Project Manager

Job Description:

• We are looking for a motivated Project Manager (Project Manager; Portal EEP Content Global Lead) to work in a dynamic and growing organization.
• The role will blend project-oriented technical tasks, project management and stakeholder management responsibilities.
• The Portal EEP Content Global Lead role is responsible for leading the EEP Portal content development for the Employee Experience Platform (HR Portal), providing employees around the world with useful content that will enhance the employee experience by making HR information accessible and easy to understand.
• The Portal EEP Content Global Lead professional develops content for use by employees, managers, and global people that will be maintained on the HR Portal and Knowledge base.
• Act as a thought leader for overall HR portal content strategy as part of global EEP design
• Define governance process including managing content submissions and changes, including developing a queue for content received after the agreed to submission period(s) and establishing prioritization criteria
• Operate as the lead for Portal Content submission with the 3rd party vendor, including understanding the vendors tools and processes
• Lead creation of style guides or suggest changes to ensure content is consistent and clear, based on current practices
• Curation/development of HR information, policies, and content for use by employees, managers, and global people
• Work with global markets to define their content needs and localize where necessary
• Optimize articles for SEO and accessibility
• Ensure written content is engaging for other assets as applicable
• Identify gaps in portal content and recommend new topics
• Coordinate with all global content SMEs to ensure development of content in line with project timelines and design requirements
• Edit content to ensure voice, grammar and style is on point
• Create and schedule posts for multiple social media channels
• Stay up to date on industry trends to support content development
• Distill complex concepts and language into content that is easily understood
• Work closely with internal stakeholders to ensure alignment and consistency in messaging, branding and style

Requirements:

• Proven global experience developing content for internal and/or external HR knowledge databases or repositories
• Knowledge Management, Communications, and/or process improvement background focused on user experience and adoption
• Broad HR functional knowledge with an understanding of employee and manager HR-related needs
• Creating, editing, and maintaining documents used by employee for guidance (e.g., playbooks and wikis) for a variety of user types (e.g., crew, staff, executives)
• Able to describe complicated processes and tasks succinctly
• Experience with content management tool is a plus
• HR PM/PM background would be helpful
• Demonstrate strong business consulting, project ownership, and technical skills through previous work experience.

Benefits:

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance : Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.

Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.

Synectics is an equal opportunity employer.