Pre-Apprenticeship Program Facilitator/Student Advisor

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Company: Durham College

Location: Whitby, ON L1M 0A1

Description:

Pre-Apprenticeship Program Facilitator/Student AdvisorCOMPETITION NO. SS25-09

AboutDurham College:DurhamCollege (DC) is a leading post-secondary institution that supports students todevelop career-ready skills for the ever-changing job market. With a focus onexperiential learning, led by expert faculty, through field placements, appliedresearch, co-ops and other hands-on opportunities, DC grads are known forhaving the skills and knowledge they need to adapt to the ever-changingworkforce.

Aleader in innovative teaching and learning, Durham College offers a wide rangeof market-driven programs across multiple disciplines, including culinarymanagement, farming and horticulture, business, IT, construction and trades,science and technology, health care, engineering, social and community services,media, art and design.

Our modern campuses in Oshawa and Whitby offer 145 programs - includingsix honours bachelor's degrees and 11 apprenticeship programs - to more than 13,700 full-time post-secondary and 2,300apprenticeship students. In addition, more than 14,600 students participate inprofessional and part-time learning. More than 110,500 alumni represent thecollege, both locally and around the world.

Aforward-looking organization committed to collaboration, innovation andsustainability, Durham College is ranked annually as one of the GTA's Top 100employers and one of Canada's Greenest Employers and has been recognized as aTop 50 Research College in Canada, 10 times.

DC hasan estimated annual economic impact of more than $913 million on Durham Regionand is proud to be an active and engaged member of the communities we serve bycontributing resources and expertise to enhance social and economic well-beingthrough partnerships, investments and collaboration.

Position Information:

Full-time SupportStaff Position Opportunity; Initiatives/Opportunities position: April 2025 - March 2026; (IO: see page 123 of Collective Agreement)
Payband J - Starting Rate: $42.56; Four Year Rate: $49.34
Department: Faculty of Skilled Trades & Apprenticeship and Faculty of Hospitality& Horticultural Science
Hours: 35 hours per week (1) one hour lunch; Mon - Fri (8:30 am - 4:30 pm)
Reporting To: Office Manager, STA & HHS
Campus Location: Whitby

Duties and Responsibilities:

Reporting to the Office Manager for the School ofSkilled Trades & Apprenticeship and the School of Hospitality &Horticulture Science, the incumbent is responsible for coordination,organization, and growth of pre-apprenticeship programming at Durham College.The incumbent fulfills all related administrative activities including:ministry reports, maintaining employer database to assistant students with allaspects of employment (i.e., EI and OW claims, foreign credential equivalences,review of academic assessments, etc.

The incumbent is the first point of contact for all academic related functions forpre-apprenticeship students. It is imperative that College and Ministryguidelines/regulations are followed at all points of advising studentsthroughout the duration of the pre-apprenticeship program. This role providesacademic guidance and leadership to students with a wide range of needs, includinghelping them access appropriate college resources and a variety of learningstrategies, and finding success with job placement. This support and other actionsmean the incumbent has a direct impact on student success, and as such, theymust understand the importance of professionalism, confidentiality and strongcommunication.

Working with Community Employment Services, theincumbent is responsible for performing job development, job matching/placementand job retention services for pre-apprenticeship students. This position isresponsible for facilitating training grants/incentives for employers. Theincumbent also works at Oshawa and Whitby campus and the position requirestravel to various employer locations and may involve hours outside of standardbusiness operation.

The incumbent is expected to carry out assigned dutiesto support all components of service delivery by working in collaboration withDeans, Faculty, Directors, Career and Student Development, Manager of SchoolCollege Work Initiative and Academic Upgrading, and the Executive Dean who hasprogram accountability.

