Quality Assurance Manager II

Job Title: Quality Assurance Manager II

Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon))

Clearance: Secret

Certifications: N/A

Education: Bachelors Degree in Computer Science, Information Systems, or related field desired.

Roles and Responsibilities:

• Minimum three (3) years of experience performing quality assurance in the IT or telecommunications industry.
• Develop and maintain quality assurance standards and processes for all IT and telecommunications tasks and deliverables.
• Perform periodic inspections of tasks performed and report on nonconformances or noncompliance with contractor and Government policies and procedures.
• Manage quality improvement activities including problem management, root cause analysis, and corrective action plans.
• Create common business specific quality measurements and metrics and track improvement against these metrics.
• Provide an independent assessment of the projects relative to defined standards and recommends methods to optimize organizational processes.
• May be responsible for all activities involving quality assurance and compliance with applicable regulatory requirements.
• Conduct audits and review/analyze data and documentation.
• Conduct and/or participates in formal and informal reviews at pre-determined points.