Project Administrator

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Company: Intelliswift

Location: Ridgefield Park, NJ 07660

Description:

Job ID: 25-06912 Pay rate range - $38/hr. to $41/hr. on W2
100% Onsite

Position Summary
The primary objective of this position is to support Customer Care CE Operation Project/Program Management activities including project plan creation, resource planning, and project status monitoring & reporting.
The goal of the Project/Program Manager is to support on-time, in-scope/budget projects.
In-order to achieve the highest project performance, the person in this position is expected to maintain effective communication with key stakeholders and leaders within the division and cross-divisionally where applicable. Also, requires advanced PowerPoint skills withthe capability of storytelling visually.

Essential Duties & Responsibilities
Manage 4-7 ongoing projects portfolio within the Consumer Electronics Operation
Support business leads in the creation of project plans, deployment & handover plans, resource plans
Ensure that all projects have required documentation as they move through the project tollgates
Collaborate with program developers and business leads to keep the project within the scope
Communicate to leadership on project status and escalation/decision points

Background/Experience
Education - Bachelor's Degree; MBA or Masters-level degree a plus but not required(or equivalent experience)
4+ years of hands-on project management experience with budgets > 50 K
4+ years of strategic planning and project development experience
Experience communicating with mid-level to top-level leaders (status reports, emails, presentations, in-person meetings)
Working knowledge of Project Management Fundamentals, Documentation practices, and systems
PMP certification a plus, Six Sigma certification a plus
Experience working in a global organization is a plus

Necessary Skills/Attributes
Excellent verbal and written communication skills
Client service driven with excellent relationship management skills
Ability to effectively engage with and facilitate collaboration with diverse groups/stakeholders
Team oriented, but able to work independently and manage multiple tasks
Self-directed, self-motivated and results-oriented
Exceptional skills in Microsoft Office, including Project, Excel, PowerPoint, and Word

Must have:
1) Advanced proficiency in PPT and Excel; must be tech savvy & have attention to detail - will do regular reporting of insights to leadership
2) Business Operations & Customer Care-centric mindset/experience (preferred industries are customer experience-driven industries such as Healthcare for example); looking for some type of change management/transformation project experience
3) Must be able to drive their own process - design processes and planning of projects while identifying gaps; projects are fast-moving so they must be able to work with ambiguity & pace of the environment

Education: Bachelor's degree; MBA or Masters-level degree a plus but not required (or equivalent experience)

Years of experience: 4+ years of hands-on project management experience & strategic operations planning

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