Principal Customer Quality Engineer

Monolithic Power Systems, Inc. (MPS) is one of the fastest growing companies in the Semiconductor industry. We are worldwide technical leaders in Integrated Power Semiconductors and Systems Power delivery architectures. At MPS, we cultivate creativity, are passionate about sustainability, and are committed to providing leading-edge products and innovation to our customers. Our portfolio of technology helps power our world ---come join our team and see how YOU can make a difference.

Job Description:

We are seeking a Principal Quality Engineer to provide strategic leadership within our Business Units (Automotive/Industrial, Telecom, Standard Analog, DC/DC, Computing, Battery Management & Senor). This pivotal role blends technical excellence with leadership, driving quality initiatives and elevating our quality strategy. You will lead cross-functional teams and collaborate closely with Engineering, Production, and global Quality Assurance groups to proactively tackle complex quality challenges and ensure exceptional customer satisfaction.

Major Responsibilities:

Strategic Quality Leadership:

• Serve as the primary quality strategist for key automotive accounts, proactively managing customer quality requirements, inquiries, and issues.
• Mentor and guide quality teams, fostering a culture of continuous improvement and best practices across the organization.

Advanced Issue Resolution:

• Lead comprehensive quality issue investigations and root cause analyses in collaboration with Failure Analysis (FA) teams and other cross-functional groups.
• Drive the creation and refinement of FA and 8D reports, ensuring robust, customer-facing communications.

Audit and Compliance Oversight:

• Oversee and project-manage global customer audits, coordinating efforts between headquarters and our Chengdu facility to ensure compliance with quality standards.
• Act as the key liaison during audits, representing MPS and ensuring seamless interaction with customers and subcontractors.

Cross-Functional Collaboration:

• Work closely with internal stakeholders to integrate quality strategies into broader business processes, resolving issues efficiently and effectively.
• Maintain strong communication channels with customers, internal teams, and leadership to address and escalate critical quality challenges as needed.

Basic Qualifications:

Experience:

• 15+ years in Semiconductor IC Engineering and Quality functions, with a robust background in customer-facing roles and strategic leadership.
• Demonstrated expertise in the following areas: Customer Quality Engineering, Quality Management Systems, Automotive Quality, Reliability Engineering, Failure Analysis, Product Engineering, or Production Quality Control.

Technical Proficiency:

• In-depth understanding of semiconductor manufacturing processes, IC testing methodologies, and the correlation between ATE tests and device performance.
• Strong knowledge of reliability processes, and advanced testing tools.

Methodologies and Soft Skills:

• Proven hands-on experience with quality tools and methodologies, including statistical analysis and structured problem-solving techniques.
• Exceptional leadership, negotiation, and communication skills, with a proven ability to manage sensitive information and guide teams through complex challenges.

Education:

• Bachelor of Science in Electrical Engineering or equivalent required; Master of Science in Electrical Engineering or equivalent preferred.

Location:

San Jose, CA

MPS offers a comprehensive benefits package. We provide health care coverage, dental and vision, 401(K), Employee Stock Purchase Program (ESPP), up to 11 company paid holidays, and 15- 20 days of paid time off depending on your tenure, generous discretionary company bonuses, and life and disability protection. Employees in sales positions may be eligible for our sales incentive bonuses. Employees in certain positions may be eligible for stock compensation. For more information on MPS' benefits please view our company website at www.monolithicpower.com.

Pay is based on market location and may vary based on factors including experience, skills, education and other job-related reasons. The base salary range for this position in California is $140,000 - $190,000.

Monolithic Power Systems, Inc. (MPS) is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of MPS to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.