not limited to utilization rate, overtime, supplies and travel
Ensures training programs and project documentations are accurate and complete
Reviews paperwork sent to customers
Monitors receiving and shipping activities at project locations
Facilitates tours and customer visits
Reports customer complaints
Reviews projects for evidence that best practices are being implemented, applied effectively and understood at all levels
Assists in developing company procedures and advocate compliance
Serves as liaison between the customer and project team
Manages location teams and administrative staff
Ensures compliance with quality requirements throughout performance of duties
All other duties and responsibilities as may be assigned
Qualifications
QUALIFICATIONS:
Manufacturing, Engineering, Business Degree or equivalent experience
Five (5) years management and supervisory experience of salaried and hourly personnel
Working knowledge of corporate budgeting and financial management processes
Ability to listen/communicate clearly and professionally
Excellent organizational skills in order to establish, implement, control and revise projects
Experience in handling customer and employee relations
Proficiency in Windows and Microsoft Office
Available to work hours based on business needs
For internal candidates, have satisfactory job performance (not on a corrective action)
Additional Information
If you are interested in this position, please contact Gail Wood: gwood at StratosphereQuality (.) com- or call: [redacted]
All your information will be kept confidential according to EEO guidelines.