Program Director OMI

At a facility in the Oceanview, Merced, Ingleside area, OMI Senior Center Services helps seniors maintain their independence and remain living in the community. The OMI Senior Center provides activities and classes in a safe environment during the day. Seniors receive hot meals, guidance, and support as well as referrals to additional services available throughout San Francisco.

Salary: $75,000-$98,000 per year

Location: Onsite 5 days a week

Under general supervision from the Associate Deputy Director, the Program Director assumes responsibility for day-to-day operational management of all overall program activities and functions. Responsibilities include oversight of property management component of program, staff supervision, developing, implementing and evaluating program policies, procedures and standards; determining program service levels and enhancements; as required developing and monitoring program budgets; providing technical advice and/or supervision to staff, other departments, the public and other agencies, and performs related work as required.

• Service Management: Develop, maintain and improve standards for client service and written procedures and protocols for services.
• Operations: Monitor and direct day-to-day operations for assigned service area in compliance with Catholic Charities policies and procedures, and according to State Licensing requirements and contract funders.
• Fiscal Management: In conjunction with the Associate Deputy Director, responsible for sound fiscal management practices, to include developing, monitor and stay within assigned and approved budget.
• Communication: Consistently practice effective mission-based communication across all levels throughout the organization.
• Leadership: Participate as a member of an organization-wide Management Team to deliver the highest quality of services in keeping with the mission, vision and values of the organization.
• Community: Develop and maintain positive professional relationships with collaborative service providers, funders, and communities.
• Employee Development: Supervisory responsibilities to include hiring, promoting, compensating, training, disciplining, scheduling, directing, terminating, developing and performance management of employees and interns.
• Strategic Planning: Develops strategic plans; sets objectives based on goals; mission and values; gathers input and knowledge of others; adjusts, and monitors plans as needed.
• Development: In conjunction with the Associate Deputy Director, participates in the acquisition of new and renewals of foundation grants and government contracts, and provides for reports on funds received; including writing of proposals, reports, letters and other communications.
• Revenue Management: In conjunction with the Associate Deputy Director, responsible for managing all revenue sources to include contract renewals, acquisition of new contracts and/or fundraising, and collection of fees.
• Data entry into appropriate and assigned data base systems, and completion of monthly reports.
• Ensure compliance with all regulatory agencies, i.e. OOA, On-Lok 30th Street Senior Services Nutrition Program, Health Department, Fire Department, EOC, SF Marin Food Bank, OSHA, and Paratransit, etc.
• Work with Activity Coordinator and Program Planning Committee as requested to plan special programming, events, and fundraising.
• Be trained and prepared to implement emergency procedures for group or individuals and tend to emergencies as they arise.
• Coordinate community outreach with program staff.
• Attend meetings and training programs, as requested.
• Commitment to the Mission and Vision and Core Values of Catholic Charities.

• Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

• Bachelor's degree in psychology, social work or a related human services field required.
• MSW or Master's Degree in a related field preferred. (3+ years of directly related experience may be substituted.)
• Minimum of one year experience in the management of a human services delivery system required and prior experience overseeing a direct service program are highly desirable.
• Prior experience working with government contracts and managing applicable regulations and reporting requirements.

Knowledge, Skills & Abilities:

• Desire to work with and sensitivity to the aging population and diverse cultures, and knowledge of structure and content of services to seniors.
• Planning/Organizing - Prioritize and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Supervisory Responsibility - Plan, organize, direct and guide the activities of team members. Participate in hiring, training and performance evaluations.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Diversity - demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educate others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
• Language Skills - Ability to read, analyze, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Promote a positive professional and organizational image in the community.
• Second language skills in Mandarin/Cantonese, Spanish, or Tagalog highly desirable.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.

Clearances Required Prior to the First Day of Employment:

• Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews.
• Is responsible for accurate and timely submission of case records.
• Serves on a quarterly case record review committee for Performance and Quality Improvement (PQI) reporting.
• Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking.
• The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
• Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
• Valid CA driver's license, and personal car preferred.

If driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.)

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• May include contact with clients with mental health issues who demonstrate behaviors such as use of profanity, shouting, running away, self-harm and violence.
• The worker is occasionally exposed to cleaning products.
• The worker is occasionally exposed to perfume or scents in personal care products used by employees, clients, and visitors.
• The worker is regularly exposed to arts and crafts supplies that may contain an odor such as non-toxic paint, glue, permanent markers, dry erase markers and crayons.
• The worker is occasionally exposed to latex, bleach solution, cigarette smoke, and animals for pet therapy projects.
• The worker is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases or poor ventilation.
• The worker is subject to noise: Noise level in work environment can be moderate to excessive.
• The worker is subject to outside environmental conditions: No effective protection from weather.
• The work environment includes traveling using various modes of transportation.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)