Program Manager (Nearshore / EMEA)

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Company: BlueCloud, Inc.

Location: Chicago, IL 60601

Description:

Program Manager to work on contract with Product Portfolio team, with specialization in business centric technology program planning, execution, and governance.

In this role you'll be responsible to lead a complex global technology program, working with global product, engineering, and support teams to deliver new product capabilities in the EMEA region. The ideal candidate will have experience leading large- scale data technology efforts.

What this job involves
As a Program Manager you will be directly responsible for
  • Balance technology product, engineering, and support from program planning through execution and governance
  • Understand global business and cross-business product capabilities and strategic roadmaps
  • Coordinate with sponsor on program intake through launch across product, engineering, and support
  • Engage stakeholders to define integrated program plans across product, change, design, engineering, and support
  • Provide basic change and process support such as stakeholder mapping engaging other support as necessary
  • Manage complex program execution using agile and lean with standard product and engineering platforms
  • Manage program financial and vendor management plus key performance metrics
  • Manage risks and issues including mitigation plans with proper escalation to executive and senior leaders
  • Manage program governance structure at executive level including review sessions, status reports, and other
  • Lead operational and complex global programs with multiple stakeholders and workstreams
  • Assist to define and deploy program and support framework including best practices and lessons learned
  • Promote a product culture with thought leadership, team building, and customer centricity
  • Sponsor organizational diversity, equity and inclusion goals at individual and team levels

Requirements:
  • A Bachelor's degree from an accredited institution is REQUIRED
  • 5+ years of relevant/professional experience related REQUIRED
  • Experience at innovative startup or complex global organization with product culture and operating model
  • Strong stakeholder attention with ability to align multiple business and technology partners including vendors
  • Possess strong planning, execution, and organizational abilities to drive effectiveness and efficiency

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