Program and Operations Supervisor
Apply NowCompany: City of Richmond, VA
Location: Richmond, VA 23223
Description:
Salary: $75,030.00 - $120,920.00 Annually
Location : Richmond, VA
Job Type: Full-Time
Job Number: 15M00000106
Department: Justice Services
Opening Date: 04/03/2025
Closing Date: 4/17/2025 11:59 PM Eastern
Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity...YOU!!!
This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:
The City of Richmond-Department of Justice Services is seeking a qualified individual with experience to fill the position of Program and Operations Supervisor for juvenile community-based services to include prevention/intervention, clinical treatment services, community services, youth court, family-based interventions and other evidence-based services to be developed. The goal is to enhance public safety by reducing juvenile delinquency and strengthening families.
The successful candidate will be responsible for managing the day-to-day operation of the Juvenile Programs Division. The incumbent works closely with local court services unit personnel, judges, commonwealth's attorney, public/defense counsel, detention administrator, social services, school representatives, parents and other stakeholders involved in the well-being of youth; ensuring appropriate supervision and follow-up on program compliance; and work is performed independently with general supervision from the Deputy Director of Justice Services.
Duties include but are not limited to
This position is considered an Essential Personnel, which means that the incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions or inclement weather.
This individual may be required to work nights, weekends, holidays or on-call, as needed.
Qualifications, Special Certifications and Licenses
KNOWLEDGE, SKILLS, AND ABILITIES:
Considerable knowledge of computer programs such as Microsoft Office Suite; accounting, budgeting, accounts payable/receivable; grant management; cultural development; data analysis; data management; electronic databases and related software applications (such as RAPIDS/CORERP) financial systems; federal regulations pertaining to assigned area; general knowledge of the laws and legal procedures related to focus area; implementation of Evidence Based Programs; permit and plan review, processes, and procedures; project management; Rule Based Applications and Virginia Juvenile Community Crime Control Act. Demonstrated skill in communicating and coordinating with various internal and external departments; creating and implementing policies and procedures; gathering and interpreting data routinely; interpreting and applying federal regulations for programs; managing contracts, projects, data, reports, etc.; overseeing daily accounting and procurement functions; overseeing the financial and operational aspects of programs of focus; setting timetables, achieving milestones and tracking progress, and taking corrective actions; supervising including conducting performance evaluations, mentoring, etc.; understanding program's intent and application and writing procedures. Proven ability to be organized, detail-oriented and excellence in oral and written communication.
MINIMUM TRAINING AND EXPERIENCE:
PREFERRED TRAINING AND EXPERIENCE:
Americans with Disabilities Act Requirements
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.
ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.
PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; and occasionally climb, stoop, crouch, reach, stand, walk, push, pull, lift, finger, grasp, and feel. The working conditions may include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be light work, exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects.
* Internal use: HR Generalist to review.
Equal Employment Opportunity Statement
The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at
This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
The City of Richmond Values Veterans. We are an official V3 Certified Company.
The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.
With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".
The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.
01
5-point Veteran's must have been discharged under honorable conditions and had one of the following:Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?
02
10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veteran's widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?
03
Which answer best describes your highest level of education?
04
Is your academic degree of study in a human services field?
05
Which best describes your years of experience developing and implementing agency/program policies and procedures?
06
Indicate the number of employees you have directly supervised during an annual evaluation period.
07
Which best describes your years of experience conducting research and data analysis on program outcomes?
08
Which best describes your years of experience in developing and/or managing program budgets?
09
Which best describes your years of experience facilitating training/educational sessions for employees in the areas of learning teams and/or train-the-trainer curricula?
10
Which best describes your years of experience developing a comprehensive report to include strategic goals and outcomes; itemized budgets and narratives; and summary of recommendations/corrective actions?
11
Explain in detail the type(s) of comprehensive report(s) you developed, and the methods used to complete the report.
Required Question
Location : Richmond, VA
Job Type: Full-Time
Job Number: 15M00000106
Department: Justice Services
Opening Date: 04/03/2025
Closing Date: 4/17/2025 11:59 PM Eastern
Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity...YOU!!!
This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:
- Virginia Retirement System (VRS)
- Language Incentive
- Referral Bonus
- Tuition Assistance Program
The City of Richmond-Department of Justice Services is seeking a qualified individual with experience to fill the position of Program and Operations Supervisor for juvenile community-based services to include prevention/intervention, clinical treatment services, community services, youth court, family-based interventions and other evidence-based services to be developed. The goal is to enhance public safety by reducing juvenile delinquency and strengthening families.
The successful candidate will be responsible for managing the day-to-day operation of the Juvenile Programs Division. The incumbent works closely with local court services unit personnel, judges, commonwealth's attorney, public/defense counsel, detention administrator, social services, school representatives, parents and other stakeholders involved in the well-being of youth; ensuring appropriate supervision and follow-up on program compliance; and work is performed independently with general supervision from the Deputy Director of Justice Services.
