Project Manager

Job Title: Project Manager

FLSA Status: Salary, Exempt

Reports To: PMO Manager

Wage Range: $85,000 - $92,000

Department: IT

Employment Type: Full-Time

Location: Home Office (Lynnwood, WA)

Effective Date: April 2025

About Zumiez:

Since 1978, Zumiez has been a beacon for the action sports lifestyle, offering an array of apparel, equipment, and accessories that resonate with the adventurous spirits of our customers, allowing them to individuate. Our dedication to our customer fuels innovation and growth, marking our retail presence as distinctive and dynamic.

Role Summary:

Zumiez is looking for a Project Manager with experience leading all aspects of IT projects including project scope, schedule, resources, quality, costs, and change management. Zumiez PMs work directly with the project team, including IT and business partners to lead and ensure successful project delivery within scope, on time and within budget, and are expected to be able to communicate effectively across all levels of the organization and project teams.

Key Responsibilities:

• Manage expectations and requirements of multiple project stakeholders (to include internal and third-party sponsors and stakeholders).

• Plan and implement IT solution development projects.

• Close collaboration and alignment with the delivery and business team leadership to drive consistency within IT delivery and support the overall business goals and strategy of Zumiez.

• Build and maintain project schedules and timelines (with knowledge of relevant tools to develop those).

• Lead resolution of issues/escalations related to budget, schedule, and scope.

• Oversee the activities of various stakeholders (Kanban meetings, project meetings, technical deep dive sessions, etc.).

• Ensure deadlines and cost targets are met and escalate to Zumiez leadership when necessary.

• Maintain detailed, comprehensive project documentation and reports using project management tools.

• Serve as a liaison between the business and technical aspects of projects.

• Lead cross-functional, virtual and third-party teams.

• Develop comprehensive project plans to track project tasks, schedule, risks and issues to be shared with the project team and client team.

• Present and communicate project status on delivery and execution of project goals to Zumiez leadership.

• Facilitate and lead any pre- or post-mortem exercises related to project delivery preparation and execution.

Qualifications:

• At least 2-3 years of experience in IT project management and/or general IT consulting.

• Demonstrable skills across project management standard methodologies (Project Management Institute defined), such as Agile, SCRUM, Kanban, Waterfall.

• Ability to manage Agile/Scrum/Kanban/Waterfall (Depending on need) processes to effectively deliver new applications, services, or optimization projects.

• Proficient in Confluence, Jira and Microsoft Project for project goal and timeline tracking.

• Familiarity with tools utilized for Project Management such as Microsoft Project and Planner.

• Experience working with the Microsoft Office suite of tools (Outlook, Excel, Word, PowerPoint, and SharePoint).

• Bachelor's degree in information technology or relevant education is desired.

Preferred Skills:

• Experience leading projects which leverage cloud technologies.

• Strong time management, analytical, communication, team building, motivational and customer service skills.

• Excellent business-facing communication and relationship building skills.

• Strong self-starter mindset, able to sort through ambiguity, and make progress.

• Ability to learn quickly, adapt to change and have ownership of staying up-to-date on current and emerging technologies and tools as they relate to our business and project needs.

• Passion, creativity, energy, and enthusiasm towards collaborating on the exciting growth and development of Zumiez.

• A desire to learn new technologies, methodologies, solutions and understand the retail needs of our customers.

• Adaptability to our overall vision, goals and dynamic culture and environment.

Who You Are - We are looking for a candidate that is the right fit to make this a rewarding and successful experience.

Below are some of the attributes we've seen as meaningful to succeed in this role:

• You are a leader with a vision - You are a hands-on problem solver and have delivered products with varying complexities and environments. You are known for your attention to detail without losing the big picture. You are respected by your peers, customers, and industry.

• You are a great listener - Our goal is to deliver solutions that last for years and continuously adapt to the changing needs of the industry. You are in tune with your customers, peers, industry trends and are receptive to what the market needs.

• You are a collaborator - You enjoy working with multi-cultural teams, both domestic and international, and find ways to get the best out of your people. You also work well with a variety of roles including core development, design, operations and support.

• You believe in continuous learning - Things change in our industry continuously, and you always love to learn both the underlying technology and the business motivations of our customers, constantly finding new ways to improve our solutions, processes to make valuable contributions for our customers.

• You are ready to contribute to rapid growth within a dynamic, and fun company culture!

What We Offer:

• A competitive compensation package.

• A collaborative and innovative work environment.

• An influential role in a leading Zumiez into the future.

Diversity & Inclusion:

Zumiez champions diversity and inclusivity, striving for a workforce as dynamic as the communities we serve. We invite candidates of all backgrounds to bring their unique perspectives to our team, fostering creativity and driving excellence.

Work Environment & Physical Demands:

• Comfort working in a stationary position or standing for long durations.

• Capability to navigate an office environment, including file access and equipment operation.

• Occasional travel for professional development and collaboration (

Application Process:

• Motivated by innovation and eager to make a significant impact? Send your resume, personalized cover letter, and work samples to [Manager contact information].

• Join Zumiez in our mission to deliver an unparalleled retail experience that captivates and inspires our customers and employees.

