Project/Product Manager
Apply NowCompany: ABLSoft
Location: Burlingame, CA 94010
Description:
Company Description
ABLSoft is a Cloud-based financial software company that provides a state-of-the-art commercial lending platform for banks, boutique commercial lenders and the alternative lending market. This is an exciting opportunity for a goal-driven, passionate individual to get in on the ground floor, get exposure to all aspects of a SaaS software development cycle, and play an integral role in evolving the company.
Job Description
The ideal Implementation Project/Product Manager will thrive in a fast-paced environment, enjoy wearing multiple hats, and take pride in working directly with customers as well as internal cross-functional teams. Responsibilities will include client installations, training, special projects and general technical support. Become a product expert and play a key role in driving our cloud-based software business forward.
Manage new customer product installations by providing training, product configuration, and assessment of customer needs.
Qualifications
Key Job Requirements
BA/BS degree or equivalent
Excellent written and oral communication skills
Excellent organization and project management skills
Desired Skills & Experience
2-3 year of product support / testing / technical writing experience in an enterprise software product
Computer science and/or finance background a plus
Additional Information
All your information will be kept confidential according to EEO guidelines.
ABLSoft is a Cloud-based financial software company that provides a state-of-the-art commercial lending platform for banks, boutique commercial lenders and the alternative lending market. This is an exciting opportunity for a goal-driven, passionate individual to get in on the ground floor, get exposure to all aspects of a SaaS software development cycle, and play an integral role in evolving the company.
Job Description
The ideal Implementation Project/Product Manager will thrive in a fast-paced environment, enjoy wearing multiple hats, and take pride in working directly with customers as well as internal cross-functional teams. Responsibilities will include client installations, training, special projects and general technical support. Become a product expert and play a key role in driving our cloud-based software business forward.
Manage new customer product installations by providing training, product configuration, and assessment of customer needs.
- Drive custom software projects including defining customer requirements, working with engineering, testing new features, and managing customer relationship.
- Work closely with sales to support customer relationships, troubleshoot and resolve customer issues; provide user feedback back to the product team for future development.
- Develop content for Web site, datasheets, online knowledgebase and online demo videos.
Qualifications
Key Job Requirements
BA/BS degree or equivalent
- Customer-focused orientation with strong interpersonal and problem solving skills.
- Tech savvy; motivated to master all aspects of our software.
Excellent written and oral communication skills
Excellent organization and project management skills
Desired Skills & Experience
2-3 year of product support / testing / technical writing experience in an enterprise software product
Computer science and/or finance background a plus
Additional Information
All your information will be kept confidential according to EEO guidelines.