Quality Director

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Company: DSJ Global

Location: Iowa City, IA 52240

Description:

We have a current opportunity for a Quality Director on a permanent basis. The position will be based in Iowa City, IA.

Lead Process and Quality Engineering teams to improve processes, productivity, and yield, reduce material non-conformance, and manage customer support activities.

Primary Duties:

  • Follow safety rules and ensure a safe work environment.
  • Set and review departmental goals for quality and productivity.
  • Collaborate with Production, Sales, and Marketing to achieve quality objectives.
  • Establish and maintain product acceptance criteria.
  • Investigate and resolve product nonconformance issues.
  • Monitor quality trends and drive continuous improvement.
  • Serve as ISO 9001 Management Representative.
  • Manage customer complaints and RMA disposition.
  • Provide technical support to customers.
  • Guide Quality Engineers in optimizing processes.
  • Develop and manage the departmental budget.
  • Maintain high safety standards.
  • Provide training and development for team members.
  • Ensure compliance with Quality System.
  • Perform other duties as assigned.

Education/Experience Requirements:

  • Bachelor's degree preferred, with 7 years of related experience or equivalent.
  • ISO 9001 Internal Auditor Certification.

Skills Requirements:

  • Experience in QMS development.
  • Strong leadership and supervisory skills.
  • Financial report development and budget management.
  • Expertise in quality processes and problem-solving.
  • Knowledge of Quality Management Systems and statistics.
  • Proficient in Microsoft Office.
  • Excellent communication and organizational skills.
  • Proficiency in English.

Work Environment:

  • Office environment with frequent production facility visits.
  • Occasional travel required.

Salary:

  • Commensurate with experience.

Benefits:

  • 401(k) plan
  • Retirement plan
  • Vacation and paid holidays
  • Health, vision, and dental insurance
  • Short-term and long-term disability insurance
  • Life insurance for employees and dependents

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