Overseas Contractor
Apply NowCompany: Futran Tech Solutions Pvt. Ltd.
Location: Plano, TX 75025
Description:
Customer is looking for help managing a diverse set of projects so specific experience with customer service platforms communication platforms andor talent acquisition platforms would be helpful
FreshdeskFreshworks Five9 Jira Confluence and Greenhouse Recruiting are a few we use
Position Overview
As an IT Project Manager the candidate will play a critical role in leading the planning execution and delivery of our Technology initiatives He will collaborate closely with crossfunctional teams including software developers systems analysts technical program managers as well as business stakeholders from the DirecttoConsumer team Customer Success Logistics Finance and global IT team The candidate will be responsible for many projects ranging in size and scope and you will apply agile and traditional methodologies to define prioritize and implement features and capabilities If someone wishes to thrive in fastpaced crossfunctional environments and love the feeling of a launch day it is the best position
Responsibilities
Lead the endtoend project management lifecycle for multiple Technology projects from initiation to closure
Efficiently coordinate and communicate with internal stakeholders and external vendorsagencies to gather requirements define scope and align expectations
Drive Agile methodologies orchestrating sprint planning standups and retrospectives Provide coaching and training for team members proficiency
Tailor project delivery methods Agile Waterfall or hybrid for optimal outcomes recognizing the unique needs of each project
Develop a deep understanding of Stanleys business processes and Ecommerce ecosystem
Foster strong relationships with Stanleys leaders and subject matter experts
Drive ongoing process improvement while aiding in maintenance and implementation efforts
Promote a positive and collaborative team environment fostering growth through strategic thinking thought leadership and partnership
Requirements
Bachelors Degree in Computer Science Management Information Systems Business or related field
A minimum of 4 years experience as a project manager in an Ecommerce environment
A PMP or CAPM certification or work experience demonstrating equivalent competency
Knowledge and Skills
Strong understanding of web technologies including HTML CSS JavaScript and APIs
Experience with SaaS based Ecommerce and Customer Service technologies such as Shopify JIRA Freshworks Freshdesk Five9 SalesForce or similar
Knowledge of underlying commerce and customer service workflows and processes
Excellent interpersonal and organization skills
Excellent written and oral communication skills including the ability to speak and write about technical issues for both technical and nontechnical audiences
Ability to manage ambiguity and clarify for self and others
Solid grasp of Agile methodologies and tools such as Jira and Confluence
FreshdeskFreshworks Five9 Jira Confluence and Greenhouse Recruiting are a few we use
Position Overview
As an IT Project Manager the candidate will play a critical role in leading the planning execution and delivery of our Technology initiatives He will collaborate closely with crossfunctional teams including software developers systems analysts technical program managers as well as business stakeholders from the DirecttoConsumer team Customer Success Logistics Finance and global IT team The candidate will be responsible for many projects ranging in size and scope and you will apply agile and traditional methodologies to define prioritize and implement features and capabilities If someone wishes to thrive in fastpaced crossfunctional environments and love the feeling of a launch day it is the best position
Responsibilities
Lead the endtoend project management lifecycle for multiple Technology projects from initiation to closure
Efficiently coordinate and communicate with internal stakeholders and external vendorsagencies to gather requirements define scope and align expectations
Drive Agile methodologies orchestrating sprint planning standups and retrospectives Provide coaching and training for team members proficiency
Tailor project delivery methods Agile Waterfall or hybrid for optimal outcomes recognizing the unique needs of each project
Develop a deep understanding of Stanleys business processes and Ecommerce ecosystem
Foster strong relationships with Stanleys leaders and subject matter experts
Drive ongoing process improvement while aiding in maintenance and implementation efforts
Promote a positive and collaborative team environment fostering growth through strategic thinking thought leadership and partnership
Requirements
Bachelors Degree in Computer Science Management Information Systems Business or related field
A minimum of 4 years experience as a project manager in an Ecommerce environment
A PMP or CAPM certification or work experience demonstrating equivalent competency
Knowledge and Skills
Strong understanding of web technologies including HTML CSS JavaScript and APIs
Experience with SaaS based Ecommerce and Customer Service technologies such as Shopify JIRA Freshworks Freshdesk Five9 SalesForce or similar
Knowledge of underlying commerce and customer service workflows and processes
Excellent interpersonal and organization skills
Excellent written and oral communication skills including the ability to speak and write about technical issues for both technical and nontechnical audiences
Ability to manage ambiguity and clarify for self and others
Solid grasp of Agile methodologies and tools such as Jira and Confluence