Provides Academic Guidance to Pre-ApprenticeshipStudents by:
  • Informing students regarding pre-apprenticeship academic requirements and interpretation of college policies as required.
  • Ensuring timely and accurate information is provided upon request and communicated in an efficient, professional, and customer-focused manner
  • Thoroughly document all student interaction - maintaining Banner and other information records provided to students, date(s), and means of contact, i.e., email, voicemail, appointment, recommended referrals, strategies, and academic options

Performs jobdevelopment, job matching, and placement services by:
  • Provide outreach, cold calls/recruitment to employers to identify available opportunities to employers participating in the Pre-Apprenticeship program.
  • Extensive collaboration with Durham College Community Employment Services Job Developers regarding requirements for potential clients
  • Case conference with Job Developers to establish appropriate placement opportunities best suited to the clients' needs
  • Place students into employment placements with and without financial incentives, volunteer, job trials, mentoring, and on-the-job opportunities
  • Develop on-the-job training plans and agreements, including negotiating and establishing financial incentives
  • Monitor placements and on the-the-job training agreements with students/ employers to support success and communicate this information to the program team as needed

Performing jobretention and monitoring services by:
  • Monitor and follow up with all students on placement/training to provide support as required to ensure effective customer service outcomes.
  • Identify students who may require additional coaching / mentoring to maintain employment. Identification of need may be determined by workplace performance, repeated job loss, absences from the workplace, or being new to the Canadian workplace
  • Services include but are not limited to:
    • Development of a resource pool of mentors/coaches.
    • Identification of the need for additional support (with individual and employer).
    • Development of a support plan with the individual and the mentor/coach, and the employer.
    • Link students with mentors and coaches to provide support during and after job placement.
  • Monitors and assesses employer suitability by:
    • Ensure all applications and supporting documentation are provided, including adherence to Employment Standards Act, Ontario Human Rights Code, Workplace Safety and Insurance coverage, third party liability insurance, AODA, etc.
    • Conduct on-site inspections and record results of inspections for all new employers registering
    • Assess the appropriateness of the workplace and the capacity of the employer to provide a positive experience and work-related training
    • Review Health and Safety checklist with employers and ensure proper training has occurred

Administration/Documentation/FileManagement:
  • Develop and maintain up to date employer and client files/records
  • Responsible for the commitment and spending of incentives/training grants
  • Track the Pre-Apprenticeship budget regularly to ensure under/over expenditures do not occur
  • Process timely payments of financial incentives
  • Provide up-to-date and accurate information to Pre-Apprenticeship Support Assistant prior to assigned deadlines to ensure accurate and timely data entry into EOIS-APPR
  • Other duties as assigned

Qualifications:
  • Three-year degree or diploma in Human Resources, Counselling, Social Services, Business Administration, or equivalent.
  • Minimum of five years experience working with employment counselling of youth and adults or job development capacity.
  • Demonstrated successful direct contact sales, marketing, job development, or recruiting experience.
  • Experience in an academic office with a focus on student interaction and service.
  • Demonstrated computer skills and excellent communication skills required.
  • Access to a vehicleis necessary to perform the role.

Please apply belowby submitting your cover letter and resume to the online portal. Job Competition closes on March 19, 2025. Competition number SS25-09.

Contact Us T:905.721.3073 HumanResources@durhamcollege.ca
C Wing, Second Floor - 2000 Simcoe St. N. Oshawa, ON

Durham College invites applications from all qualified individuals. Durham is committed to fostering workplace diversity, and, provides accommodations to applicants with disabilities throughout our hiring process. If you require this information in alternate format; require communication supports; an accommodation in applying for a posting and/or if you are selected for an interview, please contact our Human Resources (HR) department and an HR assistant will work with you to meet your needs.

We thank you for your interest in employment with Durham College however, only those candidates selected for an interview will be contacted.

Land AcknowledgementDurham College is situated on the traditional lands of the First Peoples of the Mississaugas of Scugog Island First Nation. These lands are covered under the Williams Treaties and rest within the traditional territory of the Anishinaabeg. We offer our gratitude to the Indigenous Peoples who care for and, through the treaty process, share the lands on which we live, learn, teach and prosper today.

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