Product Designer
Apply NowCompany: IBM
Location: Charleston, SC 29412
Description:
Introduction
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes.
This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
Your role and responsibilities
About HashiCorp Design
We build the Infrastructure Cloud which allows enterprises to take a unified approach to Infrastructure and Security Lifecycle Management:
Infrastructure Lifecycle Management: Build / Deploy / Manage
Terraform allows you to use infrastructure as code to provision and manage any infrastructure across your organization.
Packer standardizes image workflows across cloud providers, allowing teams to build, govern and manage any image for any cloud.
Waypoint makes infrastructure easily accessible at scale, enabling platform teams to deliver golden patterns and workflows with an internal developer platform.
Nomad brings modern application scheduling to any type of software, allowing you to manage containers, binaries and VMs efficiently in the cloud, on-premises and across edge environments.
Vagrant isolates dependencies and their configuration within a single disposable and consistent development environment.
Security Lifecycle Management: Protect / Inspect / Connect
Vault provides organizations with identity-based security to automatically authenticate and authorize access to secrets and other sensitive data.
Boundary standardizes secure remote access across dynamic environments, allowing organizations to connect users and manage access with identity-based security controls.
Consul standardizes service networking, allowing you to discover and securely connect any service across any runtime with identity-based service networking.
We deliver the Infrastructure Cloud through an enterprise-grade unified SaaS platform, HCP.
What's special about HashiCorp Design?
At HashiCorp, we work on products that our users and customers love. It dramatically eases the work and overhead of deploying and managing infrastructure for teams, allowing people to focus on the uniquely valuable parts of their job, rather than tedious and repetitive tasks.
This means customers really use our software and provide lots of feedback. Gathering and understanding this feedback requires that we collaborate across multiple disciplines, including Product, Engineering, Field, Marketing
We design and build workflows to enable our customers to secure their applications and protect sensitive information data. We focus on enabling platform teams and their customers (typically developers) to adopt and improve strong security practices. We do this with the user at heart and our 'beauty works better' principle in hand. We believe the design process can and should feel satisfying for stakeholders, continually improve with insights, and regularly deliver positive outcomes for our business.
We find that our principles of Kindness, Humility, and Reflection allow team members to collaborate openly and safely. We look to help and learn from each other and win together.
HashiCorp Design is looking for people who want to do the best work of their careers to join us and make all of us better.
About Waypoint
HCP Waypoint is designed to enable platform teams to define golden patterns and workflows for developers to enable management of applications at scale. Waypoint and HCP Terraform work collaboratively to let developers quickly set up their apps' infrastructure with just a button press. The goal of Waypoint is to help platform teams provide a clear and consistent developer experience for their development teams while providing a central catalog of applications, day-2+ operations, and their associated metadata. HCP Waypoint is a rapidly evolving product with lofty aspirations.
About the role
As the Product Designer for Waypoint, you'll help us maintain a focus on user experience across Waypoint and identify strategic opportunities for improvement. You'll work with your cross-functional peers to drive awareness and prioritize initiatives to improve the user experience measurably. You'll contribute to product strategy and vision discussions and help drive alignment through the work of the team.
In this role, you can expect to:
Be a passionate designer who thrives in uncertainty and ambiguity.
Collaborate closely with Product and Engineering teams to set priorities, goals, and roadmaps, and help guide product innovations from early concepts to GA release.
Own the end-to-end design process, develop a domain understanding of Waypoint and its user workflows.
Combine research and creativity to deliver practical, elegant solutions for technical users, validating designs through generative research, user testing, and analytics.
Partner with engineers on feasibility, responsiveness, and details of components.
Work iteratively in an agile environment, adapting quickly to user and stakeholder feedback to refine and enhance designs.
Work with internal and external stakeholders to determine and prioritize new features and enhancements critical to the success of HashiCorp customers and community
About HashiCorp Design
We build the Infrastructure Cloud which allows enterprises to take a unified approach to Infrastructure and Security Lifecycle Management:
Infrastructure Lifecycle Management: Build / Deploy / Manage
Terraform allows you to use infrastructure as code to provision and manage any infrastructure across your organization.
