Outreach and Education Analyst, PHIEA
Apply NowCompany: State of Pennsylvania
Location: Dauphin, PA 17018
Description:
Salary: $70,005.00 - $100,186.00 Annually
Location : Dauphin County, PA
Job Type: Non-Civil Service Permanent Full-time
Job Number: N-2025-20144
Department: Insurance Department
Division: IN PHIEA
Opening Date: 03/03/2025
Closing Date: 3/17/2025 11:59 PM Eastern
Job Code: U3409
Position Number: 50640206
Union: Non Union
Bargaining Unit: A3
Pay Group: XH44
Bureau / Division Code: 0009101
Bureau / Division: PA Health Insurance Exchange Authority (PHIEA)
Worksite Address: 312-318 Market Street
Worksite Address: 3rd Floor
City: Harrisburg, Pennsylvania
Zip Code: 17101
Contact Name: PHIEA HR Office
Contact Phone: 717.953.7922
Contact Email: ra-pwpennie-hr-acct@pa.gov
THE POSITION
Do you enjoy networking with others to build and maintain dynamic partnerships throughout your community? Are you equipped with strong communication skills and possess a passion for increasing awareness and engagement? If so, then we are looking for you! We are seeking an innovative and motivated Outreach and Education Analyst to join the team. This is a great opportunity to work at Pennie, Pennsylvania's state-based health insurance marketplace. If you are looking for a rewarding opportunity to make a significant impact at one of the largest state-based marketplaces, apply today!
DESCRIPTION OF WORK
The Outreach and Education Analyst supports the implementation of Pennie's outreach and education strategy, helping to increase awareness of Pennie and connect Pennsylvanians to health coverage. This professional will engage with consumers and stakeholders to provide education surrounding the importance of health coverage, highlight available resources, and facilitate informed consumer decision-making. This position also affords the opportunity to represent Pennie across the Commonwealth at public-facing outreach and education activities including community events, meetings, trainings, and conferences.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Additional Requirements:
Preferred Qualifications (not required):
How to Apply:
Veterans:
Telecommunications Relay Service (TRS):
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this short !
See the total value of your benefits package by exploring our
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit and click on the benefits box.
*Eligibility rules apply.
01
Do you possess two or more years of full-time professional experience in community engagement, outreach, education, and/or marketing?
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
Do you possess a conferred bachelor's degree in liberal arts, public health, public administration, communications, public relations, or marketing? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit and click on Other Information.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
04
If you do NOT possess a conferred bachelor's degree in one of the acceptable fields, how much college coursework have you completed in liberal arts, public health, public administration, communications, public relations, or marketing? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit and click on Other Information.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
05
How much college coursework have you completed in fields OTHER than those identified in the previous question?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit and click on Other Information.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
06
How much full-time technical/paraprofessional level (or higher level) experience do you possess in liberal arts, public health, public administration, communications, public relations, or marketing?
07
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
08
If you do NOT possess qualifying experience in one of the fields listed in the question above, how much full-time technical/paraprofessional level (or higher level) experience do possess in another field?
09
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
10
Preferred Qualification: Do you have experience with Affordable Care Act (ACA) state-based exchanges and/or Medicaid programs?
11
Preferred Qualification: Are you fluent in Spanish?
Required Question
Location : Dauphin County, PA
Job Type: Non-Civil Service Permanent Full-time
Job Number: N-2025-20144
Department: Insurance Department
Division: IN PHIEA
Opening Date: 03/03/2025
Closing Date: 3/17/2025 11:59 PM Eastern
Job Code: U3409
Position Number: 50640206
Union: Non Union
Bargaining Unit: A3
Pay Group: XH44
Bureau / Division Code: 0009101
Bureau / Division: PA Health Insurance Exchange Authority (PHIEA)
Worksite Address: 312-318 Market Street
Worksite Address: 3rd Floor
City: Harrisburg, Pennsylvania
Zip Code: 17101
Contact Name: PHIEA HR Office
Contact Phone: 717.953.7922
Contact Email: ra-pwpennie-hr-acct@pa.gov
THE POSITION
Do you enjoy networking with others to build and maintain dynamic partnerships throughout your community? Are you equipped with strong communication skills and possess a passion for increasing awareness and engagement? If so, then we are looking for you! We are seeking an innovative and motivated Outreach and Education Analyst to join the team. This is a great opportunity to work at Pennie, Pennsylvania's state-based health insurance marketplace. If you are looking for a rewarding opportunity to make a significant impact at one of the largest state-based marketplaces, apply today!
DESCRIPTION OF WORK
The Outreach and Education Analyst supports the implementation of Pennie's outreach and education strategy, helping to increase awareness of Pennie and connect Pennsylvanians to health coverage. This professional will engage with consumers and stakeholders to provide education surrounding the importance of health coverage, highlight available resources, and facilitate informed consumer decision-making. This position also affords the opportunity to represent Pennie across the Commonwealth at public-facing outreach and education activities including community events, meetings, trainings, and conferences.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Full-time employment
- Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
- Periodic travel in-state and out-of-state may be required.
- Telework: You may have the opportunity to work from home (telework) full-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
- 2 years of professional experience in community engagement, outreach, education, and/or marketing; AND
- A bachelor's degree in liberal arts, public health, public administration, communications, public relations, marketing or equivalent education and experience.
Additional Requirements:
- You must be able to perform essential job functions.
Preferred Qualifications (not required):
- Experience with Affordable Care Act (ACA) state-based exchanges and/or Medicaid programs.
- Fluency in Spanish
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
- Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this short !
See the total value of your benefits package by exploring our
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit and click on the benefits box.
*Eligibility rules apply.
01
Do you possess two or more years of full-time professional experience in community engagement, outreach, education, and/or marketing?
- Yes
- No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
Do you possess a conferred bachelor's degree in liberal arts, public health, public administration, communications, public relations, or marketing? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit and click on Other Information.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
- Yes
- No
04
If you do NOT possess a conferred bachelor's degree in one of the acceptable fields, how much college coursework have you completed in liberal arts, public health, public administration, communications, public relations, or marketing? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit and click on Other Information.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
- 120 credits or more
- 90 but less than 120 credits
- 60 but less than 90 credits
- 30 but less than 60 credits
- Less than 30 credits
- None
05
How much college coursework have you completed in fields OTHER than those identified in the previous question?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit and click on Other Information.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
- 120 credits or more
- 90 but less than 120 credits
- 60 but less than 90 credits
- 30 but less than 60 credits
- Less than 30 credits
- None
06
How much full-time technical/paraprofessional level (or higher level) experience do you possess in liberal arts, public health, public administration, communications, public relations, or marketing?
- 4 years or more
- 3 but less than 4 years
- 2 but less than 3 years
- 1 but less than 2 years
- Less than 1 year
- None
07
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
08
If you do NOT possess qualifying experience in one of the fields listed in the question above, how much full-time technical/paraprofessional level (or higher level) experience do possess in another field?
- 4 years or more
- 3 but less than 4 years
- 2 but less than 3 years
- 1 but less than 2 years
- Less than 1 year
- None
09
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
10
Preferred Qualification: Do you have experience with Affordable Care Act (ACA) state-based exchanges and/or Medicaid programs?
- Yes
- No
11
Preferred Qualification: Are you fluent in Spanish?
- Yes
- No
Required Question