Project Manager

Company Description

Join the world's premier experience design agency, Integrity, headquartered in the historic Tivoli Theatre off Delmar in the Loop, St. Louis. We are adding a proven program lead to our growing team of marketing and technology professionals.

We hire people based upon the H's:

• Happy - a zest for life and desire to delight our clients
• Humble - no egos allowed. ever.
• Hungry - will want to change the world
• Honest - always do what you say you're gonna do

Ideal candidates are creative leaders who are passionate, results-driven, and equally skilled in both left-brain logic and right-brain creativity. They take pride in developing highly usable, intuitive solutions, are naturally curious, eager to learn every day, and driven by the desire to make a meaningful impact. If you're motivated to change the world through marketing and technology, we want to hear from you.

Job Description

Key Responsibilities:

Project Management:

• Lead the planning, execution, and delivery of digital marketing, website development, engagement marketing, and event projects.
• Develop detailed project plans, schedules, and milestones; track progress, manage risks, and adjust plans as necessary.
• Ensure resource allocation aligns with project needs and timelines, including coordination with event logistics teams.
• Oversee the management of budgets, timelines, and deliverables for multiple concurrent projects, including events and experiential activations.

Client Relationship Management:

• Serve as a point of contact for clients, ensuring clear and consistent communication throughout the project lifecycle.
• Understand client goals, especially related to engagement marketing and event activations, and provide strategic recommendations to drive successful outcomes.
• Manage client expectations, foster strong relationships, and address issues proactively.

Engagement Marketing & Events:

• Lead the planning and execution of engagement marketing initiatives, including digital experiences, in-person activations, and events.
• Collaborate with clients and internal teams to develop strategies that enhance customer engagement and drive brand interaction through live events, experiential marketing, and digital campaigns.
• Coordinate all aspects of event production, from logistics and vendor management to on-site execution, ensuring seamless delivery.
• Develop engagement strategies that leverage social media, content marketing, and event-based experiences to create meaningful interactions with target audiences.

Team Coordination:

• Collaborate with internal teams (designers, developers, marketers, event specialists) to ensure smooth workflow and delivery.
• Lead internal and client meetings to facilitate alignment and progress updates.
• Help resolve any conflicts or roadblocks to ensure timely and high-quality deliverables, including last-minute changes for live events.

Quality Assurance:

• Conduct regular quality checks to ensure that deliverables meet both client expectations and internal standards.
• Ensure final delivery of work product aligns with defined success metrics for engagement marketing and event outcomes.

Reporting & Analytics:

• Deliver regular status reports to stakeholders and clients, providing insights on both digital and experiential marketing results.
• Analyze project outcomes and identify areas for process improvement, particularly in enhancing customer engagement and event ROI.

Qualifications

• 3-5 years of experience in project/program management, preferably within a marcom, digital marketing, web development, or engagement marketing agency.
• Strong understanding of web development processes, digital marketing strategies, and campaign execution.
• Experience managing engagement marketing campaigns and event logistics from inception through completion.
• Proven experience managing client relationships and understanding their business objectives, especially in the context of experiential marketing and events.
• Ability to lead cross-functional teams and communicate effectively with both technical and non-technical stakeholders.
• Proficiency in project management tools (e.g. Basecamp, Monday.com).
• Familiarity with agile and waterfall methodologies.
• Detail-oriented, organized, and able to manage multiple projects simultaneously, including live events.
• Problem-solving mindset and ability to adapt to changing priorities.
• Strong organizational and project management skills, with the ability to manage multiple events simultaneously.
• Excellent interpersonal and communication skills, capable of working effectively with all levels of staff and clients.
• Ability to travel to events, as needed.

Additional Information

• Feel free to review our employee handbook - http://bethething.com/IntegrityWay.pdf
• This position requires at least 3-5 years direct experience. Candidates without the appropriate experience will not be considered.
• Strong preference to those who live in or can relocate to St Louis.
• NO Recruiters or Offshore firms, please.