Packer standardizes image workflows across cloud providers, allowing teams to build, govern and manage any image for any cloud.
Waypoint makes infrastructure easily accessible at scale, enabling platform teams to deliver golden patterns and workflows with an internal developer platform.
Nomad brings modern application scheduling to any type of software, allowing you to manage containers, binaries and VMs efficiently in the cloud, on-premises and across edge environments.
Vagrant isolates dependencies and their configuration within a single disposable and consistent development environment.
Security Lifecycle Management: Protect / Inspect / Connect
Vault provides organizations with identity-based security to automatically authenticate and authorize access to secrets and other sensitive data.
Boundary standardizes secure remote access across dynamic environments, allowing organizations to connect users and manage access with identity-based security controls.
Consul standardizes service networking, allowing you to discover and securely connect any service across any runtime with identity-based service networking.
We deliver the Infrastructure Cloud through an enterprise-grade unified SaaS platform, HCP.
What's special about HashiCorp Design?
At HashiCorp, we work on products that our users and customers love. It dramatically eases the work and overhead of deploying and managing infrastructure for teams, allowing people to focus on the uniquely valuable parts of their job, rather than tedious and repetitive tasks.
This means customers really use our software and provide lots of feedback. Gathering and understanding this feedback requires that we collaborate across multiple disciplines, including Product, Engineering, Field, Marketing
We design and build workflows to enable our customers to secure their applications and protect sensitive information data. We focus on enabling platform teams and their customers (typically developers) to adopt and improve strong security practices. We do this with the user at heart and our 'beauty works better' principle in hand. We believe the design process can and should feel satisfying for stakeholders, continually improve with insights, and regularly deliver positive outcomes for our business.
We find that our principles of Kindness, Humility, and Reflection allow team members to collaborate openly and safely. We look to help and learn from each other and win together.
HashiCorp Design is looking for people who want to do the best work of their careers to join us and make all of us better.
About Waypoint
HCP Waypoint is designed to enable platform teams to define golden patterns and workflows for developers to enable management of applications at scale. Waypoint and HCP Terraform work collaboratively to let developers quickly set up their apps' infrastructure with just a button press. The goal of Waypoint is to help platform teams provide a clear and consistent developer experience for their development teams while providing a central catalog of applications, day-2+ operations, and their associated metadata. HCP Waypoint is a rapidly evolving product with lofty aspirations.
About the role
As the Product Designer for Waypoint, you'll help us maintain a focus on user experience across Waypoint and identify strategic opportunities for improvement. You'll work with your cross-functional peers to drive awareness and prioritize initiatives to improve the user experience measurably. You'll contribute to product strategy and vision discussions and help drive alignment through the work of the team.
In this role, you can expect to:
Be a passionate designer who thrives in uncertainty and ambiguity.
Collaborate closely with Product and Engineering teams to set priorities, goals, and roadmaps, and help guide product innovations from early concepts to GA release.
Own the end-to-end design process, develop a domain understanding of Waypoint and its user workflows.
Combine research and creativity to deliver practical, elegant solutions for technical users, validating designs through generative research, user testing, and analytics.
Partner with engineers on feasibility, responsiveness, and details of components.
Work iteratively in an agile environment, adapting quickly to user and stakeholder feedback to refine and enhance designs.
Work with internal and external stakeholders to determine and prioritize new features and enhancements critical to the success of HashiCorp customers and community
This job can be performed from anywhere in the US
Required education
High School Diploma/GED
Preferred education
Master's Degree
Required technical and professional expertise
You have established yourself as a professional enterprise Product Designer
You have experience building enterprise software for security, developer tooling, or developer experience.
You have experience enabling a team to turn complex workflows into simple user experiences.
You enjoy working collaboratively with a distributed remote team.
You value feedback and seeking ways to learn and grow as a designer.
You understand the importance of culture and building a fun, high-functioning team.
You've reviewed our principles, and they resonate with your professional values.
Preferred technical and professional experience
You have familiarity with or are willing to learn the key workflows involved in HashiCorp products (Terraform, Packer, Vagrant, Waypoint, Nomad, Vault, Boundary, Consul)
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes.
