Project Specialist, Ambulatory Operations Improvement - Ambulatory Operations Improvement - Full Time 8 Hour Days (Exempt) (Non-Union)

This position develops and oversees special projects in the department. The project specialist will also be responsible for all functions related to the projects, including research, planning, budgeting, organizing, and delivery of services. This position will conduct quality assurance review and recommends quality improvement initiatives to ensure that the department's operations are running smoothly and effectively. This position will play a crucial role in standardizing and creating uniformity in processes within the department operations.

Essential Duties:

• Develop and implement project goals and strategies. Manage administrative functions such as planning, organizing, coordinating, scheduling and implementing project activities to meet objectives. Creates reports or other documentation of project status and/or administrative activities or project results.
• Performs data collection. Recommends methods and procedures for data acquisition, management and quality control. Recommends statistical techniques for data analysis as needed. Generates graphs, charts, or tables to present analysis results and provides interpretation. Prepares reports, correspondence, other materials and analysis according to project schedules or on an ad hoc basis or instructs others to do so.
• Creates status reports on project plans, progress and results of activities. Coordinates publication production and/or dissemination in order to meet deadlines.
• Researches, gathers, organizes and summarizes data for project and/or administrative reports and/or activities. Analyzes data, presents results and makes recommendations on presentations of project and/or administrative reports.
• Evaluates effectiveness of project direction, schedules, activities, etc. Recommends and implements project activities and/or modifications of project activities and/or schedules as necessary to ensure achievement of project goals and objectives.
• Conducts quality assurance reviews of assigned projects. Instructs project personnel on quality assurance procedures and answers questions regarding data collection, management and analysis methods. Monitors problem areas and submits regular reports with recommendations. Takes necessary steps to address issues and resolve problems.
• Develop and update department policies and procedures and/or project procedures and coordinating implementation. Communicates and/or documents. Develops forms, flow charts and system requirements.
• Interfaces with faculty and/or staff and external contacts necessary to complete project assignments or for information exchange. Resolves problems or questions referred by project staff or administrators.
• Meets with Ambulatory Operations Improvement Management regularly to review collected data and handles feedback and questions received.
• Develops and maintains electronic databases and/or other records for reporting purposes. Enters and/or verifies database transactions as necessary. Provides technical support and design enhancements.
• Arranges and attends meetings, seminars, symposia and other events related to project efforts. Makes presentations, as needed. Establishes and maintains an active network of professional contacts.
• Coordinates and plans training of standardized material for Ambulatory Operations Improvement and Department staff.
• Ability to work independently and exercise discretion and judgment in job performance.
• Performs other duties as assigned.

Required Qualifications:

• Req High School or equivalent

• Req 5 years Directly related project or administrative experience.

• Req Excellent verbal and written communication skills.
• Req Working knowledge of word processing Microsoft Office applications.
• Req Detail oriented individual with a high level of accuracy

Preferred Qualifications:

• Pref Bachelor's Degree Degree in a related field

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

The annual base salary range for this position is $68,640.00 - $112,370.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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