Program Manager

POSITION Program Manager LOCATION Pleasanton, CA
Hybrid 2 days/week DURATION 12+ months PAY RATE INTERVIEW TYPE Video VISA RESTRICTIONS None REQUIRED SKILLS

• Retail experience
• 10+ YOE
• Go Getter
• Strong Technical Program Management experience

Duties/Day to Day Overview

• Program Execution: Manage a portfolio of 3-4 projects, ensuring timelines, cross-functional dependencies, and deliverables are met.
• Cross-Functional Coordination: Partner with engineering, QA, business, and product teams to align on objectives and drive execution.
• Testing & UAT: Oversee testing cycles, UAT coordination, and change management to ensure smooth rollouts.
• Risk & Issue Management: Identify project risks, engage stakeholders, and drive issue resolution.
• Project Visibility: Provide clear updates on the project pipeline, milestones, and status reports to leadership.
• Sprint & Agile Practices: Work with the Scrum Master to facilitate sprint ceremonies and maintain agile best practices.
• Product Execution: Support Product Managers by ensuring roadmap milestones, backlog execution, and feedback loops are managed effectively.
• Provide leadership and direction to cross-functional teams by overseeing the progress of programs with regard to time, scope, and quality and budget
• Effectively collaborate in a highly matrixed organization and gain the trust of others. This includes building effective partnerships with stakeholders: including the development staff, business owners and senior management, and other program managers.
• Develop and manage detailed project work plans for assigned programs. May also require building and maintaining higher level program plans that rollup other technical teams detailed project plans.
• Leverage innovative critical thinking approaches to solve problems

Top Requirements
(Must haves)

• Experience in Retail, eCommerce, or Merchandising is highly preferred.
• Strong program management experience, with the ability to drive multiple projects simultaneously.
• Excellent interpersonal skills - ability to work with cross-functional teams and drive alignment.
• Strong problem-solving and risk management skills.
• Familiarity with Agile methodologies and experience working with Scrum Masters.
• Comfortable navigating technical conversations (no direct tech decision-making required).
• Experience in an MS technology environment is a plus.
• Good communication-need to have clear spoken and written - articulate/clear
• Really good follow through, detail oriented
• Comfortable dealing with change of direction
• Ideal candidates would have experience with Product centric organization, used to working in this set up
• Someone come working in retail and/or merchandising space, understand product lead model, speaks product OR someone who come from Tech/Management consulting (that is an Client type company)
• Built zero to one, product releases, lots of talk of working with product on releases, etc.
• Experience working with cross functional teams: Engineering, Product UX/UI and QA