Program Manager

Job Description

Launched as part of a university-wide focus and expansion on ASU's West Valley Campus, the School of Technology, Innovation, and Entrepreneurship (TIE) is a new academic unit within the W. P. Carey School of Business at Arizona State University. With a strong focus on innovation and entrepreneurship - especially as it relates to technology and technology-oriented contexts - the Center for Small and Medium-sized Businesses was created. It is dedicated to supporting and empowering small and medium businesses (SMB) in their growth & sustainability. It serves as a vital resource hub, providing specialized programs, research, experiential-learning for students and networking opportunities to address the unique challenges faced by these enterprises.

We are seeking a highly motivated and experienced individual to join our team as a Program Manager. The candidate will play a crucial role in managing projects involving experiential learning and engagement with small and medium businesses (SMBs). This position requires excellent organizational, leadership, and communication skills to ensure the successful execution of projects from conception to completion, in collaboration with various stakeholders, faculty, and students. They must work collaboratively with stakeholders to plan, direct, organize, and execute against project requirements; identify and acquire necessary resources and coordinates efforts by all parties to ensure timely delivery of project outcomes in accordance with the Center and clientele's expectations.

Working Environment

Activities are primarily performed in a regular, climate-controlled office setting subject to extended periods of sitting, standing, walking. Visual acuity and manual dexterity associated with daily use of desktop computer; bending, stooping, reaching and lifting up to 20 pounds. Ability to clearly communicate verbally in English, read, write, see and hear to perform essential duties. Regular review of completed tasks.

ASU is a diverse enterprise with a wide variety of work and learning modes, locations and a commitment to sustainability, innovation and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market.

Flexible work options

• Alternative work schedules can include four, 10-hour workdays in a workweek; a nine-day, 80-hour schedule over two workweeks for exempt employees only; and staggered start and stop times.
• Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Minimum Qualifications

Bachelor's degree in a related field AND five years administrative/coordination experience; OR, Master's degree in field appropriate to area of assignment AND three years administrative/coordination experience; OR Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Department Statement

The W. P. Carey School of Business at Arizona State University is the largest business school in the United States with more than 20,000 students and 120,000+ alumni worldwide. From our world-renowned faculty representing six continents to thousands of outstanding students who join us every year, the W. P. Carey School welcomes Inclusive Excellence and encourages global thinking. The W. P. Carey School is internationally recognized for its leadership in business education, groundbreaking research and innovation, and renowned faculty, making us one of the top-ranked business schools in the country.

W. P. Carey prides itself on being a place "where business is personal." Business is personal means that kindness, courtesy, and respect lead our actions. We care for each other and support one another. We're proud of that commitment, and look forward to it shaping your experience at W. P. Carey. Learn more at wpcarey.asu.edu.

All we do at ASU is guided and inspired by the University Charter, which reads:

ASU is a comprehensive public research university, measured not by whom it excludes, but by whom it includes and how they succeed; advancing research and discovery of public value; and assuming fundamental responsibility for the economic, social, cultural and overall health of the communities it serves.

Desired Qualifications

• Experience developing strategies and technical specifications for projects
• Experience in managing complex technology and business projects
• Experience in clarifying roles and responsibilities to ensure understanding of expectations; swiftness and wisdom in action-taking to mitigate conflict
• Experience in managing multiple projects simultaneously and meet timelines
• Demonstrated knowledge of and proficient in use of standard project management and change management practices
• Evidence of effective communication skills
• Experience in establishing and maintaining effective working relationships and establishing and facilitating work teams

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at [redacted].

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Essential Duties

• Work closely and collaboratively with all stakeholders to plan, direct, organize, and execute against project requirements.
• Identify critical resource expertise and target appropriate internal and/or external sources to ensure optimal outcome. Coordinate efforts by all parties to ensure timely delivery of project outcomes in accordance with client's expectations.
• Develop and monitor project plans, timelines, and progress continually, ensuring adherence to project goals, and addressing any issues or challenges that arise.
• Track milestones, deliverables, critical paths, and dependencies; re-set expectations for all parties as needed in consideration of project progress.
• Evaluate project outcomes and gather feedback for continuous improvement of future projects and client engagement.
• Facilitate clear communication and collaboration between faculty, students, and business partners to ensure a seamless project experience.
• Respond to all internal inquiries regarding project status; provide regular updates to leadership and stakeholders and prepare for all regulatory reporting/filings to ensure compliance.
• Prepare all post-project reports, budget allocations and summaries/filings to ensure timely dissemination of information to all interested parties.
• Support the strategic planning and scaling of the experiential learning and SMB engagement initiatives.
• Other duties, as assigned

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.