Quality Manager

The Quality Manager provides leadership and management of the Quality department. Monitors, acts upon, and assists others with the internal audits, customer feedback, process performance, product conformance, corrective actions, and changes that affect the quality of raw materials, work-in-process, and finished products. Develops effective solutions, using proven problem-solving techniques, to address non-conformance issues.

SUPERVISION

• This position manages employees and is responsible for the performance management and of employees within the Quality department

ESSENTIAL JOB FUNCTIONS

• Manage the MBW Quality Management System and related customer requirements
• Maintain procedures and associated documents
• Ensure the availability of resources and information necessary to support the operation, monitoring, and continual improvement of quality system processes
• Determine the monitoring and measurement to be undertaken to provide evidence of conformity of product to determined requirements
• Maintain an effective audit program, taking into consideration the status and importance of the processes and areas to be audited, as well as the results of previous audits
• Define the audit criteria, scope, frequency, methods, selection and training of auditors
• Maintain records of the nature of nonconformities and any subsequent actions taken, and ensure involvement of appropriate personnel to address these situations
• Work with others to determine the necessary competence of personnel performing work affecting product quality
• Communicate ongoing quality performance summaries through company meetings and company bulletin boards
• Support the management of MBW in the completion of Management Review activities
• Effectively interacts with production and engineering teams to maintain product supply and introduction of new products
• Works directly with suppliers to ensure compliance of supplied materials
• Works directly with customers to support quality requirements

SECONDARY JOB FUNCTIONS

• Other duties as required or directed will occasionally arise

KNOWLEDGE, SKILLS, & ABILITIES

• Strong organizational and communication skills
• Ability to multi-task, set priorities, and meet strict deadlines
• Demonstrates time management skills
• Using logic and reasoning to identify solutions to problems
• Ability to lead, motivate, coach, and teach others
• Demonstrate strong ethical behaviors
• Operating knowledge of ISO certifications
• Customer/client focused
• Performance management
• Business Acumen
• Presentation skills
• Collaboration
• Diversity and inclusion
• Teamwork orientation
• Project management
• Demonstrate knowledge of MBW mission, value and ethics statement

EDUCATION & EXPERIENCE

• Education: Bachelor's Degree in related field, preferred
• Experience: 3-5 years' experience
• Certification: Lean Certification, ISO Internal Auditor Certification

EXPECTATIONS

• Set an example by actively contributing to department and company goals
• Clarify expectations and seek additional training as needed
• Build quality into work
• Be aware of current quality levels versus company goals
• Maintain a clean and SAFE work area

PHYSICAL & ENVIRONMENTAL REQUIREMENTS

This position will include a combination of standard office and production floor activities. Floor activities will require you to be on your feet, lift up to 30 lbs., possibly experience loud noises and welding dust. In the quality assurance aspect of the position, standing for long periods of time will be necessary when inspecting product quality.

ABOUT US

Marion Body is an independent, family owned, and operated manufacturer located in Marion, Wisconsin where the company was founded in 1905 and has been in continuous operation ever since. All our products share the same niche know-how: manufacturing specialized truck bodies that are cost competitive and stand up under the rigors of over-the-road duty. We believe every one of our customers deserves the best quality vehicle available to them. We encourage our employees to continuously improve and leverage their God-given talents, passions and abilities to do what the customer wants by manufacturing "World Class" vehicles. We have a loyal family culture and are in pursuit of creative, high-energy, engaged people who will join our family and make good on this promise.

WHY CONSIDER US?

Sick of working for a company that you just don't believe in?

Are you looking to work with co-workers that want to work together to get the job done?

Looking for a way to utilize your passion and talents to impact the lives of firefighters, military & the truck workforce?