Product Owner (Senior Consultant MIS Lvl C), Data Sciences and Support
Apply NowCompany: NYC Health + Hospitals
Location: New York, NY 10025
Description:
Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible
NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Job Description
We are seeking an experienced Product Owner to lead the development and execution of data products within our Data & Analytics team at NYC H+H. As the Product Owner, you will be responsible for defining and prioritizing the product backlog, ensuring that our data and analytics initiatives align with the broader goals of the healthcare organization. This role is pivotal in transforming complex healthcare data into actionable insights that drive clinical, operational, and financial improvements.
Duties & Responsibilities
Minimum Qualifications
1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and
2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications.
Operations Specialty requires supervisory experience (5 years).
Network Services requires a telecommunications background and experience.
3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or
4. A satisfactory equivalent combination of training, education and experience.
Department Preferences
Certification(S)/NYS Licenses/Education:
Knowledge, Skills, Abilities and other Requirements:
Years of Experience:
Computer Programs / Software Operated:
If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.
If applying online, please include your cover letter in the same file attachment with your uploaded resume.
NYC Health and Hospitals offers a competitive benefits package that includes:
Note: Candidates selected for a position are required to come to NYC as part of their onboarding.
NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Job Description
We are seeking an experienced Product Owner to lead the development and execution of data products within our Data & Analytics team at NYC H+H. As the Product Owner, you will be responsible for defining and prioritizing the product backlog, ensuring that our data and analytics initiatives align with the broader goals of the healthcare organization. This role is pivotal in transforming complex healthcare data into actionable insights that drive clinical, operational, and financial improvements.
Duties & Responsibilities
- Partner closely with the product manager and business stakeholders to build the product roadmap
- Prioritize and maintain the product backlog
- Write clear, concise user stories and acceptance criteria
- Act as the primary liaison between business, design and engineering stakeholders
- Work closely with the scrum team to ensure timely and high quality product launches
- Lead sprint refinement and sprint planning sessions
- Participate in standup, sprint reviews and retrospectives
- Lead user acceptance testing with business stakeholders and ensure that product features meet user requirements prior to launch
- Capture business requirements and data needs in a business requirements document
- Partner closely with data analysts to document data flow diagrams, current and future state workflow as well as to perform data discovery and data gap analysis between systems
- Partner with design to create wireframe and prototypes of data products. Capture feedback and iterate
- Use quantitative and qualitative metrics to evaluate product performance, customer satisfaction and effectiveness of meeting business objectives.
Minimum Qualifications
1. A Baccalaureate Degree from an accredited college or university with a major in Computer Science, Systems Engineering, applied Mathematics, Business Administration, Economics/Statistics, Telecommunications, Data Communications, or a related field of study; and
2. Five (5) years of progressive, responsible experience in the field of data processing, computer systems and applications.
Operations Specialty requires supervisory experience (5 years).
Network Services requires a telecommunications background and experience.
3. Broad knowledge and expertise in the characteristics of computers, peripheral devices, communications systems and hardware capabilities, programming languages, E.D.P. applications, systems analysis methodology, data management and retrieval techniques; or
4. A satisfactory equivalent combination of training, education and experience.
Department Preferences
Certification(S)/NYS Licenses/Education:
- Bachelor's degree in a relevant field, such as data science, computer science, informatics, or healthcare management. Advanced degree preferred.
Knowledge, Skills, Abilities and other Requirements:
- Experience launching data products within healthcare
- Experience as a business or data analyst within healthcare
- Excellent communication skills - particularly experience managing stakeholder communications and expectations in a complex environment
- Experience working within an agile environment
- Experience with SQL
Years of Experience:
- At least 3 years of product management experience
Computer Programs / Software Operated:
- Microsoft tools such as Word, Excel and PPT
- Workflow diagramming tools such as Visio and Miro
- Wireframing and prototyping tools such as Figma
- BI tools such as Tableau and Looker
- Familiarity with data storage platform such as Snowflake
If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.
If applying online, please include your cover letter in the same file attachment with your uploaded resume.
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs
Note: Candidates selected for a position are required to come to NYC as part of their onboarding.