Other Service Line - Sr. Business Analyst - SRBIZA
Apply NowCompany: Diamondpick
Location: Malvern, PA 19355
Description:
Job Description: BPC (Business Process Consultant)
$175.53
Remote
BGV must be initiated to start
Cog Kit
What are the top 3 skills required for this role?
1.Change/Release Management within ServiceNow ITSM
2. Experience in gathering software requirements and documenting user stories
3. Process analysis expertise.
Job Description/ Responsibilities
Knowledge of ServiceNow platform, applications, and
workflow. Excellent understanding of ITIL and applicationspecific best practices. Understanding of how processes work
together across the enterprise while providing specific domain
expertise in a particular technical or process area.
Scope:
Change Management:
Defining change request types and workflows
Risk assessment and impact analysis for proposed changes
Automated change approval processes with appropriate escalation routes
Communication plans for informing stakeholders about upcoming changes
Change Advisory Board (CAB) management
Release Management:
Release planning and scheduling
Environment management (dev, test, staging, production)
Release package creation and deployment
Thorough testing and validation of releases across environments
Post-deployment review and feedback loop
Additional Sills: Skills:
Category
Name
Required
Importance
Experience
No items to display.
$175.53
Remote
BGV must be initiated to start
Cog Kit
What are the top 3 skills required for this role?
1.Change/Release Management within ServiceNow ITSM
2. Experience in gathering software requirements and documenting user stories
3. Process analysis expertise.
Job Description/ Responsibilities
Knowledge of ServiceNow platform, applications, and
workflow. Excellent understanding of ITIL and applicationspecific best practices. Understanding of how processes work
together across the enterprise while providing specific domain
expertise in a particular technical or process area.
Scope:
Change Management:
Defining change request types and workflows
Risk assessment and impact analysis for proposed changes
Automated change approval processes with appropriate escalation routes
Communication plans for informing stakeholders about upcoming changes
Change Advisory Board (CAB) management
Release Management:
Release planning and scheduling
Environment management (dev, test, staging, production)
Release package creation and deployment
Thorough testing and validation of releases across environments
Post-deployment review and feedback loop
Additional Sills: Skills:
Category
Name
Required
Importance
Experience
No items to display.