Product Growth Manager

Vital Voices Global Partnership is a leading international non-profit organization. We invest in women leaders who are tackling the world's greatest challenges - from gender-based violence to the climate crisis, economic inequities, and more. We are "venture catalysts," identifying leaders with a daring vision for change and partnering with them to make that vision a reality. What sets Vital Voices apart is that we make long-term, holistic investments in leaders with bold ideas for change - providing them connections, capacity, a network of their peers, financial support, and visibility for their work. We have provided early support for leaders who went on to become Nobel Peace Laureates, US Youth Poet Laureates, Prime Ministers, award winning innovators and breakthrough social entrepreneurs. Over the past 24 years, we have directly invested in more than 20,000 change-makers across 184 countries, who in turn have improved the lives of millions of people in their communities and countries.

Today, Vital Voices has a staff of nearly 100 headquartered in Washington, DC. In the coming years we have a bold vision to dramatically scale our impact. In early 2022, we opened the first ever Global Headquarters for Women's Leadership, a 30,000+ sq. ft. historic building just blocks from the White House on 16th Street. It is a hub of activity, events, and collaborations - bringing together women leaders and their allies to tackle the world's greatest challenges.

Mission

Vital Voices invests in women leaders taking on the world's greatest challenges and accelerates collective action towards an equitable and sustainable world.

Organizational Goals 2030

Scale our proven investment model from 20,000 to 50,000 women leaders - who together will positively impact the lives of one billion people.

Make a measurable impact on 1-2 of the greatest challenges as defined by the Vital Voices Global Network - proving the power of collective action.

Summary

The Product Growth Manager will work directly under the supervision and guidance of the VP of Tech & Data, Tara King-Hughes. This position will be responsible for driving the product roadmap for our new civic-driven products, company website and the Community Hub. The newly launched Vital Voices Community Hub is a platform for network leaders, staff and program participants to connect, discover resources, and build community. This role will identify potential areas for conversion growth, define new features, functionality and services that focus on the specific needs of the network. This position is based in Washington, DC with the option of a hybrid work schedule. We are not accepting remote candidates at this time.

Additional responsibilities include:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Collaborate closely with the VP of Tech & Data to understand strategic objectives and translate them into actionable product initiatives.

• Drive the product roadmap for the Vital Voices Community Hub, aligning with organizational goals and priorities.

• Conduct thorough market research and analysis to identify opportunities for conversion growth within the network.

• Produce clear product specifications that allow for rapid product development.

• Work closely with cross-functional teams, including Communications, Development and the Global Network team, to define and prioritize new features and enhancements.

• Gather feedback from users, stakeholders, and internal teams to inform product decisions and iterate on the platform.

• Develop and maintain a deep understanding of user needs, pain points, and behavior to drive product improvements.

• Monitor key performance indicators (KPIs) and metrics to assess product performance and identify areas for optimization.

• Partner with the Data Engineer to analyze data & identify issues and discover opportunities to develop new product features.

• Lead the implementation of new features and functionalities, overseeing the product development process from concept to launch.

• Stay informed about industry trends, best practices, and emerging technologies related to community platforms and engagement tools.

• DE&I Commitment: Embrace and model the Vital Voices guiding principles, values, investment, and leadership models with the goal of supporting Vital Voices' organization culture and success;

• Other duties as assigned.

Professional Qualifications:

• Bachelor's degree in international relations or a related field, plus 3-8 years of relevant work experience required

• Minimum of 3+ years' experience launching digital products and their different components

• A strong demonstrated track record as a growth product manager growing communities

• Demonstrated experience utilizing metrics to track performance

• Strong product instincts with a deep understanding of user experience design and the ability to incorporate user needs into product development

• Excellent oral and written communications skills in English

• Ability to prioritize tasks, swiftly shift priorities, and work in a dynamic environment with tight deadlines

• Ability to work independently and as part of a dynamic team

• Strong computer skills including MS Office applications (esp. Excel, Word, and PowerPoint), social networking tools, and database software (i.e., Salesforce)
• Experience working cross-functionally to support key objectives and to help team members

This position is a full-time, exempt hybrid position based in Washington, DC with two days of required in person attendance at the Vital Voices Headquarters. If and when it is safe to travel, domestic and international travel up to 5% may be required for the position. We are not accepting remote candidates.

The starting salary range for this position is $109,300 - $146,300 based on experience and ability to have broad impact early.

Benefits:

At Vital Voices, we value our employees and their well-being. That's why we offer a competitive and comprehensive compensation package that includes medical, dental, and vision insurance, 403b match, short and long-term disability, life insurance, HSA, EAP, and more. But that's not all. We believe in giving our employees the flexibility and support they need to thrive in their work and life. That's why we provide generous PTO including wellness flex Fridays, parental leave, earned sabbatical time, and volunteer leave as well as a professional development stipend to support continuous improvement. Join us and be part of a global team that empowers women leaders to transform the world.

Vital Voices provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vital Voices complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Vital Voices expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Vital Voices' employees to perform their job duties may result in discipline up to and including discharge.

Staff may experience secondary trauma due to exposure to descriptive and/or graphic gender-based violence content in their work on the urgent assistance program. Vital Voices does not provide work visa sponsorship or relocation assistance for this position.

Applications will be accepted and reviewed on a rolling basis until the position is filled. Only short-listed candidates will be contacted.