PACE Floor Supervisor

Position Summary:

Under the direct supervision of the PACE Assistant Center Manager, the PACE Floor Supervisor manages all operations on the Day Center floor. The primary focus is to ensure optimal operational efficiency and provide comprehensive services to PACE participants, including those requiring companionship during specialty appointments.

Essential Functions of the Job:

• Assist in managing daily Day Center operations by assigning tasks to staff to maximize efficiency and deliver a positive experience for participants.
• Maintain a daily log of staff assignments and allocate resources as needed to ensure all services are provided. These services include food preparation, showering, toileting, transportation, Day Center activities, and companionship to specialty appointments.
• Onboard, train, and mentor PCAs and CNAs on SD PACE/SYH's mission, vision, values, Day Center objectives, and workflows.
• Help develop and implement departmental policies and procedures to achieve participant and care team objectives, fostering and efficient and quality-focused environment that meets performance and care quality goals.
• Communicate job expectations to employees, manage performance through coaching, counseling, and disciplinary actions, conduct performance evaluations, prepare work schedules, and ensure staff have the necessary resources.
• Monitor the quality care and safety for participants at the Day Center or receiving companionship services.
• Assist Day Center leadership in ensuring program compliance and preparing Corrective Action Plans (CAP) as needed (CMS & DHCS).
• Assists in creating concise reporting and ensures center leadership in ongoingly updated on agreed upon metrics.

Additional Duties and Responsibilities

• Maintains and complies with established SYHealth and departmental policies, procedures, objectives, quality assurance program, safety, environmental and infection control standards.
• Attend required meetings.
• Perform other related duties as assigned or requested.

Job Requirements

Education Required:

• High School diploma or GED equivalent required.

Experience Required:

• Minimum of 1 year working with seniors in an adult day health center setting or related care setting.
• Relevant education or volunteer work may substitute for experience.
• 1-2 years of leadership experience preferred.

Verbal and Written Skills Required to Perform the Job:

• Strong verbal and written communication skills.

Technical Knowledge and Skills Required to Perform the Job:

• Excellent organizational and supervisory skills; ability to manage challenging interpersonal situations.
• Proficiency in computer use and technical writing, including data collection and reporting.

Equipment Used:

• Personal computer, Electronic Health Record System, or computerized system.
• Telephone devices and voicemail.
• At a minimum level have excellent computer literacy including internet navigation and research skills.

Working Conditions and Physical Requirements:

• Must be comfortable with constant walking and standing.
• Ability to work in a noisy environment and lift up to 25 lbs.
• Willingness to work evenings, weekends and holidays as needed.

Universal Requirements:

Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment.

About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team! San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment. Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Other details

• Pay Type Salary
• Min Hiring Rate $71,073.60
• Max Hiring Rate $93,724.80

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