Program Manager

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Company: SGF Global

Location: Nashville, TN 37211

Description:

Lead all aspects of complex IT projects, including scope, schedule, budget, and risk management, in a regulated manufacturing environment.
Develop and maintain detailed project plans, timelines, and deliverables to ensure successful project execution.
Monitor project progress and provide regular updates to stakeholders, including roadmaps, status reports, and presentations.
Interface with business users and stakeholders to gather and document business and functional requirements for systems and solutions.
Facilitate meetings with core solution teams, vendors, and third-party stakeholders throughout the project lifecycle.
Function as a liaison between technical teams and business units to ensure alignment on project goals and deliverables.
Execute System Development Life Cycle (SDLC) documentation for computer system implementation projects.
Develop user and functional requirements, technical and functional business process flows, use cases, test cases, test scripts and assist with training the end user.
Perform functionality, usability, and testing during required project phases to ensure quality and compliance.
Manage vendor relationships and lead teams that may include multiple contractors from different companies.
Ensure vendor deliverables meet project requirements and timelines.
Collaborate with the support team to transition projects into operational support at the close of each project.
Provide post-implementation support, documentation and ensure smooth handoff to IT support maintenance teams.
Qualifications:

Bachelor's degree in information technology, Computer Science, or a related discipline.
8+ years of experience developing, supporting, or implementing IT solutions.
3+ years of experience leading complex IT projects, preferably in manufacturing or regulated environments.
Strong knowledge of project management techniques and methodologies, including Agile and Waterfall.
Proficiency in SDLC phases, including planning, design, development, testing, implementation, and maintenance.
Familiarity with manufacturing systems and processes is a plus.
Excellent verbal and written communication skills, with the ability to present complex information clearly to diverse audiences.
Proven ability to lead cross-functional teams and manage vendor relationships effectively.
PMP (Project Management Professional) certification is highly desirable.
Experience in regulated environments and manufacturing projects is a plus.

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