Program Manager Governance, Risk & Compliance

Job Description

Under the direction of the Manager, leads the strategic Governance, Risk & Compliance (GRC) programs and projects from concept/definition through planning, execution, delivery, and adoption. This leader will help accelerate and scale our enterprise risk management framework directly and visibly contribute to enabling our overall strategy and success.

Responsibilities

• Responsible for aligning the Bank's risk management strategy with its overall business objectives. Develops and leads the implementation of the GRC platform, ensuring the organization's risk management program is well-integrated and supports the achievement of its strategic goals.
• Establishes overall governance, processes and controls within the GRC platform to monitor and manage risks across the Bank, thereby enhancing its overall risk posture and regulatory compliance
• Provides the organization with timely and comprehensive risk data analytics and reporting from the GRC platform.
• Serves as a key support for all three lines of defense within the organization with respect to the GRC platform, provides training to users, develops GRC-related procedures and user guides, and provides any necessary administrative and system support.
• Contributes to enhancing the efficiency and effectiveness of the organization's risk management processes. By leveraging technology and best practices, drives continuous improvement in risk management and compliance activities.
• Supports data governance initiatives and ensure data quality with respect to the GRC platform.
• Immerses in the Bank's Enterprise Risk Management framework and serves as risk management champion by providing expert level guidance and support to business partners.
• Researches and has discussions to gain a strong working knowledge of business processes in order to understand GRC needs and requirements.
• Maintains an awareness of and monitors the environment for new and emerging legislation, policy statements, relevant trends, industry best practices and how they might impact the organization.
• Proactively seeks out process improvement opportunities and technology enablement.
• Performs all other miscellaneous responsibilities and duties as assigned.

Qualifications

• Bachelor's degree or higher from an accredited institution and other professional qualifications as applicable or equivalent work experience.
• Minimum 8 to 12 years in Risk Management, Operational Risk Management or Internal Audit, to include 5 years leading / managing programs or projects, with the proven ability to quickly put structure and guidance in place to deliver results. Experience in banking or financial services industry preferred.
• Demonstrated proficiency and expertise with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems. Experience in a system architecture role responsible for tool selection, design decisions, optimizing performance and risk mitigation preferred. Familiarity with GRC platforms.
• Strong creative leader, self-motivated with an analytical mindset who can multi-task and solve interested and difficult technical or business process problems under time pressure and resource constraints.
• Strong analytical skills and demonstrated ability to operate at a strategic level.
• Inquisitive, critical thinker with business risk awareness, professional skepticism, attention to detail, sound judgment and decision-making ability.
• Ability to communicate well across all levels of an organization, with excellent written and presentation communication abilities and well-developed influencing skills.
• Proficiency in data analytics and reporting.
• Familiarity with GRC platforms, frameworks and standards.
  Excellent teamwork, interpersonal and conflict resolution skills.
• Highly organized and capable of dealing with multiple, complex projects simultaneously.
• Highly motivated, analytical, organized, innovative, adaptive and a self-starter.
• Ability to work with limited direction from management.
• Able to work flexible hours including holidays, weekends and evenings as needed or assigned.

As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.

We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit https://www.boh.com/careers.