Project Manager

ELLKAY is a nationwide leader in healthcare connectivity, providing innovative, customizable solutions and unparalleled services for over a decade. We empower diagnostic laboratories, PM/EMR vendors, ACO and HIE companies, hospitals, and other healthcare organizations with cutting-edge technologies and solutions that improve their bottom lines.

Our 'Client-first' focus has made ELLKAY one of the most respected healthcare IT companies in the nation. We value our clients and believe that strong relationships are the foundation for a strong company, and we're dedicated to providing connectivity to the healthcare industry.

Company Culture: We deal with medical data and we take our work very seriously, but not ourselves. If you're a smart, hard-working, dedicated individual who thrives in a laidback, friendly work environment, ELLKAY may be the place for you. We're committed to attracting good people who are passionate about the work they do.

ELLKAY was founded over a decade ago on the values of innovation, efficiency, and service created in a collaborative work culture. As we have grown, we are proud to still possess the same energy and passion for what we do. We strive to provide exceptional customer experiences to our clients, which begins with first employing amazing people. ELLKAY is proud to maintain a high-quality, innovative, and diverse workforce.

Job Description

This is a full-time, computer-professional exempt position. The Project Manager in this position will be responsible for leading team(s) to deliver project(s) that span across multiple software solutions in the ELLKAY product suite to support our growing laboratory and hospital client base. This includes the full project management cycle, including management of issues, risks, and project change requests to ensure successful and on-time project delivery.
The Project Manager has the authority to run each project on a day-to-day basis and is ultimately responsible for establishing and cultivating a positive working relationship with each laboratory or hospital client from an Operations perspective.
Essential Duties and Responsibilities:

• Oversee the successful implementation of low to moderate complexity lab interface projects that span across multiple software solutions in the ELLKAY product suite
• Provide leadership for project team by coaching, mentoring, and motivating team members to meet project goals, adhering to their responsibilities and project milestones
• Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one or more initiatives simultaneously
• Manage all aspects of multiple related projects to ensure overall success of the customer implementation
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence
• Prepare estimates and detailed project plan for all phases of the project
• Manage the day-to-day project activities and resources and chair the regular project status update meetings with the customer
• Provide status reporting to internal and external leadership / stakeholders regarding project milestones, deliverables, dependencies, risks, and issues
• Understand interdependencies between technology, operations, and business needs
• Demonstrate a functional acumen to support how solutions will address client goals
• Manage project scope and changes
• Monitor, track, and control outcomes to resolve issues, conflicts, dependencies, and critical path deliverables
• Define success criteria and disseminate them to involved parties throughout each project
• Serve as primary point of contact for all project communication, both oral and written
• Set and manage appropriate expectations both internally and externally

Qualifications:

• Thorough understanding of hospital workflows as they pertain to interface connectivity
• Experience leading multifaceted projects on time and within budget
• Experience navigating through complex hospital environments
• Experience with interfacing between different hospital systems strongly preferred
• Strong HL7 knowledge
• Experience working with different data formats (e.g., HL7, XML, CSV, etc.)
• Experience working with different EMR vendors and/or Labs on connectivity projects
• Knowledge of basic networking and different connectivity solutions (e.g., VPN, SFTP, TCP-IP, etc.)
• Excellent communication (written, verbal and presentation) and interpersonal skills
• Self-motivated, decisive, with the ability to adapt to change and competing demands
• Experience leading, motivating and managing various project team sizes, including internal and external resources, while holding team accountable for performance
• Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Ability to exercise effective decision-making in a fast-paced environment
• Knowledge of healthcare data & workflow

Education/Training/Experience:

• Bachelor's degree in appropriate field of study
• 3+ years of project management experience, including tracking and planning projects
• 1-3 years of experience in a hospital environment preferred
• Intermediate level of proficiency with MS Project, Excel, Visio and PowerPoint

Benefits:

ELLKAY offers a comprehensive and competitive benefit package that starts day one!

Including:

• A Competitive salary
• 401k w/ matching - once eligibility is met
• Work/life balance
• Paid Volunteer Program
• Flexible working hours
• Unlimited PTO
• Remote work options
• Employee Discounts
• Parental Leave

Our awesome culture includes:

• Working with talented, collaborative, and friendly people who love what they do
• Professional growth within
• Innovation environment
• On site in HQ Free daily lunches

Additional information

At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets.

For more information on our company, visit www.ELLKAY.com.

ELLKAY LLC is a Smoke-Free Workplace.

ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.