Quality Director
Apply NowCompany: The Safariland Group
Location: Ottawa, ON K1A 0A5
Description:
TOGETHER, WE SAVE LIVES
Summary:
As a member of the senior management team the Director of Quality will effectively lead, direct and manage a team of quality specialists in the development, implementation and maintenance of quality assurance systems, supplier quality engineering and product quality support activities.
Duties & Responsibilities:
Education & Experience:
Summary:
As a member of the senior management team the Director of Quality will effectively lead, direct and manage a team of quality specialists in the development, implementation and maintenance of quality assurance systems, supplier quality engineering and product quality support activities.
Duties & Responsibilities:
- Own and lead the business quality management systems and programs through development and implementation of KPI's, policies, procedures and quality standards within the ISO 9000 environment.
- Ensure Supplier evaluation and process audits are conducted, including evaluating, reviewing and documenting supplier quality and delivery performance.
- Collaborate with the Supply Chain department in developing existing and potential new suppliers.
- Oversee product quality development and implementation of standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of products.
- Interface regularly with cross functional departments to report product failures and assist in formulating resolutions.
- Prepare and/or ensure various reports on product quality are produced as deemed appropriate by the senior management team.
- Implement and maintain efficient action plans for products on/off hold via the Stop Build/Stop ship process.
- Support Contract Administration in responding to product quality requirements during contract award review process.
- Work closely with NPI Engineering during the new product introduction process in the development of the Manufacturing and Quality plan for internal factories and external supply partnerships.
- Support and promote quality initiatives within the business, while working closely with the VP&GM of EOD and the remainder of the Senior Management Team.
- Collaborate and partner with cross-functional teams to implement and maintain continuous improvement methodologies through a well-defined Operating Model.
- Manage Product and Production Certifications and compliance - including NIJ Standard 0117.01, Regulation (EU) 2016/425 on PPE (CE Marking)
- Partner with Supply Chain on regulatory compliance, (ei REACH, RoHS, Conflict Minerals, PFAS)
- Coordinate Government/Customer source inspections - DCMA, DND GQA, ITMOD, NSPA, etc.
- Collaborate with Business Process owners to help revise documents and manage releases
- Lead, mentor, and develop a team of Quality specialists to meet organizational objectives, by establishing clear performance goals, providing regular feedback, and driving professional growth.
- Manage and prepare Quality department annual budget.
Education & Experience:
- 10+ years experience in progressive Quality management leading roles in a technical manufacturing environment.
- Education: BS/BA in industrial, mechanical, engineering, or equivalent training and experience.
- Formal training and certification in quality systems such as ASQ, ISQM would be an asset.
- Previous experience/certifications in a lean manufacturing environment and previous experience with corporate operating models.
- Independent contributor with the ability to multi-task in a fast-paced environment.
- Demonstrated problem-solving, negotiation, analytical and project management skills.
- High degree of technical aptitude and multi-tasking capability.
- Ability to lead, motivate and develop employees.
- Excellent verbal and written communication skills; excellent interpersonal skills.
- Competency in MS Office suite including Word, Excel Access and PowerPoint.
- Must be able to obtain a positive Controlled Goods Assessment.