Quality Assurance Manager - Southport, NC

Job Description

Quality Assurance Manager - Southport, NC

Job Summary:
The QA Manager is responsible for leading the quality, food safety and verification of conformance to regulatory requirements in support of plant operations. This position will provide direction to production in making quality decisions, investigating non-conforming product and providing leadership during process upsets. This position reports directly to the plant manager and indirectly reports to the divisional Quality Food Safety (QFS) director.

Position Description:

• Lead a team of individuals that oversee the quality and product safety programs to ensure compliance with ADM, regulatory and customer requirements
• Verify quality and product safety checks are properly completed to meet procedural requirements
• Verify high risk activities are being completed before shipment of products
• Schedule monitoring activities such as carryover studies, uniformity studies, scale checks, and traceability
• Monitor products for quality parameters
  • Communicate to production (and divisional QFS leadership as appropriate) when product falls out of specification, document any noticeable discrepancy, take corrective actions to eliminate the issue
• Prepare the facility for compliance during customer audits and third party certifications (FSSC, FAMI-QS, etc.)
  • Lead the facility during these customer audits and third party certifications
• Provide food safety trainings to new hires, contractors and refresher training as needed and maintain training records
• Manage monthly GMP plant inspections per divisional requirements
• Investigate manufacturing errors and complete proper reports including CAPA reports.
  • Use deviation reports to justify the disposition of the product and approve the release or disposal of the product
• In partnership with Operations, conduct complaint investigations, including root cause analysis and corrective actions
  • Develop a plan to eliminate the root cause and follow through with implementation
• Ensure equipment validation procedures for high risk products are completed
• Oversee Pest Control Program
  • Follow up on recommendations and Corrective Actions
• PCQI Coordinator
  • Maintain the food safety plan, ensure control points are being managed per program requirements, risk assessments are accurate and up to date
  • Coordinate and lead routine food safety meetings and management reviews
• Manage product recalls from the plant level with guidance from divisional leadership when necessary
• Develop and maintain site specific work instructions
• Lead the facility through FDA and scored internal audits
• Collaborate with QC Manager regarding direction for sample retains and product testing required for divisional programs

Requirements:

• BS degree in Food Science or related experience AND/OR 5+ years in quality experience in feed/food
• Knowledge of FDA and state regulatory requirements
• Trained in Preventive Controls for Human Food and/or Animal Food preferred
• Highly organized
• Effective use of Microsoft office applications
• Strong communication and interpersonal skills to lead, coach, build consensus and lead change among a team of production/sales/quality colleagues
• Strong analytical problem solving/root cause analysis skills
• This position requires the ability to work in a variety of conditions such as an office environment, indoors/outdoors, hot/cold weather as well as physical demands such as standing, kneeling, and sitting for prolonged periods of time, climbing stairs/ladders and the ability to work in confined spaces in a variety of environmental conditions.

Relocation Assistance is available with this position.

Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.
"AJCIND"
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About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion ADM.

Benefits and Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:

• Physical wellness - medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
• Financial wellness - flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers' compensation, legal assistance, identity theft protection.
• Mental and social wellness - Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).

Additional benefits include:

• Paid time off including paid holidays.
• Adoption assistance and paid maternity and parental leave.
• Tuition assistance.
• Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.

*Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.

Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.

If hired, employees will be in an "at-will position" and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

The pay range for this position is expected to be between: