Plant Manager

Description

Summary

The Plant Manager is responsible for all business operations at our Wentzville, MO site. The Plant Manager will have direct client interaction and management oversight regarding Operations, Maintenance, Safety, Quality, Human Resources, Compliance, and Customer Satisfaction. They will oversee 325+ employees and be responsible for the P&L (profit and loss). This role reports to the General Manager.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Manages all aspects of the site to provide an environment that promotes high-quality customer service to internal and external customers. Customer-facing responsibility for commercial discussions, client interaction for customer satisfaction, and overall relationship building with the customer.
• Oversee and direct communication with the customer to address complaints and concerns, resolve problems, and escalate issues as required.
• Responsible for developing and implementing all operational plans.
• Responsible for ensuring that all company and customer requirements are met, including but not limited to all KPIs (Key Performance Indicators), safety, productivity, new process introduction, quality, and customer service.
• Responsible for the overall financial management of the operation.
• Partners with senior leadership to determine and submit the annual operating budget.
• Responsible for site expenditures, including but not limited to payroll, building maintenance, and requests for capital. This includes the cost of performance for the site P&L at both the external warehouse and customer in-plant operations,
• Responsible for site compliance with company policies, procedures, and associate programs, such as safety, productivity, quality, and employee relations. Ensure all levels of site management consistently enforce company policies on the managed workforce, abiding by union contracts when applicable.
• Coach, develop, and empower direct reports to help drive company objectives. Train and influence leaders to improve employee engagement while instilling the company culture.
• Execute coaching and feedback to maximize employee performance and motivate employees to create a positive work environment.
• Monitor and advise management regarding operational and strategic decision-making.
• Mentor and provide leadership development opportunities for managers and associates.
• Ensure the site exceeds customer expectations regarding cleanliness, organization, and safety standards.
• Monitor, measure, and report the performance of direct employees. Create and administer performance reviews as prescribed by company practice.
• Review, modify, and implement operational activities that eliminate waste, ensure compliance with local and federal laws, and improve the business's overall operation.
• Ensure consistent execution of all SOPs throughout the site.
• Drive, enhance, and ensure safety compliance. Collaborate with corporate safety resources to execute and maintain safety initiatives and improvements.
• Deliver best operational practices and cost efficiencies across the site while maintaining critical quality standards for customer satisfaction and profitability.
• Review, modify, and implement operational activities that eliminate waste, ensure compliance to local and federal laws, and improve the overall operation of the business.
• Monitor, measure, and report the performance of direct employees while completing performance reviews as prescribed by company practice.
• Drive and deliver safety improvements across the plant. Partner with corporate safety resources to implement and sustain safety improvements and initiatives.
• Participate in all TVS SCS quality and excellence initiatives.

Competencies

• Exceptional Leadership and development skills
• Conflict resolution
• Extroverted engagement skills driving employee interactions; ability to motivate and lead large teams of people toward objectives
• Written communication proficiency: ability to create graphical and data-driven reports
• Oral communication proficiency: group communication, internal and external documentation
• High initiative / High level of judgment
• Independent decision-making skills working with ambiguous data
• Organized / Ability to multi-task
• Adaptability
• Ability to capture and report data / Recognizing trends
• Problem-solving driven by a data-based approach
• Ability to monitor and manage individual and group expenses
• Bias for Action / Time Management
• Priority-driven approach
• Strategy

Physical Demands

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to walk, occasionally required to sit or stand, climb or balance, and stoop, kneel, crouch, or crawl. The associate may occasionally be required to lift 51 pounds, anything greater than 51 pounds requires assistance.

Work Environment

This job operates in a warehousing and manufacturing maintenance environment. Warehouses are subject to seasonal temperatures. Steel-toed shoes and vests are required Personal Protective Equipment (PPE).

Position Type/Expected Hours of Work

Full-time, Exempt. Schedule flexibility for extended or unplanned work hours is required, as is on-call availability.

Travel

Some travel between North American locations may be required.

Education and Experience

• Bachelor's degree in business, supply chain, or related field is required. Master's degree preferred.
• 8+ years of experience in key leadership and management roles within manufacturing, warehouse, or logistics environments leading large teams.
• Must have experience working in a unionized environment, with a proven understanding of collective bargaining agreements (CBAs), including their development, negotiation, and implementation.
• Demonstrated experience managing grievance procedures, effectively resolving disputes, and ensuring compliance with union protocols.
• Proven expertise in arbitration processes, including preparation, representation, and resolution.
• A track record of fostering strong, collaborative relationships with union representatives to maintain positive and productive labor relations.
• Experience developing budgets and managing a P&L.
• Ability to create and complete comprehensive reports directly impacting business performance.
• Previous experience with implementing best practices and using Continuous Improvement methods such as Six Sigma, 5-S, and Lean Manufacturing. Six Sigma and/or Lean Certification preferred.
• Must have strong technical skills and operational knowledge of Microsoft Office applications (Word, PowerPoint, Excel, and Outlook).
• Working knowledge of an ERP (SAP, Great Plains, Dynamics, etc.) and Warehouse Management Systems.
• Knowledge of OSHA standards and proven safety record.
• Knowledge of ISO quality systems.
• Proven experience working with Human Resources in a shared services environment.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

TVS SCS NA is committed to cultivating a diverse and inclusive culture as an EEO employer. The TVS SCS NA team does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law within any employment practices. We are pleased to provide reasonable accommodations to applicants; please contact [Hope Molyneaux, JMolyneaux@tvsscs.com] to request a reasonable accommodation. The employee selected for this role must be able to perform the position's essential functions satisfactorily. If requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

TVS SCS NA complies with the CPRA: CALIFORNIA PRIVACY NOTICE

https://www.tvsscs.com/wp-content/uploads/securepdfs/2023/02/CALIFORNIA-PRIVACY-NOTICE-1_18_23.pdf