Duties include but are not limited to
- Developing and implementing daily operational policy and procedures to ensure effective delivery of services
- Developing and managing program goals, performance targets, and budgets.
- Preparing monthly, quarterly and annual program progress and financial reports
- Conducting research and data analysis as needed for program planning and outcome performances
- Problem-solving formally and informally with other agency personnel of all levels to ensure effective and efficient systems are in place
- Serving as a liaison to the Richmond Detention Center, Virginia Department of Juvenile Justice, courts and other local stakeholders and partners.
- Representing the Department at stakeholder meetings
- Monitoring the implementation of evidence-based practices in a criminal justice setting
- Providing direct supervision over unit supervisors
- Completing staff performance evaluations
- Coordinating staff training and professional development
- Drafting of bi-annual community crime control plan
- Preparing annual crime control evaluation report
- Performing other related work as assigned
This position is considered an Essential Personnel, which means that the incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions or inclement weather.
This individual may be required to work nights, weekends, holidays or on-call, as needed.
Qualifications, Special Certifications and Licenses
KNOWLEDGE, SKILLS, AND ABILITIES:
Considerable knowledge of computer programs such as Microsoft Office Suite; accounting, budgeting, accounts payable/receivable; grant management; cultural development; data analysis; data management; electronic databases and related software applications (such as RAPIDS/CORERP) financial systems; federal regulations pertaining to assigned area; general knowledge of the laws and legal procedures related to focus area; implementation of Evidence Based Programs; permit and plan review, processes, and procedures; project management; Rule Based Applications and Virginia Juvenile Community Crime Control Act. Demonstrated skill in communicating and coordinating with various internal and external departments; creating and implementing policies and procedures; gathering and interpreting data routinely; interpreting and applying federal regulations for programs; managing contracts, projects, data, reports, etc.; overseeing daily accounting and procurement functions; overseeing the financial and operational aspects of programs of focus; setting timetables, achieving milestones and tracking progress, and taking corrective actions; supervising including conducting performance evaluations, mentoring, etc.; understanding program's intent and application and writing procedures. Proven ability to be organized, detail-oriented and excellence in oral and written communication.
MINIMUM TRAINING AND EXPERIENCE:
- Bachelor's degree in business or public administration, or field related to assignment
- A Master's degree in business, public administration, or field directly related to assignment may be preferred
- An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification
PREFERRED TRAINING AND EXPERIENCE:
- Advanced degree in the administration of justice, public administration, or human services
- Demonstrated knowledge of the crime control balanced approach philosophy
- Demonstrated experience implementing correctional evidence-based practices in a community setting
- Extensive knowledge of local Richmond community resources and human services network
- Five (5) or more years of experience supervising employees
- Strong communication skills at multiple levels of government
Americans with Disabilities Act Requirements
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.
ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.
PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; and occasionally climb, stoop, crouch, reach, stand, walk, push, pull, lift, finger, grasp, and feel. The working conditions may include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be light work, exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects.
* Internal use: HR Generalist to review.
Equal Employment Opportunity Statement
The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at
This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
The City of Richmond Values Veterans. We are an official V3 Certified Company.
The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.
With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".
The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.
01
5-point Veteran's must have been discharged under honorable conditions and had one of the following:Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?
- Yes
- No
02
10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veteran's widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?
- Yes
- No
03
Which answer best describes your highest level of education?
- Some college
- Associate's Degree
- Bachelor's Degree
- Masters Degree or higher
04
Is your academic degree of study in a human services field?
- Yes
- No
05
Which best describes your years of experience developing and implementing agency/program policies and procedures?
- Less than4 years of experience
- 4 to 5 years of experience
- 6 to 7 years of experience
- 8 or more years of experience
06
Indicate the number of employees you have directly supervised during an annual evaluation period.
- 1 to 3 employees
- 4 to 6 employees
- 7 to 9 employees
- 10 or more employees
- I have not supervised employees
07
Which best describes your years of experience conducting research and data analysis on program outcomes?
- Less than 4 years of experience
- 4 to 5 years of experience
- 6 to 7 years of experience
- 8 or more years of experience
08
Which best describes your years of experience in developing and/or managing program budgets?
- Less than 4 years of experience
- 4 to 5 years of experience
- 6 to 7 years of experience
- 8 or more years of experience
09
Which best describes your years of experience facilitating training/educational sessions for employees in the areas of learning teams and/or train-the-trainer curricula?
- Less than 4 years of experience
- 4 to 5 years of experience
- 6 to 7 years of experience
- 8 or more years of experience
10
Which best describes your years of experience developing a comprehensive report to include strategic goals and outcomes; itemized budgets and narratives; and summary of recommendations/corrective actions?
- Less than 4 years of experience
- 4 to 5 years of experience
- 6 to 7 years of experience
- 8 or more years of experience
11
Explain in detail the type(s) of comprehensive report(s) you developed, and the methods used to complete the report.
Required Question