Program Specialist, Professional Education - Abbott Heart Failure

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Job Title

Program Specialist, Professional Education

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Austin, TX office in the Heart Failure Division. At Abbott Heart Failure, our work is guided by our mission. We aspire to pioneer and increase access to life-saving, connected innovations that empower people to take control of their health by delivering seamless clinical solutions, from diagnosis to monitoring and treatment. The Program Specialist, HF Professional Education has will strategically plan and execute educational events of various scale for Abbott customers and other external stakeholders. Responsible to ensure Heart Failure divisional priorities and business objectives are met. Tactically execute key events to increase awareness and engagement with patients and/or HCPs to drive consideration and adoption of Heart Failure solutions. Works closely and manages relationships with vendors to design event elements, procure housing, acquire appropriate meeting space, and manage attendee registration. Develop communications to the field, management, and attendees to ensure awareness and engagement in event. Manage the planning and supervision of all outside contractors to include arranging of services needed on-site, cooperation and communication with hotels and key event suppliers. Serve as liaison with Abbott key stakeholders and external partnerships. Provide proper and timely payment of invoices, charge backs, HCP compliance reporting, and complete event report. Skills in planning, organization, communication, and execution of customer programs is essential. This role will report to Sr. Manager, HF Professional Education.

What You'll Work On

• Execute short and long-term tactics to ensure educational activities and programs are in place to maintain Abbott's reputation, meet division and business objectives.
• Execute effective education programs to drive market growth and adoption of assigned products with both patients and HCPs.
• Ensure alignment and coordination with appropriate cross-functional partners.
• Take initiative and use independent judgment to execute meeting logistics (e.g., housing, meeting space, travel) on time and within budget.
• Works closely and maintains relationships with key suppliers and vendors to execute meeting planning services. Includes application of Procurement processes for supplier/vendor sourcing and contracting.
• Maintain budget tracking for all assigned events/meetings, monitoring costs within or under budget.
• Manage HCP contracting process through the appropriate execution of MSA and SOWs required for HCP-led education programs. Includes completion of Fair Market Value analysis to determine HCP payment rate.
• Implement appropriate post-event evaluations and reports to leadership to assess effectiveness of events.
• Develop relationships with HCP Faculty and Attendees to encourage continued participation and to foster positive relationships between Abbott and clinicians.
• Application of Abbott's brand strategy to event design and collateral materials.
• Maintain positive and cooperative communications and collaboration with all levels of Abbott employees, customers, contractors, and vendors.
• Provide accurate, timely communications information to internal stakeholders and customers.
• Document procedures for seamless and compliant program/event execution in accordance with the U.S. Ethics and Compliance Policy and Procedures.
• Application and compliance with department policies, procedures, processes, checklists, etc.
• Coordinate calendars, communications, content reviews, process attendee requests, logistics (e.g. travel, food and beverage, transportation, agenda planning), track analytics, costs, attendee feedback and reports.
• Actively participate in education program including setup/cleanup (e.g. printed materials and product specific materials, equipment setup, attendee sign-ins, etc.); greeting customers and with closing actions (e.g. documentation).
• Monitor and enforce all Abbott Business Conduct standards and regulations as they pertain to HCP programs and ensure all programs follow AdvaMed, Sunshine reporting, state laws, and association guidelines
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.

Required Qualifications

• Bachelor's degree or equivalent combination of education and work experience.
• Minimum 2+ years experience
• Exceptional organizational and prioritization skills with strong attention to details. Demonstrates strong project management skills while showing a customer-service focused mentality.
• Track record of proactive problem solving. Able to work independently, make accurate decisions and handle multiple projects simultaneously.
• Ability to work effectively within a team in a fast-paced changing environment.
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
• Strong planning and follow-up skills and ability to hold others accountable.
• Ability to travel approximately 40%, including internationally.

Preferred Qualifications

• 5+ years preferred, in meeting and/or event planning.
• Experience in medical device, healthcare or pharmaceuticals preferred.
• Experience with event management tools (CVENT, Lanyon, etc.) preferred.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

The base pay for this position is
$60,000.00 - $120,000.00
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Marketing Support

DIVISION:
HF Heart Failure

LOCATION:
United States > Austin : 8701 Bee Caves Rd

ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard

TRAVEL:
Not specified

MEDICAL SURVEILLANCE:
Not Applicable

SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf