Program Specialist II, Grade 21
Apply NowCompany: Montgomery County, MD
Location: Rockville, MD 20850
Description:
Salary : $68,501.00 - $108,899.00 Annually
Location : 1401 Rockville Pike Rockville MD 20852 USA
Job Type: Permanent
Remote Employment: Flexible/Hybrid
Job Number: 2025-00178
Department: Department of Health and Human Services
Division: HHS 60 Aging & Disability Services Division
Opening Date: 03/18/2025
Closing Date: 3/25/2025 11:59 PM Eastern
FLSA: Exempt
About the Position
The anticipated salary range for this position is $68,501 - $100,123
WHO WE ARE
Montgomery County is located adjacent to Washington, D.C., and with over one million residents, is the most populous County in the State of Maryland. The County is also the most diverse County in the State and ranks among the top ten most diverse Counties in the nation. Montgomery County contains many major U.S. government offices, scientific research and learning centers, and business campuses.
The Department of Health and Human Services (HHS) is responsible for delivery of the County's public health and human services that meet the needs of our community's most vulnerable children, adults and seniors. The Department provides services through more than 120 programs at more than 20 locations. With over 2,000 employees, the Department of Health and Human Services is the largest County Department.
As a department, we believe health and wellness of the county can only be achieved by ensuring that every resident has fair opportunities to reach their fullest potential. This means access to quality housing, transportation, education, employment, health care, human services, safe neighborhoods, and healthy food. HHS provides critical services for residents who face a variety of obstacles in achieving their full potential. HHS plays an essential role in building a healthy and strong community.
WHO WE ARE LOOKING FOR
The Coordination of Community Services Program, within the Community Support Network in Aging and Disability Services, is currently recruiting for an enthusiastic professional who is dedicated to providing high quality case management services to individuals with intellectual and developmental disabilities. The incumbent will serve as a Coordinator and conduct comprehensive assessments, facilitate Person-Centered-Plan development, coordinate resources and support and monitor service implementation to assist individuals who have been determined eligible by the Developmental Disabilities Administration (DDA) with obtaining their best life.
What You'll Be Doing
The Program Specialist II provides Coordination of Community Services (CCS)/targeted case management services for adults and children with developmental disabilities. Duties include:
The employee in this position must communicate effectively and professionally in a variety of formats (phone, face to face interactions, and email) and have strong crisis management and negotiation skills.
As a fee-for-service program, the incumbent is also required to meet monthly billing targets. Travel, using a personal vehicle, is required to perform field visits to coordinate and monitor services.
Minimum Qualifications
Experience: Two (2) years of professional experience in case management services.
Education: Graduation from an accredited college or university with a Bachelor's Degree. (NOTE: For positions in the DHHS' Coordination of Community Services Program: Graduation from an accredited college or university with a Bachelor's Degree in a human services field. No substitution is allowed.)
Equivalency: An equivalent combination of education and experience may be substituted. (Note: For positions in the DHHS' Coordination of Community Services Program, education and experience requirements may be waived if an individual has been employed as a coordinator of community services for at least 1 year as of January 1, 2014)
License: Possession and maintenance at all times of a valid Class C (or equivalent) driver's license from the applicant's state of residence when required for job-related duties
Preferred Criteria, Interview Preferences
Preference will be given to candidates demonstrating experience in the following:
clients.
groups, Montgomery County Public Schools, and State Department of Health employees.
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at OHR@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
Leave Benefits
Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.
Retirement Benefits
All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.
Tuition Assistance & Student Loan Forgiveness
Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.
Free Mass Transit Benefit
County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.
Reduced Child and Health Care Costs
Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.
Employee Wellbeing
We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.
Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits
01
What is your highest level of completed education?
02
How many years of experience do you have providing case management services?
03
Do you have a bachelor's degree or above in a Human Services field?
04
Do you possess and currently maintain a VALID driver's license from your state of residence?
05
Have you been employed as a Coordinator of Community Services for at least one (1) year as January 1, 2014?
06
If yes, please provide details of your experience as a Coordinator of Community Services
Required Question
Location : 1401 Rockville Pike Rockville MD 20852 USA
Job Type: Permanent
Remote Employment: Flexible/Hybrid
Job Number: 2025-00178
Department: Department of Health and Human Services
Division: HHS 60 Aging & Disability Services Division
Opening Date: 03/18/2025
Closing Date: 3/25/2025 11:59 PM Eastern
FLSA: Exempt
About the Position
The anticipated salary range for this position is $68,501 - $100,123
WHO WE ARE
Montgomery County is located adjacent to Washington, D.C., and with over one million residents, is the most populous County in the State of Maryland. The County is also the most diverse County in the State and ranks among the top ten most diverse Counties in the nation. Montgomery County contains many major U.S. government offices, scientific research and learning centers, and business campuses.
The Department of Health and Human Services (HHS) is responsible for delivery of the County's public health and human services that meet the needs of our community's most vulnerable children, adults and seniors. The Department provides services through more than 120 programs at more than 20 locations. With over 2,000 employees, the Department of Health and Human Services is the largest County Department.
As a department, we believe health and wellness of the county can only be achieved by ensuring that every resident has fair opportunities to reach their fullest potential. This means access to quality housing, transportation, education, employment, health care, human services, safe neighborhoods, and healthy food. HHS provides critical services for residents who face a variety of obstacles in achieving their full potential. HHS plays an essential role in building a healthy and strong community.
WHO WE ARE LOOKING FOR
The Coordination of Community Services Program, within the Community Support Network in Aging and Disability Services, is currently recruiting for an enthusiastic professional who is dedicated to providing high quality case management services to individuals with intellectual and developmental disabilities. The incumbent will serve as a Coordinator and conduct comprehensive assessments, facilitate Person-Centered-Plan development, coordinate resources and support and monitor service implementation to assist individuals who have been determined eligible by the Developmental Disabilities Administration (DDA) with obtaining their best life.
What You'll Be Doing
The Program Specialist II provides Coordination of Community Services (CCS)/targeted case management services for adults and children with developmental disabilities. Duties include:
- Completing Comprehensive Assessments for people who are in the initial stages of applying for Maryland Developmental Disabilities Administration eligibility through analysis of written documents, a face-to-face interview to assess functional skills and needs and succinctly writing a narrative to document the person's level of need for services.
- Monitoring Developmental Disabilities Administration (DDA) funded services, and making home and vocational visits,
- Developing and monitoring Person Centered Plans (PCP) for clients, maintaining case files, and providing resources,
- Completing and assisting with maintaining waiver enrollments, and documenting information in a State-operated database system,
- Meeting with private/public providers, and coordinating with agencies such as child welfare and adult protective services to provide positive customer services to the citizens of Montgomery County.
- Conducting Comprehensive Assessments
- Performing other job-related duties as assigned.
The employee in this position must communicate effectively and professionally in a variety of formats (phone, face to face interactions, and email) and have strong crisis management and negotiation skills.
As a fee-for-service program, the incumbent is also required to meet monthly billing targets. Travel, using a personal vehicle, is required to perform field visits to coordinate and monitor services.
Minimum Qualifications
Experience: Two (2) years of professional experience in case management services.
Education: Graduation from an accredited college or university with a Bachelor's Degree. (NOTE: For positions in the DHHS' Coordination of Community Services Program: Graduation from an accredited college or university with a Bachelor's Degree in a human services field. No substitution is allowed.)
Equivalency: An equivalent combination of education and experience may be substituted. (Note: For positions in the DHHS' Coordination of Community Services Program, education and experience requirements may be waived if an individual has been employed as a coordinator of community services for at least 1 year as of January 1, 2014)
License: Possession and maintenance at all times of a valid Class C (or equivalent) driver's license from the applicant's state of residence when required for job-related duties
Preferred Criteria, Interview Preferences
Preference will be given to candidates demonstrating experience in the following:
- Experience coordinating community-based services and/or waiver services with a Developmental Disabilities administration.
- Experience conducting eligibility interviews/needs assessments and writing reports
- Experience working in client crisis situations and problem-solving situations involving developmentally disabled
clients.
- Experience communicating and collaborating effectively with various not-for-profit organizations, community
groups, Montgomery County Public Schools, and State Department of Health employees.
- Experience in, and working knowledge of, private and State Health Plans (to include State Waiver and Medical
- Assistance Services).
- Experience working in targeted case management services, fee-for-service/billing program models.
- Proficiency in LTSS Maryland and the use of Microsoft applications and database systems.
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at OHR@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
Leave Benefits
Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.
Retirement Benefits
All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.
Tuition Assistance & Student Loan Forgiveness
Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.
Free Mass Transit Benefit
County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.
Reduced Child and Health Care Costs
Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.
Employee Wellbeing
We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.
Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits
01
What is your highest level of completed education?
- N/A
- High School/GED
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Juris Doctor
- Doctorate
02
How many years of experience do you have providing case management services?
- No Experience
- 1 Year Experience
- 2 Year's Experience
- 3 Year's Experience
- 4 Year's Experience
- 5+ Year's Experience
03
Do you have a bachelor's degree or above in a Human Services field?
- Yes
- No
04
Do you possess and currently maintain a VALID driver's license from your state of residence?
- Yes
- No
05
Have you been employed as a Coordinator of Community Services for at least one (1) year as January 1, 2014?
- Yes
- No
06
If yes, please provide details of your experience as a Coordinator of Community Services
Required Question