This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
Your role and responsibilities
About HashiCorp Design
We build the Infrastructure Cloud which allows enterprises to take a unified approach to Infrastructure and Security Lifecycle Management:
Infrastructure Lifecycle Management: Build / Deploy / Manage
Terraform allows you to use infrastructure as code to provision and manage any infrastructure across your organization.
Packer standardizes image workflows across cloud providers, allowing teams to build, govern and manage any image for any cloud.
Waypoint makes infrastructure easily accessible at scale, enabling platform teams to deliver golden patterns and workflows with an internal developer platform.
Nomad brings modern application scheduling to any type of software, allowing you to manage containers, binaries and VMs efficiently in the cloud, on-premises and across edge environments.
Vagrant isolates dependencies and their configuration within a single disposable and consistent development environment.
Security Lifecycle Management: Protect / Inspect / Connect
Vault provides organizations with identity-based security to automatically authenticate and authorize access to secrets and other sensitive data.
Boundary standardizes secure remote access across dynamic environments, allowing organizations to connect users and manage access with identity-based security controls.
Consul standardizes service networking, allowing you to discover and securely connect any service across any runtime with identity-based service networking.
We deliver the Infrastructure Cloud through an enterprise-grade unified SaaS platform, HCP.
What's special about HashiCorp Design?
At HashiCorp, we work on products that our users and customers love. It dramatically eases the work and overhead of deploying and managing infrastructure for teams, allowing people to focus on the uniquely valuable parts of their job, rather than tedious and repetitive tasks.
This means customers really use our software and provide lots of feedback. Gathering and understanding this feedback requires that we collaborate across multiple disciplines, including Product, Engineering, Field, Marketing
We design and build workflows to enable our customers to secure their applications and protect sensitive information data. We focus on enabling platform teams and their customers (typically developers) to adopt and improve strong security practices. We do this with the user at heart and our 'beauty works better' principle in hand. We believe the design process can and should feel satisfying for stakeholders, continually improve with insights, and regularly deliver positive outcomes for our business.
We find that our principles of Kindness, Humility, and Reflection allow team members to collaborate openly and safely. We look to help and learn from each other and win together.
HashiCorp Design is looking for people who want to do the best work of their careers to join us and make all of us better.
About Waypoint
HCP Waypoint is designed to enable platform teams to define golden patterns and workflows for developers to enable management of applications at scale. Waypoint and HCP Terraform work collaboratively to let developers quickly set up their apps' infrastructure with just a button press. The goal of Waypoint is to help platform teams provide a clear and consistent developer experience for their development teams while providing a central catalog of applications, day-2+ operations, and their associated metadata. HCP Waypoint is a rapidly evolving product with lofty aspirations.
About the role
As the Product Designer for Waypoint, you'll help us maintain a focus on user experience across Waypoint and identify strategic opportunities for improvement. You'll work with your cross-functional peers to drive awareness and prioritize initiatives to improve the user experience measurably. You'll contribute to product strategy and vision discussions and help drive alignment through the work of the team.
In this role, you can expect to:
Be a passionate designer who thrives in uncertainty and ambiguity.
Collaborate closely with Product and Engineering teams to set priorities, goals, and roadmaps, and help guide product innovations from early concepts to GA release.
Own the end-to-end design process, develop a domain understanding of Waypoint and its user workflows.
Combine research and creativity to deliver practical, elegant solutions for technical users, validating designs through generative research, user testing, and analytics.
Partner with engineers on feasibility, responsiveness, and details of components.
Work iteratively in an agile environment, adapting quickly to user and stakeholder feedback to refine and enhance designs.
Work with internal and external stakeholders to determine and prioritize new features and enhancements critical to the success of HashiCorp customers and community
About HashiCorp Design
We build the Infrastructure Cloud which allows enterprises to take a unified approach to Infrastructure and Security Lifecycle Management:
Infrastructure Lifecycle Management: Build / Deploy / Manage
Terraform allows you to use infrastructure as code to provision and manage any infrastructure across your organization.
