Program Manager - The Lodge

Position Summary

The Program Manager directs and coordinates all daily operations with the collaboration of the Leadership Team at The Lodge, a program providing housing and access to the behavioral health system for homeless individuals. Provide vision and leadership in long-range planning to ensure continuity of the program. Proven ability to cope with conflict, stress, and crisis situations through effective problem-solving and mediation skills. Oversee compliance to established budgets, policies, procedures, and guidelines.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Provide leadership and management to ensure that the mission and core values of the Company are put into practice.
• Analyzes unit operating practices such as record keeping systems, forms control, office layout, and personnel requirements; creates new systems or revises established procedures
• Interprets and communicates operating policies
• Coordinates collection and preparation of financial and operations reports
• Participates in interviewing job applicants and conducts orientation of new employees as needed
• Locates and compiles information; formats reports, graphs, tables, records and other sources of information
• Assists with special events planning
• Operates personal computer to access e-mail, electronic calendars, and other basic office support software
• Exercises administrative judgment and assumes responsibility for decisions, consequences, and results impacting staff, costs, and/or quality of service within the functional area

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Minimum of 5 years' experience in management in housing and mental health services.
• Knowledge of the Fresno County Department of Behavioral Health systems and community resources, preferred.
• Ability to inspire and motivate others to perform well, and accept feedback from others; delegate work assignments, give authority to work independently, set expectations, and monitor outcomes.
• Good oral and written communication skills