PLM Systems Support Analyst
Apply NowCompany: Tata Technologies
Location: Detroit, OR 97342
Description:
Requirement gathering based on customer needs
Project planning
Teamcenter Infrastructure planning- Network, Firewall, Azure cloud, servers, costing, HADR, HTTPS, SSO etc
Creating process documents for AS-IS and TO-BE system
Upgrade from TC11.5 to TC14.1 Build different demo environment- build the production and non-production environments with cad integration (TEAMCENTER/NX) on Microsoft Azure cloud Handling multisite processes which include providing support the data transfer by coordinating with Clients.
Perform Teamcenter Server Health Check-up and monitor performance maintenance
Utilize Teamcenter applications including EBOM2TC and CODEP feed
Coordinate with extended team and support
Provide WAR/EAR file deployment for custom web applications
Perform Load Performance testing as per deployment plan of Teamcenter change, TMS queue configuration, and UNIX/Linux & Windows scripting
Provide Level 3 Support for Teamcenter using Windows batch scripting and server configuration for custom solution
Install application code, service pack, hot fix, license manager etc. as per client requirements, check hardware and software compatibility as per given specification by principal software OEM for effective performance of application
Provide training to customer base for given modules of PLM applications
Effectively and set up methodologies for the users
Debug the source code for any issues reported and resolve the same
Participate in software release cycle like block point releases
Adhere to SLA's for response and reaction time of tickets. The beneficiary will be required to develop self-skills on new modules as specified by team lead and stick to timelines for internal demonstration
Educate the new members in the team (where required), capture new learning's and documents them to share with the team
Generate and submit ideas; provide ideas to improve project related activities and the product. The beneficiary will be required to roll out initiatives, marketing campaigns and support other regions on technical requirements
Perform requirements analysis is the process of documenting, tracing, prioritizing, and agreeing on requirements and then controlling change and communicating to relevant stakeholders. Requirement Management also includes collection of the specification from the client and converting it into the Requirement
Support the change process in systems engineering, including: the process of requesting, determining attainability, planning, implementing, and evaluating of changes to a system
Other duties as assigned
Project planning
Teamcenter Infrastructure planning- Network, Firewall, Azure cloud, servers, costing, HADR, HTTPS, SSO etc
Creating process documents for AS-IS and TO-BE system
Upgrade from TC11.5 to TC14.1 Build different demo environment- build the production and non-production environments with cad integration (TEAMCENTER/NX) on Microsoft Azure cloud Handling multisite processes which include providing support the data transfer by coordinating with Clients.
Perform Teamcenter Server Health Check-up and monitor performance maintenance
Utilize Teamcenter applications including EBOM2TC and CODEP feed
Coordinate with extended team and support
Provide WAR/EAR file deployment for custom web applications
Perform Load Performance testing as per deployment plan of Teamcenter change, TMS queue configuration, and UNIX/Linux & Windows scripting
Provide Level 3 Support for Teamcenter using Windows batch scripting and server configuration for custom solution
Install application code, service pack, hot fix, license manager etc. as per client requirements, check hardware and software compatibility as per given specification by principal software OEM for effective performance of application
Provide training to customer base for given modules of PLM applications
Effectively and set up methodologies for the users
Debug the source code for any issues reported and resolve the same
Participate in software release cycle like block point releases
Adhere to SLA's for response and reaction time of tickets. The beneficiary will be required to develop self-skills on new modules as specified by team lead and stick to timelines for internal demonstration
Educate the new members in the team (where required), capture new learning's and documents them to share with the team
Generate and submit ideas; provide ideas to improve project related activities and the product. The beneficiary will be required to roll out initiatives, marketing campaigns and support other regions on technical requirements
Perform requirements analysis is the process of documenting, tracing, prioritizing, and agreeing on requirements and then controlling change and communicating to relevant stakeholders. Requirement Management also includes collection of the specification from the client and converting it into the Requirement
Support the change process in systems engineering, including: the process of requesting, determining attainability, planning, implementing, and evaluating of changes to a system
Other duties as assigned