Project Manager

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Company: Link Technologies

Location: Austin, TX 78745

Description:

Job Description

Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Project Manager to join our team.
JOB SUMMARY
This role will lead the coordination and implementation of a new vendor platform. This role requires strong project management, stakeholder engagement, and technical coordination to ensure a smooth onboarding process. The project manager will work with the vendor, stakeholders, and agency leadership to address technical challenges, facilitate integration, and maintain clear communication. The position demands adaptability and problem-solving skills to support diverse systems and ensure effective platform integration across all stakeholders.

QUALIFICATIONS

  • Minimum of eight (8) years of experience with the following:
    • Demonstrated experience in managing large-scale IT projects, ideally within government or public sector settings.
    • Proven track record of leading complex initiatives with multiple stakeholders and integration efforts.
    • Skilled in developing and executing detailed project plans, overseeing timelines, and addressing potential risks.
    • Strong capability to engage and communicate effectively with diverse stakeholders, including government agencies and external vendors.
    • Experience in coordinating with government organizations and managing remote or distributed teams.
    • Excellent verbal and written communication skills, ensuring clear guidance, detailed reports, and thorough documentation.
  • Minimum of five (5) years of experience with the following:
    • Proven experience leading meetings, training sessions, and providing status updates to stakeholders across different levels.
    • Knowledgeable in data exchange techniques, including file uploads, APIs, and system integrations.

PREFERRED

  • Experience operating in complex IT environments with multiple vendors or teams.
  • Background in public-sector IT projects, especially those involving large-scale system deployments.

RESPONSIBILITIES

1. Vendor Coordination and Implementation Support

  • Serve as the primary point of contact between the OAG and the vendor during platform onboarding.
  • Work closely with the vendor to ensure a structured and phased rollout across all participating counties.
  • Assist the vendor in gathering requirements, troubleshooting, and refining processes for county onboarding.

2. Stakeholder Engagement

  • Coordinate with stakeholders ensuring clear communication and alignment of expectations.
  • Identify and document key contacts, technical resources, and system capabilities as needed.
  • Conduct regular meetings, workshops, and status updates with all representatives to track progress.

3. Technical Integration and Platform Interfacing

  • Support stakeholders in integrating with the new platform, which may involve uploading files, configuring settings, or using APIs.
  • Work with stakeholders to understand their existing systems.
  • Liaise with technical teams to ensure data formats, transmission methods, and security protocols align with project requirements.

4. Project Coordination and Execution

  • Develop and maintain a detailed project plan, ensuring tasks, timelines, and milestones are met.
  • Track and mitigate risks, escalating issues as needed to maintain project continuity.
  • Coordinate testing, training, and knowledge transfer activities for users.

5. Process Documentation and Reporting

  • Maintain comprehensive documentation of onboarding processes, technical workflows, and county-specific configurations as needed.
  • Provide regular reports and updates to agency leadership on project status, risks, and key decisions.
  • Capture lessons learned throughout the project.

6. Issue Resolution and Troubleshooting

  • Act as a liaison between stakeholders and the vendor to resolve onboarding challenges and technical issues.
  • Facilitate troubleshooting sessions and document resolutions for recurring issues.
  • Assist in ensuring compliance with OAG IT security and data governance policies.

7. Change Management and Communication

  • Develop clear communication plans to keep stakeholders informed of project changes and expectations.
  • Support stakeholders in adapting to new processes and ensuring minimal disruption to their operations.
  • Provide training and reference materials as needed to support successful adoption.

Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.

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