Quality Assurance/ Standards Specialist
Apply NowCompany: State of North Carolina
Location: Davis, NC 28524
Description:
Salary: $58,613.00 - $102,574.00 Annually
Location : Davie County, NC
Job Type: Permanent Full-Time
Job Number: 25-03090 ACDP 60056634
Department: Adult Correction
Division: Rehabilitative and Correctional Services
Opening Date: 03/06/2025
Closing Date: 3/20/2025 5:00 PM Eastern
Job Class Title: Quality Assurance/Standards Specialist
Position Number: 60056634
Section: ACDP
Salary Grade: NC17
Description of Work
This position consists of professional work in the planning, developing, and administering of a quality assurance program within the Alcoholism and Chemical Dependency Programs section. The position serves as the quality assurance component for substance use disorder treatment programs that includes nineteen prison-based substance use disorder treatment programs located throughout the state; and two community-based residential substance use disorder treatment programs, a male facility located in Goldsboro and a female facility located in Black Mountain, NC. The work requires an understanding of data collection/analysis techniques; independent judgment and analysis in order to determine the appropriate course of action; and knowledge of application standards, credentialing requirements, operational requirements, and budgetary constraints in formulating an approach to quality assurance maintenance and providing management with effective advice on compliance issues. This position reports directly to the Section Chief. This position requires occasional travel with overnight stay.
This is an Internal Posting open ONLY for current North Carolina Department of Adult Correction employees and eligible RIF Candidates from NC State Government. To include eligible current Temporary Employees
This is a full-time position (40 hours per week) with State Benefits
Note to Current State Employees
State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
Knowledge, Skills and Abilities / Competencies
The Knowledge, Skills, and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of the Experience and Education listed on the application.
To qualify for this position, applicants must document on the application that they possess ALL of the following:
Management Preference
Candidate's with (3) three or more years' experience in Alcoholism and Chemical Dependency Programs
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See https://oshr.nc.gov/experience-guide for details.
Master's degree in psychology, social work, education, health, business administration or related human service field from an appropriately accredited institution and two years of experience in professional level treatment programming for the applicable client population;
OR
Bachelor's degree in one of the fields listed above from an appropriately accredited institution and three years of experience as indicated above; or an equivalent combination of education and experience.
Supplemental and Contact Information
Come Join Us To Make A Difference!
The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer that embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
The Alcoholism and Chemical Dependency Programs (ACDP) section promotes innovation, rehabilitation, and protection through the planning and implementation of substance use disorder screening, treatment, and reintegration services within the Department of Adult Correction.
ACDP identifies substance use disorder as a chronic condition that results from a combination of genetic, psychosocial, and environmental factors, and can lead to addiction and/or fatal outcomes if left untreated. Programs are based on best practices and evidence-based principles from NIDA and SAMHSA.
The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer that embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to the education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.
For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help- Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact Lisa Byrd atlisa.byrd@dac.nc.gov
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education, and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. (Information should be provided in the appropriate areas to include the following: Education - including high school, Work Experience- each position should be listed separately, Certificates and Licenses Skills and Additional Information) I acknowledge the requirement
Required Question
Location : Davie County, NC
Job Type: Permanent Full-Time
Job Number: 25-03090 ACDP 60056634
Department: Adult Correction
Division: Rehabilitative and Correctional Services
Opening Date: 03/06/2025
Closing Date: 3/20/2025 5:00 PM Eastern
Job Class Title: Quality Assurance/Standards Specialist
Position Number: 60056634
Section: ACDP
Salary Grade: NC17
Description of Work
This position consists of professional work in the planning, developing, and administering of a quality assurance program within the Alcoholism and Chemical Dependency Programs section. The position serves as the quality assurance component for substance use disorder treatment programs that includes nineteen prison-based substance use disorder treatment programs located throughout the state; and two community-based residential substance use disorder treatment programs, a male facility located in Goldsboro and a female facility located in Black Mountain, NC. The work requires an understanding of data collection/analysis techniques; independent judgment and analysis in order to determine the appropriate course of action; and knowledge of application standards, credentialing requirements, operational requirements, and budgetary constraints in formulating an approach to quality assurance maintenance and providing management with effective advice on compliance issues. This position reports directly to the Section Chief. This position requires occasional travel with overnight stay.
This is an Internal Posting open ONLY for current North Carolina Department of Adult Correction employees and eligible RIF Candidates from NC State Government. To include eligible current Temporary Employees
This is a full-time position (40 hours per week) with State Benefits
Note to Current State Employees
State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
Knowledge, Skills and Abilities / Competencies
The Knowledge, Skills, and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of the Experience and Education listed on the application.
To qualify for this position, applicants must document on the application that they possess ALL of the following:
- Documented skill with the design and implementation of assessment tools used in quality assurance activities to include knowledge of the NC E-Procurement system.
- Documented ability to utilize Microsoft Excel, Word, and Outlook and/or similar software and effectively communicate (verbally and written) outcomes to stakeholders.
- Demonstrated expertise in developing performance improvement initiatives that include that focus on program auditing and policy implementation.
- Demonstrated experience in health information management, compliant with applicable privacy laws to include managing the release of client records and responding to legal requests.
Management Preference
Candidate's with (3) three or more years' experience in Alcoholism and Chemical Dependency Programs
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See https://oshr.nc.gov/experience-guide for details.
Master's degree in psychology, social work, education, health, business administration or related human service field from an appropriately accredited institution and two years of experience in professional level treatment programming for the applicable client population;
OR
Bachelor's degree in one of the fields listed above from an appropriately accredited institution and three years of experience as indicated above; or an equivalent combination of education and experience.
Supplemental and Contact Information
Come Join Us To Make A Difference!
The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer that embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
The Alcoholism and Chemical Dependency Programs (ACDP) section promotes innovation, rehabilitation, and protection through the planning and implementation of substance use disorder screening, treatment, and reintegration services within the Department of Adult Correction.
ACDP identifies substance use disorder as a chronic condition that results from a combination of genetic, psychosocial, and environmental factors, and can lead to addiction and/or fatal outcomes if left untreated. Programs are based on best practices and evidence-based principles from NIDA and SAMHSA.
The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer that embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to the education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
- If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
- If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements:
- The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction:
- Per , applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the This is in addition to submitting fingerprints during the application process.
- If you were ever charged with a criminal offense at some point in your life, you will be required to provide certified and true copies of warrant(s) and judgment(s) for each offense (other than a minor traffic violation) as a condition of employment, even if documentation and charges have previously been reported to this agency.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.
For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help- Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact Lisa Byrd atlisa.byrd@dac.nc.gov
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education, and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. (Information should be provided in the appropriate areas to include the following: Education - including high school, Work Experience- each position should be listed separately, Certificates and Licenses Skills and Additional Information) I acknowledge the requirement
- Yes, I understand and have fully completed all of the requirements
Required Question