Payment Product Manager

Role: Senior Technical Product Manager with Payments domain

Location: Atlanta, GA

Full Time

Cultural Fit

Highly self-motivated individual with the ability to understand the landscape of a quickly shifting payment acquiring and hardware PoS marketplace, where current products need significant revamping and modernization to remain competitive. Strong ability to understand functional synergies between vendors and internal teams across operations, digital, engineering, and design. Excellent interpersonal and communication skills with the ability to present findings to senior stakeholders with maturity, composure, and empathy. Ability to remain analytical and steady when making decisions backed by facts, qualitative product hypothesis and objective measurements is critical for this role.

Position Summary

We are seeking a highly skilled Product Manager (PM) to lead the coordination, development, and delivery of a Unified Developer Portal that enables developers to onboard, integrate, test, and publish applications using the Ingenico ecosystem. This role requires a dynamic individual who can work across multiple time zones with teams based in India, while engaging with business stakeholders in the US,.

The ideal candidate will have a strong understanding of business requirements in the payments, and/or financial industry and the ability to navigate complex, highly regulated markets with jurisdictional considerations. You will be the primary point of contact for driving product delivery, ensuring alignment across front-end and back-end teams, and managing all aspects of the developer portal's functionality, including SDK enablement, e-signatures, and compliance.

Responsibilities

• As a PM, you will own and drive the successful delivery of the Unified Developer Portal.
• You will collaborate with cross-functional teams (front-end, back-end, product design) to define, design, architect, and deliver features.
• Ensure timelines, risks, and dependencies are managed effectively.
• Define and groom detailed epics, user stories, and features for both front-end and back-end requirements.
• Manage and prioritize the product backlog to align with business objectives and development goals.
• You will act as the bridge between business stakeholders, design, and technical teams.
• Facilitate workshops and discussions to clarify requirements, address doubts, and ensure alignment.
• Generate weekly status reports for internal and external stakeholders.
• For the developer portal, you will have regulatory and compliance awareness to account for regional compliance requirements (North America and EMEA) in product design and functionality.
• Ensure that onboarding processes (e.g., KYC, KYB) and third-party integrations meet regulatory standards.
• Ensure the portal supports developer onboarding, SDK integration, and product testing effectively.
• Map and evaluate developer journeys, identifying and addressing potential gaps.
• You will monitor project risks and proactively implement mitigation strategies to keep the project on track.

Qualifications

• Proven track record as a Product Manager in multinational, cross-functional teams delivering large-scale projects in highly regulated industries (preferably Payments or Financial Services)
• Experience with developer portals and deep understanding of developer requirements, including SDK enablement and software testing
• Expertise in working with Headless CMS (Magnolia, Crafter) ****and managing product delivery across front-end and back-end teams.
• Expertise in working with Figma, Miro and Notion.
• Exceptional communication skills (written and verbal) for both technical and non-technical stakeholders.
• Strong ability to organize backlogs, groom user stories, and facilitate internal discussions to prioritize business needs.
• Adept at identifying risks and gaps, mitigating them effectively, and ensuring smooth project progress.
• Solid understanding of regional compliance standards across North America and EMEA.
• Proficiency crafting and understanding deep, complex technical, topology and architecture diagrams, with ability to infer insights, trade-offs, and constraints.
• Proficiency translating such diagrams and technical documentation to business stakeholders, design, and ops teams.
• Proficiency in working with third-party providers, such as KYC/KYB integrators
• Bachelor's degree in computer science, Engineering, Business, or a related field (master's degree is a plus).

Hands-on experience with tools like JIRA, Confluence, and analytics platforms.

Nice-to-Have

• Experience in building developer communities or driving developer-focused initiatives.
• Familiarity with e-signature solutions and regulatory frameworks in financial services.