Project Manager
Apply NowCompany: Labware
Location: Wilmington, DE 19805
Description:
Reports to: Industry Practice Manager (IPM)
Location: Anywhere in North America
Services Responsibilities and Expectations:
Manage implementations of our software products
Provide periodic status reports and presentations to management, customers, and end-users.
Manage customers and their expectations
Maintain change control process for projects and revise test cases and results.
Manage and communicate scope, schedule, cost, risk, and issues.
Create and maintain technical and business documentation.
Technical Skills:
Collect business requirements from end users and subject matter experts.
Oversee system and UAT testing including development of test plans.
Knowledge of configuration, development, and testing of LabWare products.
Technical experience in development, testing, and/or IT preferred.
LIMS (Laboratory Information Management Systems) experience preferred.
PMI or Prince 2 certification preferred.
Additional Requirements and Soft Skills:
Bachelor's degree in Business, Information Technology, Computer Science, or a related field.
Minimum 4 years Technical Project Manager experience in the software industry.
Strong analytical and problem solving skills
Attention to detail
Excellent organizational, time management and follow through skills.
Strong Customer Service Skills
Self-motivated
Interpersonal and communication skills (verbal and written)
Positive attitude, ability to motivate customers and establish credibility
Be able to organize meetings, keep meetings in order, define agendas for meeting with clear goals, actions and deliverables
Ability to accommodate at least 50% overnight travel (interstate and country) and schedule flexibility
Good Corporate Citizenship:
Professionally represent LabWare at Customer site (Image and conduct)
Achieve and retain LabWare Consultant Certification
Maintain training record
Dedicated LabWare employee
Timely submission of Time/Expense/Status Reports
Recognize potential sales opportunities to LGS senior staff and Sales
Recognize Customer Success Management opportunities
Location: Anywhere in North America
Services Responsibilities and Expectations:
Manage implementations of our software products
Provide periodic status reports and presentations to management, customers, and end-users.
Manage customers and their expectations
Maintain change control process for projects and revise test cases and results.
Manage and communicate scope, schedule, cost, risk, and issues.
Create and maintain technical and business documentation.
Technical Skills:
Collect business requirements from end users and subject matter experts.
Oversee system and UAT testing including development of test plans.
Knowledge of configuration, development, and testing of LabWare products.
Technical experience in development, testing, and/or IT preferred.
LIMS (Laboratory Information Management Systems) experience preferred.
PMI or Prince 2 certification preferred.
Additional Requirements and Soft Skills:
Bachelor's degree in Business, Information Technology, Computer Science, or a related field.
Minimum 4 years Technical Project Manager experience in the software industry.
Strong analytical and problem solving skills
Attention to detail
Excellent organizational, time management and follow through skills.
Strong Customer Service Skills
Self-motivated
Interpersonal and communication skills (verbal and written)
Positive attitude, ability to motivate customers and establish credibility
Be able to organize meetings, keep meetings in order, define agendas for meeting with clear goals, actions and deliverables
Ability to accommodate at least 50% overnight travel (interstate and country) and schedule flexibility
Good Corporate Citizenship:
Professionally represent LabWare at Customer site (Image and conduct)
Achieve and retain LabWare Consultant Certification
Maintain training record
Dedicated LabWare employee
Timely submission of Time/Expense/Status Reports
Recognize potential sales opportunities to LGS senior staff and Sales
Recognize Customer Success Management opportunities