Product Manager

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Company: Efficus, Inc.

Location: Dallas, TX 75217

Description:

Job Description / Duties & Responsibilities

Product Manager for a Digital Product to Transform Payment Processing

  • Deep understanding of product management, requirement elicitation and articulation, and product roadmap management.
  • Domain knowledge in payment processing, settlements, financial transactions (B2B & B2C), and industry regulations.
  • Analyze payment workflows, identify optimization opportunities, and ensure seamless integration of payment systems.


Key Responsibilities

  • Structured Requirement Elicitation:

    • Pre-workshop research, analysis, and topic study.
    • Structured Q&A planning.
  • Analysis Skills:
    • Natural interest in analysis and problem-solving.
  • Extracting Functional Details:
    • Collaborate with stakeholders to develop product vision and business outcomes.
    • Work with end users/SMEs to translate needs into product requirements (payments, settlements, reconciliation).
    • Define and prioritize the product roadmap aligning with the overall vision.
    • Articulate product requirements using business flow diagrams, mind maps, wireframes, and user stories.
  • Documentation Skills:
    • Convert product roadmap into well-defined requirements (epics, features, user stories, acceptance criteria).
    • Prepare business process flowcharts using MIRO, draw.io, Visio, etc.
    • Use product management tools like JIRA, Azure DevOps, AHA.
    • Create wireframes using prototyping or wireframing tools.
  • UI/UX Visualization:
    • Suggest usability improvements and provide recommendations to the UI/UX team.
  • Collaboration with Technology Teams:
    • Work closely to design, test, and implement payment solutions.
  • Payment Workflow Analysis:
    • Identify areas for efficiency and improvement.
  • Market Research:
    • Stay updated on emerging payment trends, technologies, and regulatory requirements.
  • Regulatory Compliance:
    • Ensure adherence to financial regulations (PCI-DSS, PSD2, AML/KYC).
  • Risk & Performance Monitoring:
    • Track transaction performance, fraud risks, and security measures.
  • Reporting & Metrics:
    • Generate reports and dashboards to track payment KPIs and business metrics.
  • Business-Technical Alignment:
    • Act as a liaison between business and technical teams to align payment initiatives.


Job Specification / Skills and Competencies

Education:

  • Bachelor's degree in Business, Finance, Information Technology, or a related field.


Product Management Related:

  • Experience as a mature Product Manager/Owner, leading requirement workshops with client SMEs and Product Managers.
  • Strong articulation skills (written & verbal) with analytical and problem-solving abilities.
  • Excellent communication-ability to negotiate and finalize product requirements with stakeholders using visual tools.
  • Hands-on expertise in creating deliverables (business process flows, requirement specifications, user stories, product backlog).
  • Experience working with UI/UX/Visual design teams for product interface development.
  • Collaboration with Proxy Product Owners offshore for requirement grooming, sprint planning, and product engineering support.
  • Technical exposure to modern web/mobile application development and understanding of data structures.


Domain Knowledge (Payments):

  • Strong understanding of payment gateways, merchant acquiring, and card networks (Visa, Client, etc.).
  • Familiarity with digital wallets, real-time payments, and cross-border transactions.
  • Experience with payment platforms (Stripe, PayPal, Adyen, etc.).
  • Proficiency in SQL, data analysis, and reporting tools.
  • Strong analytical and stakeholder management skills.
  • Knowledge of Agile methodologies and experience in Agile environments.
  • Experience with API-based payment integrations.
  • Certifications in business analysis (CBAP, CCBA) or payments (NACHA, SWIFT) are a plus.
  • Exposure to AI-driven fraud detection and risk management in payments.


Skill Sets:

  • Product Management.
  • Agile Environment experience-working with cross-functional teams.
  • Defining MVP and MMP.
  • Product Manager or Owner experience using Business Analysis Tools.
  • Ownership and management of the product roadmap.
  • Strong communication, presentation, and leadership skills.
  • Attention to detail.
  • Understanding of technologies used in the product.
  • Experience with tools like MIRO, Figma, Aha, JIRA, Azure DevOps.

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