Outbound Sales Manager

Why Vagaro? At Vagaro, we believe in fostering a collaborative and inclusive work environment where every team member can thrive. Our culture is built on innovation, continuous learning, and a passion for making a positive impact. We support our employees' growth and vision for themselves, offering opportunities for professional development and career advancement. Join us and be part of a team that values creativity, teamwork, and a commitment to excellence. Plus, we know how to have fun while getting the job done!

What is Vagaro? Vagaro is revolutionizing the wellness and beauty industries with innovative cloud-based software and payment solutions that empower business owners to thrive. Our all-in-one business management platform and powerful online marketplace serve over 85,000+ businesses across the United States, Canada, UK, and Australia.

What You'll Be Doing: As the Outbound Sales Manager, you'll lead and mentor a team of Outbound Account Executives responsible for driving new business acquisition within the salon, spa, and fitness industry. Your focus is on developing and executing effective outbound sales strategies, coaching and motivating the team to achieve and exceed sales targets, and ensuring consistent delivery of high-quality customer experience. You will also collaborate with other departments to optimize sales processes and contribute to the overall growth of the Vagaro brand.

*This position is onsite in Pleasanton, CA.*

Compensation Details

• Base Salary: $85,000 - $100,000
• Commission Structure: 50/50 Split
• Annual On Target Earnings (OTE): $170,000 - $200,000

Your Impact

• Develop and implement effective outbound sales strategies to target SMB clients in the beauty, wellness, and fitness industries.
• Recruit, onboard, train, and mentor a team of Outbound Account Executives.
• Set clear performance expectations, provide regular feedback, and conduct performance reviews.
• Motivate and inspire the team to achieve and exceed individual and team sales targets.
• Monitor, track and report on team activity, including call volume, lead generation, sales revenue and key performance indicators.
• Address performance issues promptly and effectively.
• Analyze sales data and market trends to identify opportunities for improvement and growth.
• Collaborate with marketing and product teams to develop targeted campaigns and sales materials.
• Ensure consistent messaging and branding across all outbound sales activities.
• Continuously evaluate and analyze sales data to identify trends, opportunities, and improve the outbound sales process to maximize efficiency and effectiveness.
• Work with sales operations to streamline sales processes and ensure data accuracy in Salesforce.
• Prepare regular sales reports for executive management.
• Collaborate effectively with other departments, including marketing, product, and customer success, to ensure seamless customer onboarding and ongoing support.
• Maintain open and effective communication with the sales team and other stakeholders.

What Sets You Apart

• Bachelor's degree in business, marketing, or a related field.
• 3+ years of experience in a sales role, with a proven track record of exceeding targets.
• 1+ years of experience in sales management or team lead role, preferably managing outbound sales teams.
• Strong understanding of the sales process, from lead generation to closing.
• Excellent communication, interpersonal, and presentation skills.
• Proven ability to coach, mentor, and motivate a sales team.
• Strong analytical and problem-solving skills.
• Proficiency in Salesforce CRM.
• Experience in beauty, wellness, or fitness industry is a plus
• Ability to thrive in a fast-paced, entrepreneurial environment.

Why You'll Love Working Here

• Attractive Compensation & Performance Bonuses: Enjoy a competitive salary paired with performance-based bonuses
• Generous PTO: 15 accrued days, plus 10 company holidays annually.
• Health & Wellness: Comprehensive healthcare, dental, and vision plans for you and your family.
• Exclusive Perks: Access to discounts on travel, entertainment, child care, wellness, home and auto services, and more through LifeMart.
• Beauty Perks: $30/month reimbursement for any Vagaro service, including health, beauty, or wellness treatments.
• Food Perks: $50 monthly stipend for our onsite microkitchen and a complimentary DoorDash DashPass subscription.
• Growth Opportunities: College Assistance Reimbursement, access to EAP & Work/Life Programs, and a LinkedIn Learning account to master new skills.
• Financial Security: 401k program with 4% matching and optional life/supplemental insurance.
• Stay Active: Access to our on-site gym, flavored water dispenser, and basketball court to keep you fit and energized!

Equal Opportunity Employer
Vagaro is proud to be an Equal Employment Opportunity and affirmative action employer. We foster an inclusive environment where individuals are evaluated without discrimination based on gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, veteran status, or any other characteristics protected by law.

Privacy Policy
Your privacy matters! At Vagaro, we are committed to protecting your personal information. Before proceeding with your application, please review our Employee and Applicant Privacy Notice here. By submitting your application, you acknowledge that you have read and understood our Privacy Notice, which outlines how we collect, use, disclose, and protect your information during the recruitment and employment process.

Learn More About Vagaro
Visit us at vagaro.com/pro and vagaro.com to learn more.