Police Services Administrator

Salary : $10,181.79 - $12,376.03 Monthly
Location : City of Azusa, CA
Job Type: Full-Time
Job Number: 25-11
Department: Police
Opening Date: 03/06/2025

Definition
Are you ready to help build and lead a team of dedicated public servants in a dynamic, forward thinking department?

The City of Azusa is now hiring a Police Services Administrator!

DEADLINE TO APPLY:

Qualified and interested applicants are encouraged to apply immediately as this recruitment may close without notice on the day the department's needs have been met.
DEFINITION
Under administrative supervision, plans, directs, coordinates, supervises and participates in the preparation, processing, and management of police records and communications; manages and coordinates diverse and complex administrative support service assignments; plans, organizes and directs budgetary, fiscal, and personnel operations; coordinates and conducts various analytical studies; develops, establishes and implements policies and procedures; formulates programs and projects; performs related duties as required.

Essential Functions
CLASS CHARACTERISTICS

The Police Services Administrator is a non-sworn classification and is responsible for the managing of records, and communications. The incumbent develops, manages and coordinates policies, programs, and financial operations of the Police Department.
SUPERVISION EXERCISED

Receives supervision from a Police Captain; exercises supervision of assigned professional, technical and/or clerical staff.
ESSENTIAL FUNCTIONS

• Directs police records preparation, processing, and files management activities; maintains security of police records, ensuring that information is released in accordance with related laws and department policies.
• Advises, and otherwise provides assistance to other department personnel regarding dispatching and records activities or the operation of automated records systems; provides liaison to other law enforcement agencies regarding dispatching and records related inquiries.
• Compiles statistical data, or directs such activity, and prepares reports; conducts records audits; prepares work schedules for assigned staff and approves time off.
• Responds to inquiries and resolves complaints; provides information to the public in accordance with established laws, codes, regulations, and policies; Provides liaison to the public, and as designated representative, participates in committee or community activities to contribute to discussions regarding police activities.
• Directs and participates in the development and implementation goals, objectives, policies, and procedures; monitors effectiveness of policies and procedures and makes revisions or recommendations for improvement as appropriate.
• Conducts special projects involving department or work unit issues as assigned; conducts research and compiles statistics; prepares related reports.
• Participates in the development and administration of department budget.
• Prepares and supervises the preparation of and review grant proposals for various programs and projects; interact with governmental agencies regarding requirements for obtaining funds and monitoring procedures.
• Directs and coordinates the maintenance of police facilities and the operation of the City jail.
• Supervises and participates in personnel investigations and background checks.
• Supervises assigned staff; writes performance evaluations; assists with the selection of staff; recommends disciplinary action.
• Develops, administers, and conducts training programs.
• Oversees contracts for the administration of Animal Control.
• Oversees court "Pitchess Motion" inquiries.
• Responsible for all protocols for CLETS (California Law Enforcement Telecommunications System).
• Oversees evidence, State mandate reimbursements under SB90 and Internal Affairs Investigations on non-sworn staff.
• Performs other duties as assigned.

Qualification Guidelines
QUALIFICATIONS
Education and/or Experience

• Education: Bachelor's degree in public administration or a related field, supplemented by specialized training in automated records systems and communications systems. and five (5) years of increasingly responsible administrative experience in a police agency which includes police dispatching and police records maintenance including three years in a responsible supervisory capacity. Successful completion of the Spillman Database Administrator training process is preferred.
• Experience: Seven (7) years of increasingly responsible administrative experience in a police agency which includes police dispatching and police records maintenance including three (3) years in a responsible supervisory capacity.

Licenses or Certification

• Possession of and ability to maintain a valid Class C California Driver's License and a satisfactory driving record.
• Successful completion of the Spillman Database Administrator training process is preferred.

Knowledge, Skills, and Abilities

Knowledge

• Principles and practices of: law enforcement records management; computerized systems used in municipal law enforcement agencies; laws, codes, regulations, and policies relating to the control of police records.
• Basic principles and operating characteristics of law enforcement communications systems.
• Major principles, practices and methods of public administration, budgeting.
• City personnel administration policies and procedures; principles of supervision.
• Public relations techniques.
• Interagency communication assistance techniques and practices; principles and practices of police administration.
• General office procedures.

Ability

• Communicate clearly and concisely, both orally and in writing.
• Prepare and present oral and written reports concisely, completely, logically, and convincingly.
• Research and prepare complex reports on a variety of subjects.
• Manage police records and dispatching systems.
• Meet the public in situations requiring diplomacy and tact.
• Establish and maintain effective relationships with the community at large, the City Council, and other public officials.
• Represent the City in a variety of meetings.
• Select, train, and supervise a unit or section of the Police Department.
• Evaluate employees.
• Deal constructively and tactfully with conflict and develop effective resolutions.
• Make decisions regarding operational and personnel functions.
• Operate programs within allocated amounts.
• Respond to emergency and problem situations in an effective manner.
• Understand, explain and apply policies and procedures.
• Analyze unusual situations and resolve them through application of management principles and practices.
• Develop and implement record management inventory control and communications systems.
• Plan and enforce a balanced budget.
• Develop new policies impacting department operations/procedures.
• Obtain information through interview and interrogation.

Special Requirements/Physical, Mental, Environmental Conditions
MARGINAL FUNCTIONS

These are position functions which may be changed, deleted, or reassigned to accommodate an individual with a disability.
Environmental Conditions

• Work is performed primarily in a standard office setting.
• Incumbents may be required to work extended hours including evenings and weekends from time-to-time.

Physical Conditions

• Stand or sit for prolonged periods of time.
• Occasionally stoop, bend, kneel, crouch, reach, and twist.
• Lift, carry, push, and/or pull light to moderate amounts of weight.
• Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard.
• Verbally communicate to exchange information.

Some requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.

RECRUITMENT PROCESS:
To be considered for this opportunity, please email your resume to Senior Recruiter, Teri Ledoux, Jacob Green and Associates, INC (JGA)

The City of Azusa offers a wide-variety of Benefits, including:

• 4/10 work schedule
• Annual Cost of Living increases thru June 30, 2028
• CalPERS Retirement
• City-Paid Deferred Compensation
• Health Reimbursement Account contribution
• Education Incentive
• Bi-lingual Pay
• Longevity Premium
• $1,700 monthly Flexible Benefit/Medical Contribution (with cash-in-lieu for opt-out option)
  • A variety of options for Medical, Dental, and Vision insurance along with supplemental insurance, such as Flexible Spending/Dependent Care Accounts, Critical Illness, Accident Only, and many more.
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Tuition Reimbursement at 100% of Cal State rate
• 11 City-paid Holidays and generous Sick, Vacation, Flexible Holiday, Administrative, and Bereavement Leaves

For details on the Azusa Mid-Management Association (AMMA) benefits, please visit

MOU Term: July 1, 2024 through June 30, 2028

Please be advised that AMMA has recently come to an agreement with the City for MOU years 2024-2028. Once the MOU has been signed by all parties it will be uploaded on the City's website at In the meantime, you can reference the City Council staff report for a draft of the updated MOU here: