Practice Consultant

Position Summary

Responsible for acting as a resource to registrants of the College, College staff, committees and the public on legislative requirements, standards of practice, policies and guidelines and their application to the practice of pharmacy. Identifying trends, practice issues, and regulatory changes related to Pharmacy Practice and developing tools or materials to assist registrants and College staff.

What You'll Do at OCP

• Receive and respond to pharmacy practice inquiries (verbal and written) from college registrants, staff and the public
• Continuously monitor practice queries for trends through detailed tracking of inquiries. Assist in conducting research to provide support in the development of college policies, guidelines, and practice tools to support registrant practice
• Develop tools or materials for College registrants to enhance understanding of legislative framework and practice expectations under the Code of Ethics, Standards, Policies and Guidelines
• Assist with drafting, and updating the College's Practice website content, as required
• Assist with drafting and updating relevant policies, guidelines, and practice tools that support registrant practice as required
• Support College initiatives including committees and working groups, as requested, as the subject matter expert for pharmacy practice
• Provide practice support and on-going guidance to successfully maintain the AIMS program
• Act as a resource and provide guidance to the staff of the College, through internal consultations and written content
• Act as a resource and provide guidance to the Community Practice Assessment Team on legislation related to practice assessments
• Act as a resource and provide legislative guidance to the Conduct Team with respect to complaints and intake responses
• Review internal and external communications as the pharmacy practice subject matter expert, including but not limited to e-Connect, Pharmacy Connection articles, media responses, website content and external presentations.
• Continually examine work process and identify opportunities for improving efficiencies and make recommendations to the Lead, PDR and Practice Consultants - Knowledge Mobilization.
• Work within records management principles and guidelines for record keeping.
• Other duties as assigned by Lead or Manager

What We are Looking For

• Knowledge of issues in pharmacy practice (hospital and community)
• Familiarity with legislative framework and practice expectations for pharmacies and registrants under the Code of Ethics, Standards, Policies and Guidelines
• Capability to demonstrate tact and diplomacy in all internal and external partner interactions
• Demonstrate empathy and ability to deal effectively with relevant partners verbally and in writing and defuse difficult situations as required
• Solid organizational skills to manage workload, deal effectively with multiple demands and maintain composure while progressing toward desired outcomes
• Ability to be self-motivated and work independently with minimal supervision
• Team player with solid interpersonal skills combined with a winning customer service attitude
• Ability to make independent decisions and recommendations on complex issues
• Experience working with diverse populations, cultural awareness, and ability to communicate in an inclusive and equitable manner.
• Exercise good judgment and use discretion with highly confidential materials
• Strong research, analytical and problem-solving skills
• Detail-oriented and driven to achieving goals and completing tasks within a specified timeframe
• Excellent written, verbal and presentation skills
• Progressive, forward thinking and a continuous quality improvement mindset
• Proficient with Microsoft Office 365 applications, including Teams, Sharepoint, Excel and Outlook[DH1]

What Experience We Prefer

• Must have 2 years of related experience in a pharmacy (Community and/or Hospital practice).
• Minimum 3 years practice experience.
• In-depth knowledge of the health system and/or role of health regulatory bodies considered a strong asset.
• Pharmacy management experience would be considered an asset
• Practice experience in compounding preferred
• Bachelor of Science in Pharmacy or PharmD
• Active Part A Pharmacist licensure in Ontario in good standing with the College.

Why Work for Us

We are the registering and regulating body for the profession of pharmacy practice in Ontario with a mandate to service and protect the public interest. In addition to ascertaining all registrant meet professional standards, the College sets and ensures ongoing adherence to professional and operational standards as it leads the advancement of pharmacy.

If you are interested in applying, please submit your cover letter and resume by October 21, 2024.

OCP is committed to supporting accessibility and diversity.

Requests for accommodations can be made at any stage of the recruitment process.

Applicants need to make their requirements known when contacted.

We wish to thank all applicants for their interest in this position. We will only contact those whose skills, knowledge and experience most closely match the requirements of the position.