Quality Director

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Company: The Safariland Group

Location: Ottawa, ON K1A 0A5

Description:

TOGETHER, WE SAVE LIVES

Summary:

As a member of the senior management team the Director of Quality will effectively lead, direct and manage a team of quality specialists in the development, implementation and maintenance of quality assurance systems, supplier quality engineering and product quality support activities.

Duties & Responsibilities:
  • Own and lead the business quality management systems and programs through development and implementation of KPI's, policies, procedures and quality standards within the ISO 9000 environment.
  • Ensure Supplier evaluation and process audits are conducted, including evaluating, reviewing and documenting supplier quality and delivery performance.
  • Collaborate with the Supply Chain department in developing existing and potential new suppliers.
  • Oversee product quality development and implementation of standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of products.
  • Interface regularly with cross functional departments to report product failures and assist in formulating resolutions.
  • Prepare and/or ensure various reports on product quality are produced as deemed appropriate by the senior management team.
  • Implement and maintain efficient action plans for products on/off hold via the Stop Build/Stop ship process.
  • Support Contract Administration in responding to product quality requirements during contract award review process.
  • Work closely with NPI Engineering during the new product introduction process in the development of the Manufacturing and Quality plan for internal factories and external supply partnerships.
  • Support and promote quality initiatives within the business, while working closely with the VP&GM of EOD and the remainder of the Senior Management Team.
  • Collaborate and partner with cross-functional teams to implement and maintain continuous improvement methodologies through a well-defined Operating Model.
  • Manage Product and Production Certifications and compliance - including NIJ Standard 0117.01, Regulation (EU) 2016/425 on PPE (CE Marking)
  • Partner with Supply Chain on regulatory compliance, (ei REACH, RoHS, Conflict Minerals, PFAS)
  • Coordinate Government/Customer source inspections - DCMA, DND GQA, ITMOD, NSPA, etc.
  • Collaborate with Business Process owners to help revise documents and manage releases
  • Lead, mentor, and develop a team of Quality specialists to meet organizational objectives, by establishing clear performance goals, providing regular feedback, and driving professional growth.
  • Manage and prepare Quality department annual budget.


Education & Experience:
  • 10+ years experience in progressive Quality management leading roles in a technical manufacturing environment.
  • Education: BS/BA in industrial, mechanical, engineering, or equivalent training and experience.
  • Formal training and certification in quality systems such as ASQ, ISQM would be an asset.
  • Previous experience/certifications in a lean manufacturing environment and previous experience with corporate operating models.
  • Independent contributor with the ability to multi-task in a fast-paced environment.
  • Demonstrated problem-solving, negotiation, analytical and project management skills.
  • High degree of technical aptitude and multi-tasking capability.
  • Ability to lead, motivate and develop employees.
  • Excellent verbal and written communication skills; excellent interpersonal skills.
  • Competency in MS Office suite including Word, Excel Access and PowerPoint.
  • Must be able to obtain a positive Controlled Goods Assessment.

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