Partner Solution Architect
Apply NowCompany: eTeam
Location: San Francisco, CA 94112
Description:
JOB RESPONSIBILITIES
- Work directly with partners to validate and document business and technical solution requirements during onboarding.
- Perform technical solution qualification with early-stage companies to ensure they are ready for initiative onboarding.
- Provide technical feedback on architecture diagrams or offer guidance on requirements for migrating from other hyperscalers.
- Guide partners on technical issues, architecture reviews, and Marketplace onboarding.
- Develop and deploy repeatable solutions/assets to assist and encourage partners to adopt at scale.
- Capacity to engage in 500 level technical conversations with internal and external stakeholders.
- Implement ongoing monitoring to inform business policies and collaborate with partners to address any telemetry issues, in partnership with business and partner managers.
- Establish strong feedback loops with partners, operations, and product/engineering teams to deliver product enhancements that improve partner satisfaction.
- Deep knowledge and understanding of Google Cloud services like BigQuery, AlloyDB, Cloud SQL, Kubernetes, Virtual machines and APIs to manage and handle onboarding issues.
- Excellent organizational skills and a detail-oriented approach to verbal and written communication.
- Support experience in managing cases and project trackers for new and existing onboardings.
- Google Cloud Professional-level certification is a plus.
- Coding skills in Python, Java etc is a plus.
- Knowledge of modern SaaS patterns and best practices on GCP.
- Knowledge of Vertex AI and Generative AI tools and services.
- Experience in driving interactions with product and/or engineering teams.
- Experience in business problem-solving, analysis, and scalable process implementation.