Product Owner Liaison

Purpose:

RareMed Solutions/Patient Service Center created a Product Owner Liaison position to deliver value to Business and our stakeholders through the planning, execution, & delivery of one or more high quality software products and product enhancements, by leading and mentoring our Agile software development team. These applications serve internal and external stakeholders to help RareMed Solutions/Patient Service Center provide an exceptional experience for our business users.

The Product Owner Liaison is critical to the team's success and delivery of our expanding suite of applications. The position is responsible for maintaining the product backlog and provide oversight to system analysis, development, testing, debugging, documenting, and installing portions of new systems and modifying existing systems. You will be part of an expanding team in a dynamic work environment.

Responsibilities:

• Manages the development and delivery of multiple software product(s) in line with business needs with the third-party vendors
• Manage the technology roadmap
• Owns and drives key business relationships for the product(s)
• Creates and maintains an executable backlog of product requirements
• Understands, defines, and communicates prioritization of product requirements with a mind toward business value and tradeoffs
• Supports the operations team to build a backlog and deliver work
• Assists with the distillation of product backlog requirements into enhancement requests
• Collaborate with Operations team to understand user needs and propose system solutions
• Serve as the liaison between program operations and the technology team by utilizing application knowledge to optimize systems supporting workflow
• Communicate with the clients and third-party vendors
• Participates actively in stand-ups, planning meetings, and working sessions to drive team alignment on product vision and value delivery
• Assists with driving requirements gathering and coordinating sessions
• Weighs business risks, issues, and impediments being experienced by the product team and actively assists with issue resolution
• Inspects product progress throughout the sprint and is empowered to make critical decisions and accept work completed by the team.
• Assist in management of vendors that support systems
• Serves as the liaison between internal and external teams

Required Qualifications:

• A Bachelor's degree

• A thorough understanding of business needs of a HUB Service Provider and/or Pharmacy

• Highly proficient in gathering, communicating, and documenting business requirements through interactions with different cross-functional teams

• Ability to work well within a team environment, and also be self-starting and self-sufficient

Preferred Qualifications:

• Experience managing design and delivery of technical IT products.

• Project Management experience with focus on design, facilitating development, testing and delivery.

Other Skill Requirements:

• Ability to operate appropriately with minimal supervision; adjust to changing customer focus/priorities and understand the customer's intent
• Excellent written & oral communication skills, including the ability to present information to leadership for decision-making purposes

• Deep understanding of product vision and overall product lifecycle
• Demonstrated leadership and people management skills and ability to make decisions and set clear priorities

• Strong stakeholder management and negotiation skills
• Eagerness to learn new technologies

Work Environment

This job operates in a professional office environment and teleworking from the employee's home address listed in their employment file. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. When telecommuting employees must have reliable internet access in order to access required systems and software associated with the position's responsibilities. The amount of time the employee is expected to work per day or pay period will not change as a result of participation in the teleworking program. Employees are responsible for the set-up of their home office environment, including physical set-up, internet connection, phone line, electricity, good lighting, comfortable temperature, furniture, etc. Employee's teleworking space should be separate and distinct from their "home space" and allow for privacy. RareMed expects employees teleworking to be as efficient and professional as if they were in the office. The amount of time spent in office or teleworking is contingent upon the needs/priorities of RareMed and will vary based on those needs/priorities.

Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job.