Process Consultant for Telecom
Apply NowCompany: Tata Consultancy Services
Location: Toronto, ON M4E 3Y1
Description:
Inclusion without Exception:
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
About TCS:
TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the worlds largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS employs over 612,000 of the worlds best-trained consultants in 55 countries. The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024,and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.
Skills and Responsibilities:
Good experience in telecom network Business Process transformation and automation. (Access Networks, RF 3G,4G,5G, Microwave, Transport, IP/SDH, OSS/BSS)
Experience of leading multiple transformation projects preferably in networks/OSS space
Experience in consulting, process optimization, streamlining and transforming business process.
Advanced Word, Excel, Visio, Lucid charts, JIRA, Confluence and PowerPoint skills
Business Process documentation
flow charts, Swim lanes, use cases, ERD.
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Provide creative input on projects across a range of industries and problem statements
Identify, design, and implement automated solutions to streamline operations, enhance efficiency, and improve customer experiences
Analyze current processes to identify areas for improvement and automation.
Develop and implement automation strategies and solutions
Streamline workflows to reduce manual tasks, minimize errors, and improve efficiency.
Guide Development teams to bridge the gap between business requirements and tec hnical requirements translation.
Stream line user stories and lead automation use case development, testing, UAT and Deployment
Help identify and implement cost-saving measures through automation
Develop working relationship with client analysts/managers, and act as trusted and reliable partner
Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients
Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings
Lead internal and client meetings, and contribute to project management
Be a design and technology thought leader on existing and emerging technology trends
Structure presentations, documentation, request for proposal responses, and other collateral
Client or internal
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
About TCS:
TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the worlds largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS employs over 612,000 of the worlds best-trained consultants in 55 countries. The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024,and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.
Skills and Responsibilities:
Good experience in telecom network Business Process transformation and automation. (Access Networks, RF 3G,4G,5G, Microwave, Transport, IP/SDH, OSS/BSS)
Experience of leading multiple transformation projects preferably in networks/OSS space
Experience in consulting, process optimization, streamlining and transforming business process.
Advanced Word, Excel, Visio, Lucid charts, JIRA, Confluence and PowerPoint skills
Business Process documentation
flow charts, Swim lanes, use cases, ERD.
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Provide creative input on projects across a range of industries and problem statements
Identify, design, and implement automated solutions to streamline operations, enhance efficiency, and improve customer experiences
Analyze current processes to identify areas for improvement and automation.
Develop and implement automation strategies and solutions
Streamline workflows to reduce manual tasks, minimize errors, and improve efficiency.
Guide Development teams to bridge the gap between business requirements and tec hnical requirements translation.
Stream line user stories and lead automation use case development, testing, UAT and Deployment
Help identify and implement cost-saving measures through automation
Develop working relationship with client analysts/managers, and act as trusted and reliable partner
Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients
Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings
Lead internal and client meetings, and contribute to project management
Be a design and technology thought leader on existing and emerging technology trends
Structure presentations, documentation, request for proposal responses, and other collateral
Client or internal
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.