Progress Database Administrator

Job Description

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

A Database Administrator has specialized knowledge and skills in managing database systems. They will be instrumental in maintaining the stability, security, and optimal performance of critical databases. Their ability to collaborate with the DBA team and other IT departments will contribute significantly to the success of IT projects and the overall efficiency of DP World's database environment.

KEY ACCOUNTABILITIES

• Design, configure, and deploy new Progress OpenEdge environments across various stages of the development lifecycle, including Dev, QA, UAT, sandbox, and production; Ensure all environments are consistently built and aligned with organizational standards and best practices, supporting both operational stability and project agility
• Implement schema changes and database modifications in alignment with change management protocols, ensuring rigorous control, proper documentation, and minimal disruption to business operations; Work closely with development and application teams to assess impact, coordinate rollout, and validate successful deployment of changes
• Monitor production and replication environments using OpenEdge Management, Graylog (including setup and configuration), and other observability tools; Establish automated alerting for system failures and performance anomalies to enable proactive issue resolution; Perform routine database maintenance activities such as re-indexing, index rebuilds, dump and load operations, integrity checks, and patching to sustain system health and performance
• Install, configure, and manage Progress OpenEdge 11 and 12, including PASOE, across multiple operating systems such as RHEL 7/8/9, HP-UX, and Windows; Partner with the Linux and infrastructure teams to troubleshoot platform-specific performance issues, optimize configurations, and ensure the reliability and scalability of the database environment
• Conduct performance benchmarking and ongoing trend analysis to track database behavior, capacity utilization, and key system metrics; Stay current with emerging technologies-including database versions, operating systems, scripting frameworks, and failover strategies-to continuously improve and modernize the platform
• Identify and implement automation opportunities across all aspects of database management to reduce manual effort, increase consistency, and improve overall efficiency; Evaluate and recommend new database technologies and tools that align with business needs and future growth
• Install and configure Apache HTTP Server and Apache Tomcat where necessary to support Progress environments and related application components; Maintain thorough documentation of all configurations, processes, and repeatable tasks to ensure operational continuity and support knowledge transfer within the team
• Support the DP World database infrastructure as directed by the DBA Manager
• Work closely with Infrastructure, Application and Development teams on projects, migrations, upgrades, tuning, architecture, code management and other activities
• Ensure systems maintenance, support, installations, upgrades, performance monitoring and storage administration is carried out with minimum disruption to the operations team
• Assess current and projected database performance then recommend and perform changes and enhancements.
• Ensure maximum availability of database systems and minimum disruption due to change - planned or otherwise
• Participate in an out-of-hours on-call rota
• Maintain knowledge of trends, developments, and best practices in database and related technology
• Evaluate and recommend new database technologies
• Perform other duties as assigned

QUALIFICATIONS, EXPERIENCE AND SKILLS

• Bachelor's degree in Computer Science, Mathematics or a related field required
• At least eight years of related experience required OR a combination of equivalent professional training and certifications may be accepted
• Extensive experience in upgrading Progress v11 to v12 with PASOE
• Strong technical background with a proven ability to analyze complex issues and deliver effective, pragmatic solutions in high-pressure environments
• Extensive experience managing Progress OpenEdge, including administration, performance tuning, and environment setup across development and production tiers
• Proven expertise in PASOE (Progress Application Server for OpenEdge), managing deployments, configuration, and optimizing performance in multi-tiered application environments
• Hands-on experience with Progress OpenEdge replication, including configuring and troubleshooting replication setups to ensure data consistency and availability across distributed systems
• Skilled in Bash scripting to automate database management tasks such as backup, recovery, performance monitoring, and routine maintenance (e.g., re-indexing, integrity checks, patching)
• Demonstrated experience operating within multi-platform environments, including Windows, Red Hat Enterprise Linux, Microsoft Azure, and other cloud-based technologies
• Experienced in following and enforcing formal change management and problem resolution processes within ITIL-aligned environments
• Strong understanding of file systems and storage design, data access methods, indexing strategies, and database control standards
• Highly organized and deadline-focused, with the ability to manage multiple concurrent projects while engaging cross-functional teams on both technical and strategic levels
• Proven track record of exercising sound judgement and effectively managing risk in the support of mission-critical business systems
• Clear and confident communicator, capable of translating complex technical concepts into business language for non-technical stakeholders
• Consistently delivers timely and effective technical support for internal teams, external partners, and business customers
• Strong documentation skills, with a focus on establishing and improving repeatable processes, procedures, and knowledge-sharing practices

ABOUT DP WORLD

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

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