Program Manager with Security Clearance
Apply NowCompany: Vision IT
Location: Los Angeles AFB, CA 90009
Description:
(This Position is Contingent Upon Award of Contract) Key Responsibilities Program Leadership & Strategic Oversight Serve as the primary POC for the Government COR, ensuring effective communication and contract execution.
Provide strategic direction and operational oversight to ensure all program objectives and contractual requirements are met.
Lead program transition efforts, ensuring seamless Transition-In and Transition-Out execution with minimal disruption.
Develop and implement performance metrics, leveraging Enterprise IT Service Management (EITSM) tools to monitor and enhance service delivery.
Ensure all program deliverables, CDRLs, and reports are submitted accurately and on time. Staffing & Workforce Management Oversee hiring, staffing, and personnel management, ensuring qualified and trained personnel are in place to meet mission needs.
Develop staffing plans, task assignments, and personnel schedules, ensuring 24/7 on-call support and operational coverage.
Mentor and support Field Managers, Technicians, and Logistics personnel, fostering a culture of servant leadership and professional growth.
Ensure compliance with DoD training and certification requirements, including 8140/8570 cybersecurity certifications. Operational Excellence & Quality Assurance Establish and enforce work standards, ensuring adherence to Service Level Objectives (SLOs) and mission-critical IT performance goals.
Monitor program risks and operational challenges, implementing proactive solutions to mitigate issues before they impact performance.
Conduct quality assurance reviews, ensuring customer service excellence, problem resolution, and continuous service improvement.
Drive process optimization, refining workflows and leveraging ITIL-based best practices to improve efficiency.
Government & Stakeholder Engagement Lead recurring and ad-hoc Government meetings, presenting program updates, risk mitigations, and performance reports.
Align IT services with Government policies, mission objectives, and operational priorities.
Maintain clear documentation, policy adherence, and contractual compliance to support program audits and reviews.
Develop transition strategies to support Government-directed changes and evolving IT requirements. Qualifications & Required Experience 8+ years of experience in IT program management, IT service delivery, or government contract management.
5+ years of experience leading large-scale IT service programs within a DoD or federal contracting environment.
Proven experience managing teams, enforcing work standards, and overseeing mission-critical IT service delivery.
Strong understanding of IT Service Management (ITSM) tools, including ServiceNow, Remedy, or equivalent.
Expertise in ITIL best practices, cybersecurity compliance, and performance-based IT operations.
Strong leadership, communication, and stakeholder management skills, with the ability to present to senior Government officials.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Visio) and collaboration tools (Teams, SharePoint).
PMI certification (CAPM, PMP, PgMP, PfMP)
ITIL 4 Foundation
CompTIA Security+ equivalent or higher Security Clearance: Secret or higher (must be eligible for DoD clearance).
Provide strategic direction and operational oversight to ensure all program objectives and contractual requirements are met.
Lead program transition efforts, ensuring seamless Transition-In and Transition-Out execution with minimal disruption.
Develop and implement performance metrics, leveraging Enterprise IT Service Management (EITSM) tools to monitor and enhance service delivery.
Ensure all program deliverables, CDRLs, and reports are submitted accurately and on time. Staffing & Workforce Management Oversee hiring, staffing, and personnel management, ensuring qualified and trained personnel are in place to meet mission needs.
Develop staffing plans, task assignments, and personnel schedules, ensuring 24/7 on-call support and operational coverage.
Mentor and support Field Managers, Technicians, and Logistics personnel, fostering a culture of servant leadership and professional growth.
Ensure compliance with DoD training and certification requirements, including 8140/8570 cybersecurity certifications. Operational Excellence & Quality Assurance Establish and enforce work standards, ensuring adherence to Service Level Objectives (SLOs) and mission-critical IT performance goals.
Monitor program risks and operational challenges, implementing proactive solutions to mitigate issues before they impact performance.
Conduct quality assurance reviews, ensuring customer service excellence, problem resolution, and continuous service improvement.
Drive process optimization, refining workflows and leveraging ITIL-based best practices to improve efficiency.
Government & Stakeholder Engagement Lead recurring and ad-hoc Government meetings, presenting program updates, risk mitigations, and performance reports.
Align IT services with Government policies, mission objectives, and operational priorities.
Maintain clear documentation, policy adherence, and contractual compliance to support program audits and reviews.
Develop transition strategies to support Government-directed changes and evolving IT requirements. Qualifications & Required Experience 8+ years of experience in IT program management, IT service delivery, or government contract management.
5+ years of experience leading large-scale IT service programs within a DoD or federal contracting environment.
Proven experience managing teams, enforcing work standards, and overseeing mission-critical IT service delivery.
Strong understanding of IT Service Management (ITSM) tools, including ServiceNow, Remedy, or equivalent.
Expertise in ITIL best practices, cybersecurity compliance, and performance-based IT operations.
Strong leadership, communication, and stakeholder management skills, with the ability to present to senior Government officials.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Visio) and collaboration tools (Teams, SharePoint).
PMI certification (CAPM, PMP, PgMP, PfMP)
ITIL 4 Foundation
CompTIA Security+ equivalent or higher Security Clearance: Secret or higher (must be eligible for DoD clearance).