Oracle Apps DBA

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Company: SysMind Tech

Location: Whippany, NJ 07981

Description:

Essential Duties & Responsibilities:
Manage one or more key assigned accounts as a technical/functional advisor
Solve complex customer issues using methodical troubleshooting based on expert knowledge of Oracle EBS applications functionality and technology
Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high quality customer experience
Provide remote-based functional support & training for multiple EBS modules
Support client specific configurations and advise them with best practices for optimal EBS implementations.
Manage multiple assigned cases for global clients related to complex EBS & Database related issues.
Be a pro-active contributor to support organization which is running 24x7x365, require the ability to work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours
Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity
Collaborate with team members in a virtual team environment to extend field experience to different client situations
Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience

Experience:
12+ years relevant Oracle Apps DBA experience- EBS and Core DBA
5+ years direct support of Oracle application end-users in large Corporate environments
Expertise in all major versions of Oracle technology stack including Database, iAS, Forms, Reports, PL/SQL, Java, Enterprise Manager, SOA, WebLogic, OBIEE, Workflow Mailer and JVM
Expert SQL tuning and database tuning
Hands-on operational expertise as an Oracle Apps DBA, with technology including PCP, DMZ, RAC, SSO, Dataguard, Golden Gate, High Availability and Backup/Recovery, Database Security.
Expertise with Oracle EBS 11i & R12 including full life-cycle implementation experience, configuration and administration of the application
Expertise in performance tuning across the entire stack (Database & Application Tier)
Knowledge of Oracle maintenance/patching mechanics and EBS architecture
Demonstrable history solving complex problems across multiple modules

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