Packer standardizes image workflows across cloud providers, allowing teams to build, govern and manage any image for any cloud.
Waypoint makes infrastructure easily accessible at scale, enabling platform teams to deliver golden patterns and workflows with an internal developer platform.
Nomad brings modern application scheduling to any type of software, allowing you to manage containers, binaries and VMs efficiently in the cloud, on-premises and across edge environments.
Vagrant isolates dependencies and their configuration within a single disposable and consistent development environment.
Security Lifecycle Management: Protect / Inspect / Connect
Vault provides organizations with identity-based security to automatically authenticate and authorize access to secrets and other sensitive data.
Boundary standardizes secure remote access across dynamic environments, allowing organizations to connect users and manage access with identity-based security controls.
Consul standardizes service networking, allowing you to discover and securely connect any service across any runtime with identity-based service networking.
We deliver the Infrastructure Cloud through an enterprise-grade unified SaaS platform, HCP.
What's special about HashiCorp Design?
At HashiCorp, we work on products that our users and customers love. It dramatically eases the work and overhead of deploying and managing infrastructure for teams, allowing people to focus on the uniquely valuable parts of their job, rather than tedious and repetitive tasks.
This means customers really use our software and provide lots of feedback. Gathering and understanding this feedback requires that we collaborate across multiple disciplines, including Product, Engineering, Field, Marketing
We design and build workflows to enable our customers to secure their applications and protect sensitive information data. We focus on enabling platform teams and their customers (typically developers) to adopt and improve strong security practices. We do this with the user at heart and our 'beauty works better' principle in hand. We believe the design process can and should feel satisfying for stakeholders, continually improve with insights, and regularly deliver positive outcomes for our business.
We find that our principles of Kindness, Humility, and Reflection allow team members to collaborate openly and safely. We look to help and learn from each other and win together.
HashiCorp Design is looking for people who want to do the best work of their careers to join us and make all of us better.
About Waypoint
HCP Waypoint is designed to enable platform teams to define golden patterns and workflows for developers to enable management of applications at scale. Waypoint and HCP Terraform work collaboratively to let developers quickly set up their apps' infrastructure with just a button press. The goal of Waypoint is to help platform teams provide a clear and consistent developer experience for their development teams while providing a central catalog of applications, day-2+ operations, and their associated metadata. HCP Waypoint is a rapidly evolving product with lofty aspirations.
About the role
As the Product Designer for Waypoint, you'll help us maintain a focus on user experience across Waypoint and identify strategic opportunities for improvement. You'll work with your cross-functional peers to drive awareness and prioritize initiatives to improve the user experience measurably. You'll contribute to product strategy and vision discussions and help drive alignment through the work of the team.
In this role, you can expect to:
Be a passionate designer who thrives in uncertainty and ambiguity.
Collaborate closely with Product and Engineering teams to set priorities, goals, and roadmaps, and help guide product innovations from early concepts to GA release.
Own the end-to-end design process, develop a domain understanding of Waypoint and its user workflows.
Combine research and creativity to deliver practical, elegant solutions for technical users, validating designs through generative research, user testing, and analytics.
Partner with engineers on feasibility, responsiveness, and details of components.
Work iteratively in an agile environment, adapting quickly to user and stakeholder feedback to refine and enhance designs.
Work with internal and external stakeholders to determine and prioritize new features and enhancements critical to the success of HashiCorp customers and community
This job can be performed from anywhere in the US
Required education
High School Diploma/GED
Preferred education
Master's Degree
Required technical and professional expertise
You have established yourself as a professional enterprise Product Designer
You have experience building enterprise software for security, developer tooling, or developer experience.
You have experience enabling a team to turn complex workflows into simple user experiences.
You enjoy working collaboratively with a distributed remote team.
You value feedback and seeking ways to learn and grow as a designer.
You understand the importance of culture and building a fun, high-functioning team.
You've reviewed our principles, and they resonate with your professional values.
Preferred technical and professional experience
You have familiarity with or are willing to learn the key workflows involved in HashiCorp products (Terraform, Packer, Vagrant, Waypoint, Nomad, Vault, Boundary, Consul)
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.