Program Director

Job Title: Program Director

Job Summary:

• The CCBHC Program Director is responsible for the clinical, operational, and fiscal oversight of our Mental Health Outpatient Treatment and Recovery Services which provides comprehensive mental health, substance use, rehabilitative, and crisis to adolescents and adults, with a specialization in those impacted by the criminal legal system as well as those that reside in the surrounding community.

Salary: The salary range for the role is $90,000 - $100,000 per year.

Shift Hours: Monday - Friday 9:00AM - 5:00PM

Location Address: 2090 Adam Clayton Powell Jr Boulevard, New York, NY 10027. Our office is easily accessible by public transportation.

Workplace Flexibility:

• This position is Hybrid: Positions for which staff can work from a remote (home or another suitable space) one day per week or more (in a typical week) as by leadership. Occasional travel required.

What you will be doing:

• Manage oversight and leadership of the NCCBHC
• Manage the NCCBHC management team comprised of Medical Director responsible for medical staff, Clinical Supervisors managing multidisciplinary care teams, and administrative supervisors to achieve standards of access and care consistent with NYS Office of Mental Health (OMH) Mental Health Outpatient Treatment and Rehabilitative Services (MHOTRS) licensing and standards of care requirements and CCBHC Certification standards
• Lead operations with diversity, equity, inclusion and anti-racist commitment
• Maintain necessary staff fill levels; support staff retention and professional development through robust processes for onboarding, supervision, and training
• Provide administrative leadership and key liaison with co-located primary care partner the Institute for Family Health FQHC to manage partnership for integrated primary care
• Implement and enforce all regulatory standards, requirements and guidelines as it relates to state and local standards of care for youth and adults as required by OMH, Managed Care Organizations (MCOs), Medicaid, Medicare, private insurance, and CCBHC certification
• Manage fiscal operations, including revenue, expenses, and program budget
• Lead business management practice operations (e.g., client access, scheduling, revenue cycle management, staff productivity), to achieve effectiveness and clinic's fiscal health
• Coordinate policy and procedure development and updates for clinical and business operations consistent with licensing, audits, CCBHC certification, and quality improvement
• Collaborate with the Medical Director to ensure that all services, clinical and non-clinical, are anti-racist, culturally sensitive, trauma-informed, recovery-oriented, person-centered, and evidence-based.
• Work closely with the management team, leveraging data analytics and quality improvement techniques, to promote and achieve adherence to quality measures. Continuously enhance client and program outcomes, setting a standard for excellence.
• Coordinate relationships with key stakeholders CASES Pretrial & ATI programs, hospitals, housing providers, criminal justice stakeholders, MCOs, Independent Practice Association

What we are looking for:

• 5+ years of leadership experience
• Proven competence in data-driven management of healthcare operations
• Proficiency with electronic health records and medical billing systems
• Individuals with lived experience are encouraged to apply

Preferred but not required:

• Fluency in Spanish a plus

Employee Benefits:

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

• Medical
• Dental
• Vision
• Vacation and Paid Time Off - starting at 25 days-off annually, plus an additional summer self-care day
• 12 Paid Holidays per year
• Retirement 403b Competitive matching up to 6%
• Employee Referral Program
• Visit www.cases.org/careers/ to learn more about benefits offered by the CASES

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.