Job Title: Project Manager

FLSA Status: Salary, Exempt

Reports To: PMO Manager

Wage Range: $85,000 - $92,000

Department: IT

Employment Type: Full-Time

Location: Home Office (Lynnwood, WA)

Effective Date: April 2025

About Zumiez:

Since 1978, Zumiez has been a beacon for the action sports lifestyle, offering an array of apparel, equipment, and accessories that resonate with the adventurous spirits of our customers, allowing them to individuate. Our dedication to our customer fuels innovation and growth, marking our retail presence as distinctive and dynamic.

Role Summary:

Zumiez is looking for a Project Manager with experience leading all aspects of IT projects including project scope, schedule, resources, quality, costs, and change management. Zumiez PMs work directly with the project team, including IT and business partners to lead and ensure successful project delivery within scope, on time and within budget, and are expected to be able to communicate effectively across all levels of the organization and project teams.

Key Responsibilities:

• Manage expectations and requirements of multiple project stakeholders (to include internal and third-party sponsors and stakeholders).

• Plan and implement IT solution development projects.

• Close collaboration and alignment with the delivery and business team leadership to drive consistency within IT delivery and support the overall business goals and strategy of Zumiez.

• Build and maintain project schedules and timelines (with knowledge of relevant tools to develop those).

• Lead resolution of issues/escalations related to budget, schedule, and scope.

• Oversee the activities of various stakeholders (Kanban meetings, project meetings, technical deep dive sessions, etc.).

• Ensure deadlines and cost targets are met and escalate to Zumiez leadership when necessary.

• Maintain detailed, comprehensive project documentation and reports using project management tools.

• Serve as a liaison between the business and technical aspects of projects.

• Lead cross-functional, virtual and third-party teams.

• Develop comprehensive project plans to track project tasks, schedule, risks and issues to be shared with the project team and client team.

• Present and communicate project status on delivery and execution of project goals to Zumiez leadership.

• Facilitate and lead any pre- or post-mortem exercises related to project delivery preparation and execution.

Qualifications:

• At least 2-3 years of experience in IT project management and/or general IT consulting.

• Demonstrable skills across project management standard methodologies (Project Management Institute defined), such as Agile, SCRUM, Kanban, Waterfall.

• Ability to manage Agile/Scrum/Kanban/Waterfall (Depending on need) processes to effectively deliver new applications, services, or optimization projects.

• Proficient in Confluence, Jira and Microsoft Project for project goal and timeline tracking.

• Familiarity with tools utilized for Project Management such as Microsoft Project and Planner.

• Experience working with the Microsoft Office suite of tools (Outlook, Excel, Word, PowerPoint, and SharePoint).

• Bachelor's degree in information technology or relevant education is desired.

Preferred Skills:

• Experience leading projects which leverage cloud technologies.

• Strong time management, analytical, communication, team building, motivational and customer service skills.

• Excellent business-facing communication and relationship building skills.

• Strong self-starter mindset, able to sort through ambiguity, and make progress.

• Ability to learn quickly, adapt to change and have ownership of staying up-to-date on current and emerging technologies and tools as they relate to our business and project needs.

• Passion, creativity, energy, and enthusiasm towards collaborating on the exciting growth and development of Zumiez.

• A desire to learn new technologies, methodologies, solutions and understand the retail needs of our customers.

• Adaptability to our overall vision, goals and dynamic culture and environment.

Who You Are - We are looking for a candidate that is the right fit to make this a rewarding and successful experience.

Below are some of the attributes we've seen as meaningful to succeed in this role:

• You are a leader with a vision - You are a hands-on problem solver and have delivered products with varying complexities and environments. You are known for your attention to detail without losing the big picture. You are respected by your peers, customers, and industry.

• You are a great listener - Our goal is to deliver solutions that last for years and continuously adapt to the changing needs of the industry. You are in tune with your customers, peers, industry trends and are receptive to what the market needs.

• You are a collaborator - You enjoy working with multi-cultural teams, both domestic and international, and find ways to get the best out of your people. You also work well with a variety of roles including core development, design, operations and support.

• You believe in continuous learning - Things change in our industry continuously, and you always love to learn both the underlying technology and the business motivations of our customers, constantly finding new ways to improve our solutions, processes to make valuable contributions for our customers.

• You are ready to contribute to rapid growth within a dynamic, and fun company culture!

What We Offer:

• A competitive compensation package.

• A collaborative and innovative work environment.

• An influential role in a leading Zumiez into the future.

Diversity & Inclusion:

Zumiez champions diversity and inclusivity, striving for a workforce as dynamic as the communities we serve. We invite candidates of all backgrounds to bring their unique perspectives to our team, fostering creativity and driving excellence.

Work Environment & Physical Demands:

• Comfort working in a stationary position or standing for long durations.

• Capability to navigate an office environment, including file access and equipment operation.

• Occasional travel for professional development and collaboration (

Application Process:

• Motivated by innovation and eager to make a significant impact? Send your resume, personalized cover letter, and work samples to [Manager contact information].

• Join Zumiez in our mission to deliver an unparalleled retail experience that captivates and inspires our customers and employees.